Michael Powell Email & Phone Number

6721 Columbia Gateway Dr, Columbia, Md 21046

9466 Georgia Ave Silver Spring, Md 20910​

Baltimore, Maryland

• Created partnership opportunities with small and large businesses globally, negotiated contracts and closed the deal.• Delivered engaging and polished presentations to highlight products, services and draw favorable competitor comparisons.• Consistently closed large accounts with at least 60% closing rate bringing in over 1.5 million in revenue a year.• Revived a struggling market trending downward by growing business over 30% within the first year.• Self-generated leads through networking events, using marketing strategies, social media platforms, and relationship building with clients and brokers. • Managed KPI for multiple locations using CRM systems.• Opened multiple locations under new company brand and grew occupancy by 70% within the first 6 months.• Built lasting relationships with clients through outstanding customer service interactions.• Improved sales processes to streamline customer acquisition and on- boarding strategies.• Directed Sales Operation teams at multiple locations to retain existing clients and grow new businesses.

United States

• Managed day-to-day operations, mentored 5 Sales Associates, coordinated sales efforts, and effectively communicated all current production stats against goals with all staff.• Exceeded targets by building, directing, and motivating high-performing sales team.• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. Implemented and facilitated monthly sales promotions.• Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.• Analyzed and reported on quantitative/qualitative results of club programs and developed improvement strategies.• Developed Business to Business Teams and closed large corporate accounts.• Held weekly meetings with executive leadership to identify opportunities for improvement, established milestones and tailored products to individual markets.• Conducted weekly meetings with staff to identify techniques to overcome sales obstacles. Sat monthly production goals, motivated team, and met ambitious sales quotas.• Conducted payroll, recruited, screened, trained, and managed a staff of over 180 employees.• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards for continued compliance with associated regulations.• Devised and introduced initiatives and projects to maintain or improve existing facilities.• Collaborated with contractors, architects, and public agencies to complete projects within timeline limitations and budget constraints.

United States

-Consistently achieved personal revenue goals for individual clients and for the entire club-Assisted the manager in the execution of the company’s marketing and social media efforts to promote the health club-Managed staff and drove sales performance on weekends and assisted the manager with those same functions during the week-Designed and promoted activities to meet customer demand and generate revenue.-Maintained high levels of customer care, with a particular focus on avoiding loss of existing users.-Assisted the manager with the preparation and if needed the presentation of regular sales staff meetings-Scheduled and maintained staff rosters, calendars, PTO requests and other data

United States

-Consistently met and exceeded assigned sales goals.-Maintained existing client base and generated referrals through continued member engagement.-Worked with Club Manager and Personal Training Manager to expand the number of members involved in Personal Training and Club Services.-Ensured excellence in customer service and member experience.-Maintained knowledge of all club features, amenities and services and help facilitate member involvement.

Associate'S Degree, Business Administration And Management, General

System Administration