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Michael Eaton is listed as Senior Technical Support Specialist at Compri Consulting, a with 47 employees, based in Arvada, Colorado, United States. AeroLeads shows a work email signal at ibm.com and a matched LinkedIn profile for Michael Eaton.
Michael Eaton previously worked as Information Technology Consultant at Compri Consulting and Technical Services Agent at Ibm. Michael Eaton holds Advanced Certificate, Trusted Link For Iseries from Edi University.
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AeroLeads found 2 current-domain work email signals for Michael Eaton. Compare company email patterns before reaching out.
Hello, my name is Michael and I’m a dynamic, hands-on Senior Technical Support Specialist with a wealth of knowledge and experience forging and strengthening relationships with clients/end-users, quickly solving highly technical problems, operating in fast-paced environments, and additional success/experience in Electronic Data Interchange (EDI) for enterprise systems. I routinely engage clients and end-users in uncovering problems and anticipating needs. I also strategically plan and execute the deployment of new technologies and tools that directly align with business goals and objectives.Some of my other core competencies include:►Comprehensive problem-solving ►Client communication ►Coaching, mentoring, and leading technical teamsIf you think I’d be a great fit for your organization, please contact me directly. I’m looking forward to exploring a rewarding and challenging career opportunity with you.
Listed skills include Edi, Process Improvement, Integration, Business Process, and 20 others.
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Denver, Colorado, United States
Provide Level 2 help-desk support.Answers more complex questions about installation and operation of assigned products and escalating all other issues to Level 3 support. Responsibilities include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies.
Boulder, Co
IBM – Denver, Colorado 2018 – 2021 SENIOR TECHNICAL SUPPORT SPECIALIST – DESK SIDE SUPPORT• Executed varying degress of problem determination and resolution for desktop hardware and software problems, Deployed a structured approach that quickly resolved emerging issues.• Installed, moved, added, and changed (IMAC) computer hardware and software. Customized solutions for end-users that fulfilled business needs.• Engaged in data backup and restore activities. Streamlined, simplified, and optimized the storage and retrieval of key business data and information. • Acted as the main interface and point-of-contact with key client associates. Maintained and strengthened relationships through frequent, transparent communication. IBM – Boulder, Colorado 2012 – 2018 SENIOR TECHNICAL SUPPORT SPECIALIST – SUPPORT DESK• A floor walker supporting multiple IT Support Agents in a Call Center environment, empowered team members with knowledge, skills, and tools to effectively complete tasks for a Financial Services client and also obtained SEC Clearance.• Maintained 12 minutes or less of call time to understand complex end-user issues. Diagnosed issues, performed repairs, and leveraged Agile techniques of constant iteration to improve overall effectiveness in the call center environment. • Logged 10k+ individual incoming calls and earned an assignment as a permanent IBM employee. Maintained status as the “go-to” resource for problem-solving and eliminating technical issues.• Served as the trainer for incoming TSR recruits and subject matter expert for Level 1 TSR related problems. Strengthened team members’ knowledge and skills through comprehensive training exercises.
SENIOR CONSULTANT ✓ Acted as the Lead Analyst, replacing outdated systems with emerging technologies. Swiftly on-boarded new systems and encouraged adoption across multiple organizations. ✓ Clearly defined data maps and requirements for EDI transactions. Streamlined, simplified, and improved the accuracy of data transmission across the board.
EDI for Enterprise One with Demand Schedule Execution specializing in Inovis Trusted Link for the AS/400 iSeries
Other employees you can reach at compri.com. View company contacts for 47 employees →
John Hutchins
Colleague at Compri ConsultingDenver Metropolitan Area, United States
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Micheale Gordon
Colleague at Compri ConsultingDenver, Colorado, United States
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Cristina Brito
Colleague at Compri ConsultingDenver Metropolitan Area, United States
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Chelsey Terek
Colleague at Compri ConsultingDenver Metropolitan Area, United States
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Samantha Saxe
Colleague at Compri ConsultingDenver, Colorado, United States
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Jonathan Bazan
Colleague at Compri ConsultingSan Fernando, Buenos Aires Province, Argentina
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Kelly Bartels
Colleague at Compri ConsultingDenver, Colorado, United States
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Kevin Schovan
Colleague at Compri ConsultingDallas-Fort Worth Metroplex, United States
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Rita Johnson
Colleague at Compri ConsultingDeer Park, Texas, United States
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Harish Mandan
Colleague at Compri ConsultingGreater Minneapolis-St. Paul Area, United States
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Quick answers generated from the profile data available on this page.
Michael Eaton works for Compri Consulting.
Michael Eaton is listed as Senior Technical Support Specialist at Compri Consulting.
AeroLeads has found 2 work email signals at @ibm.com for Michael Eaton at Compri Consulting.
Michael Eaton is based in Arvada, Colorado, United States while working with Compri Consulting.
Michael Eaton has worked for Compri Consulting, Ibm, Web-Based Software Service Provider, Epic Technology Consulting, and Focus Systems, Inc..
Michael Eaton's colleagues at Compri Consulting include John Hutchins, Micheale Gordon, Cristina Brito, Chelsey Terek, and Samantha Saxe.
You can use AeroLeads to view verified contact signals for Michael Eaton at Compri Consulting, including work email, phone, and LinkedIn data when available.
Michael Eaton holds Advanced Certificate, Trusted Link For Iseries from Edi University.
Michael Eaton is listed with skills including Edi, Process Improvement, Integration, Business Process, Erp, Jd Edwards, Requirements Analysis, and Software Documentation.
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