Michael Dollar Email & Phone Number

Layton, Ut, Us

Provo, Utah Area

Lehi, Utah

Provide support and testing of proprietary enterprise applications.Write, maintain, and execute test cases.Create new automated test cases and enhance existing automation utilizing WaTin, .Net, C# & MS Test & the MS Test Management Suite .Participate as a member of a production support fire team to resolve high priority issues in a timely manner.Stay up on and help to ensure that the product conforms with OWASP standards.

Provide support and testing for proprietary web based application.Install, patch and assist in the maintenance of Linux based servers.Perform proactive network and system status and health checks Audit log and ensure that outstanding issues are documentedAudit log and ensure that outstanding issues are documentedDirect staff in recognizing, identifying, isolating, and resolving problems with information systems products and servicesAssist in the deploying and QA of web based business applicationInstall, configure and manage working test case database solutionWrite, maintain, execute test cases in a fast pace dev. environmentAutomated test cases and maintain existing scripts utilizing Selenium RC, Selenium IDE, and RubyCoordinate and project manage the development of a web based business application based in J2EE, MySQL, Tomcat & ApacheAssess to breakdown structure in relation to project requirementsManage project resources and business stakeholdersTrain new users on the internal web based application.Provide updates to technical support, management, and IS operations management regarding network and system faults

Assisted the Operations Team Lead by developing, documenting, training and performing processes to ensure SLAs are being met.Answered, recorded, assigned and followed-up on support request calls originating from other IT organizations.Observed data center processes, documentation and inventory.Ensured the completeness and accuracy of these procedures.Monitored, logged and reported on system availability.Monitored activities in the global data center.Assisted in physical move and installations.Provided second-level user support.

Perform all general accounting and clerical dutiesManage and maintain all information systemAudit book keeping and business practices Maintain customer relationships

Bs, Information Systems Security

Bachelor'S Degree, Information System Securities

Education record