Michael Dollar Email & Phone Number

Leverages Program Manager role to transform technology investments for infrastructure, enterprise architecture, data center operations, and workforce deployments. Manages stakeholder relationships and inter-project dependencies.Defines and prioritizes product backlogs, providing clear direction and feedback to team members so they may deliver a product that meets user needs and business objectives.Product Owner, partnered with Dartpoints, for the 27MM “Cloud Transformation Project”, arguably the most comprehensive IT initiative in the past 10 years at the University of South Carolina. An initiative which resulted in the migration of all critical University systems (e.g. PeopleSoft and Banner) to a secure, sustainable, forward-facing, scalable, hybrid cloud environment.Product Owner for the “IT Optimization Project” which resulted in the identification of duplication across several information technology domains at the University, to include the standardization of distributed IT units on ServiceNow as a support platform.Product Owner for “Carolina Online”, a comprehensive effort to deliver 30 bachelor degree programs online with a consolidated admissions process across all campuses, and a single tuition rate for in-state and out-of-state students, ensuring that higher education is accessible for all.Works with a very large and diverse stakeholder community to adopt SAFe Agile practices as a flexible framework for how the university manages and maintains systems, infrastructure, and digital assets.Evaluates business requirements for technology investments and recommends alternatives. Defines attributes of existing technical architectures and business requirements, contrasted with emerging technologies. Evaluates overall technology investments in terms of addressing future business needs, returns on investment, risks, and costs/benefits. Leads new technology integrations within roles as Program Manager, Product Owner, and Subject Matter Expert.

Strategic LeadershipProvided strategy and structure to the UofSC IT community by bringing IT leaders together to best leverage the size, resources, and talents of the entire university IT enterprise. Developed and facilitated programs and processes that improved the effectiveness and efficiency of technologies across the university system including working with a team to standardize distributed IT units on ServiceNow.Established systemic IT Governance for the university by incorporating participation from business units, finance, academic units, human resources, and information technology.Originated and promoted strategies (IT Optimization) to streamline system-wide information technology procurements and deployments, improved opportunities for the sustainability of technology deployments, identified cost savings that could be reinvested, accelerated the anytime/anywhere access to technology resources, and positioned the university to address both current and future needs without creating additional financial burdens.

Responsible for building strong and lasting collaborative relationships between distributed and central IT and serving as the central point of contact for all collaborative initiatives.Served as lead in all efforts to develop and facilitate initiatives to improve the effectiveness and efficiencies of technology resources across the University of South Carolina system. Authored, designed, and directed the “IT Optimization” project that resulted in the identification of duplication across several information technology domains, resulting in deduplication to include standardizing distributed IT units on ServiceNow as a support platform.Served as the central point to lead all initiatives to consolidate redundant technology deployments and direct IT convergence in all IT projects and programs.Promoted to a newly created Associate Vice President and CTO position.

Strategic and Operational leadership for the highly ranked Darla Moore School of Business.Implemented school-wide strategic planning for information technology, taking advantage of co-sourcing and outsourcing where viable. To include Office 365, Azure, VMWare, Hyper-V, and Amazon WorkSpaces.Technical and strategic leadership for the flagship collaboration with Cisco to develop Telepresence in delivering the Professional MBA program as an anytime/anywhere enterprise. Thereby substantially improving student outcomes, program rankings, and the overall revenue model. *Program rankings improved from 55 to top 20 within two years of implementation. Focused on strategic partnerships, workforce management, opportunistic outsourcing, educational technology implementation, anytime/anywhere access to resources, virtualization, and automation. Implemented school-wide strategic planning for information technology, leveraging virtual and cloud based environments.Partnered with Microsoft to develop and deploy the first Live@EDU presence in the University System.Designed and executed the 2014 strategy to relocate the entire Darla Moore School of Business technology footprint from the existing Moore School to the newly designed Moore School. To include the relocation of the data center, teaching/learning environments, and education delivery technologies for undergraduate, graduate, and executive education programs.Re-engineered IT business processes for data center management and IT service support.Leveraged virtualization and cloud outsourcing to reduce a 2500 sq. ft. data center footprint by 90%. Designed and implemented a multi-phase, multi-modal approach to opportunistically outsource legacy information systems.

University Of South Carolina

Served as Executive Committee member and Technology Subject Matter Expert for the OneCarolina ERP implementations, a 75MM multi-year project. Focused on strategic planning and information system design for enterprise wide deployments of Financial, Human Resources, and Student Information systems.Served as Senior Systems Architect for the University Technology Services. Focused on enterprise systems design and architectural oversight.Acted as Academic Unit IT liaison. Focused on IT assessments and assisting colleges develop strategic and operational plans for information technology.

Directed technology implementations for USC College of Pharmacy and later South Carolina College of Pharmacy.Initially focused on creating information technology footprint. Designed and implemented communications, file management, web services, and security boundaries. Established the first university technology system to standardize on Microsoft platforms to achieve full integration of technology service delivery . First to deploy Exchange, Active Directory, and .NET, Later focused on integrating technologies between the USC and MUSC Colleges of Pharmacy to include integrating file management, email, web services, and education delivered at a distance. Partnered with Polycom and central USC IT services to deploy the first real-time, high definition, bidirectional audio and video conferencing to deliver live instruction across multiple campuses.Combined the educational technology delivery systems of both the USC and MUSC Colleges of Pharmacy to fully leverage the concepts of anytime/anywhere delivery of teaching and learning.

Bachelor'S Degree

Bachelor'S Degree

Bachelor'S Degree