Mike Sinclair Email & Phone Number

St Louis, Missouri, United States

United States

575 Maryville Center Drive, St. Louis, MO 63141

Technical project manager for Dynamics GP implementation, upgrades and customization.

One of four members of senior management team that sets the direction of the company. Lead the company in all things technology. Manage 5 full time employees covering help desk support, server/network support, security, database administration and software development.Work with senior management team to set IT goals for the yearEstablish and maintain.

Monitor and adhere to IT budget Created web application for billing wireless payment customersUpgraded from Quickbooks to Microsoft Dynamics GP 9.0Moved company into, larger facilityImplemented proximity locks and time clock system with automated time card import into payroll systemImplemented small scale disaster recovery plan utilizing gas.

Wrote VB application to automate shipping, receiving, and repair trackingMoved company to larger facilityCoordinated build out of new server roomImplemented new router/firewall and upgraded server hardwareInstalled wireless network in the warehouseInstalled spam filterWorked with graphic design company on website redesign. Wrote ASP based online order.

Lead and direct the IT departmentProject Lead for Y2K upgrade of systems at 16 newspapersProject Lead for installation of new advertising system at 16 newspapersEnsure that our customers are receiving top quality service and that our help desk is resolving calls on initial contactManage all system projects and assign resources, set schedules, and.

Helped launch the PCN Technical Support Center to centrally administer 16 remote newspapers across the countrySupport included Novell 3.1x, Windows NT 3.51 and 4.0, Windows 3.1 & 95, Macintosh OS 8.XX, Appleshare IP 6.X, Apple Network Administrator Toolkit, Mac At Ease security software, Lotus Notes, Photoshop, Quark, Corel Draw, MS Office, Lotus Smart.

Responded to help desk calls on Windows 3.1, Windows 95, Windows NT Workstation, MS Office, AS/400 Connectivity, HP 9000 Connectivity, Printer Problems, and Hardware Problems.Created new user accounts for Novell 3.12 and Windows NT servers.Installed and configured Novell 3.12 servers. Installed and configured new computers.