Michael Scott Hoffenberg Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Chicago, Illinois

Chicago, Illinois

Chicago, Illinois

Chicago, Illinois

Milwaukee To Madison

'Putting SERVICE back into Food SERVICE.' Affording small business owners the opportunity to purchase a variety of high quality food service products. We carry merchandise manufactured and grown locally and overseas.

Louisville, Kentucky Area

• Restructured Local Restaurant Marketing program to implement a diverse platform for cost saving/sales driven marketing initiatives
• Developed a culture of employment standards based on company values and establishment image
• Served as Mayor of the Restaurant to exceed each guest’s expectations and heighten overall restaurant experience, establishing repeat business and regular clientele
• Participated and monitored annual budgeting process and capital expenditures throughout the year
• Recruited and hired highly talented and inspired individuals to assist in progressing the restaurant’s success through superior customer service and first-rate dining
• Motivated staff through expert quality leadership and excellent communication skills

• Trained and supervised kitchen staff, security, bartenders, barbacks, servers, hosts, marketing personnel, and management
• Played integral role in opening operations and concept development
• Administered payroll and the Aloha POS platform
• Built marketing programs to attract prospective clients in the Milwaukee area to increase weekly sales and attract diverse patrons
• Conducted large staff meetings to educate employees on new policies and procedures
• Compiled risk management plans to guarantee readiness for all situations

• Led and developed a staff of 15 people in all aspects of operations
• Increased gross sales by over 200% in two year period through analyses, development and implementation of sales and local restaurant marketing strategies based on local demographic profiling
• Implemented a Customer Service Excellence Program based on customer behavioral attitude and opinion toward employees
• Assisted in the development and execution of new structural designs that added to consumer appeal and led to increased patronage
• Designed and utilized different social network websites for advertising and marketing purposes
• Established new clientele through effective interaction between product demand and product preference

Bachelor Of Science (Bs), Health And Human Performance

High School Diploma, General Studies