Michael Schoeberl Email & Phone Number

Saint Paul, MN, US

Saint Paul, MN, US

• SCOPEI joined Boomi near the end of 2021 to support global customer engagement and retentionefforts following a season of sales hypergrowth. I stood up Boomi’s Technical AccountManagement division and I am currently.
• Developed strategic roadmap for execution to align goals with corporate objectives.
• Uncovered opportunities for growth through internal and external discovery efforts, engagingemployees and customers to identify trends and areas of improvement.EXPERTISEStrategy & Vision | Global Operations | Training.

Edina, MN

• SCOPEAs Senior Manager for Technical Account Management across the Americas, I supportedexpansion of Dell Optimize, a predictive analysis and consulting service to improve outcomes and experiences for large enterprise.
• Owned technical readiness of new Dell/VMware hyperconverged infrastructure… Show more SCOPEAs Senior Manager for Technical Account Management across the Americas, I supportedexpansion of Dell Optimize, a predictive.
• Owned technical readiness of new Dell/VMware hyperconverged infrastructure solution,expanding forecast by 20% and exceeding attach rate targets by more than 30%.
• Supported integration and expansion of acquired EMC legacy product by launching newglobal service offering. Achieved new business profitability within 1 year, with 10% attach rateinitially.
• Closed key service gaps to drive subscription renewal rates to over 85%.
• Automated customer analysis process to improve efficiency by 30%.

Edina, MN

• SCOPEIn my role as Head of Technical Account Management for EMEA, I developed and implementedinitiatives to drive awareness, growth, and sales for Dell Optimize, a predictive service forenterprise storage solutions. I.
• Increased customer spend by 40%, delivering multi-million dollar revenue gains in first year.
• Drove retention… Show more SCOPEIn my role as Head of Technical Account Management for EMEA, I developed and implementedinitiatives to drive awareness, growth, and sales for Dell Optimize, a predictive service.
• Drove retention to 95% and secondary spend rate to 77% by training sales team to focus oncustomer engagement and new sales strategies.
• Collaborated with sales and support to capture over 300 new accounts within 2 years, drivingbusiness growth and establishing market leadership through service differentiation.AWARDSTop Performer – Recognition for.

Greater Minneapolis-St. Paul Area

Accountable for the management and growth of key vertical markets and large commercial clients throughout the U.S., EMEA, and APAC, supporting a multi-million dollar portfolio.NEW INNOVATIVE SOLUTIONS:Dedicated to promoting customer success by identifying critical gaps within client operations and designing solutions to drive value. Launched an innovation.

Greater Minneapolis-St. Paul Area

PRE-SALES SOLUTIONING:Provided pre-sales solution consulting services specializing in custom implementation, large-scale deployment initiatives, and integration services for high profile and key strategic accounts. SALES STRATEGIES & ACCOUNT MANAGEMENT:Led and consulted internal teams on winning opportunities and assisting with integration strategies and.

Frankfurt Am Main Area, Germany

Expat assignment to rebuild technical sales and support operations in Frankfurt, Germany to improve program alignment with corporate strategy and exceed customer expectations at a local level. GLOBAL OPERATIONS & LEADERSHIP:Directed a team of 25 throughout Germany, U.K., and France, implementing quality-focused solutions to increase operational efficiency.