Michael Dunn Email & Phone Number

Round Rock, TX, US

Round Rock, TX, US

Dallas-Fort Worth Metroplex

• Developed and oversaw project management team consisting of 3 project leads and 2 permitting specialists.
• Oversight of all projects spanning 100+ facilities in US and Canada.
• Developing processes and procedures for project tracking and reporting.
• Submit and manage CAPEX requests for all projects pertaining to project team.
• Developed playbook to guide facility and regional manager understanding of various project scopes and impact on daily operations, specifically processing volume.

Irving, Texas, United States

• Managed multiple new facility build ups with budgets up to $500K.
• Completed 10+ facility closures/consolidations, with 20+ projected through 2022.
• Completed 15+ equipment movements, each valued up to 300K, with 40+ projected through 2022.
• Developed project management manual.

Irving, Texas, United States

• Oversaw 10+ facilities across the US.
• Brought locations into compliance with environmental regulatory commission, and to provide future evidence of compliance.
• Developed positive communications/relationship with regulatory commission to aid in future compliance and investigations, including negotiations and explanation of operations.
• Designed and lead phased shutdown of facility, including relocating essential operations for growth.
• Optimized auditing processes by converting to audit software.
• Developed multiple SOPs including PPE and infectious diseases procedures.

Dallas/Fort Worth Area

• Increased revenue and decreased costs, across multiple categories, resulting in ~200% increase in YoY EBITDA.
• Lowered labor costs by ~5%.
• Key member in relocation project with responsibilities including but not limited to determining new location; initial facility layout; communicating with owners, PM, and key municipal personnel; and developing move.
• Effectively managed multiple clinics during manager absence and transitions.
• Lead team of 3 FTE veterinarians, 7 veterinary technicians, and 5 customer service representatives.

Phoenix, Arizona

• Completed virtual modeling for Sky Train propulsion building and columns.
• Developed continuous improvement processes to increase production/decrease costs.
• Layout and as-building with Total Station surveying equipment.

Phoenix, Arizona Area

• Increased client resident wellness properties by 10%.
• Increased new hire employees by over 15%.
• Developed and maintained relationships with over 40 management teams at desired resident wellness properties.
• Developed and implemented systems to increase client acquisition and retention, including CRM system and sales pipeline.
• Developed marketing strategies and campaigns to ensure quarterly goals were met.
• Developed additional training programs/classes to increase client acquisition.

Tempe AZ

• Primary responsibility to promote and sell training and nutrition services.
• Designed and implemented physical training programs for clients.
• Ensured timely data input into training software.
• Ensured continuous client satisfaction and motivation.
• Facilitated fitness boot camp events.

Scottsdale, AZ

• Responsible for the production and packaging of conventional allografts in accordance with company SOPs, FDA, AATB, and state rules and regulations.
• Implemented procedures that increased production rates and lowered costs.
• Trained 3-member team on procedures to increase confidence and efficiency.
• Took initiative outside responsibility and cross trained with Quality Assurance department.
• Abated various responsibilities and tasks of the Director of Operations.

Scottsdale, Arizona

• Aided veterinarian and veterinarian technicians with all needs.
• Prepared vaccinations and medications for doctor.
• Prepping for surgery.
• Gathering patient information and vitals for doctor.

Tempe AZ

• First line customer service for all veterans at ASU.
• Responsible for the timely processing of education benefit requests through both the school and VA.
• Experience in Veteran Benefit legislation and university tracking systems (DARs, PeopleSoft, VA Once, etc.).

Camp Pendleton CA

• Held role of Non-commissioned Officer in Charge and supervised an administration shop of twenty Marines responsible for all pay and records for over 5,000 Marines, with over a 98% success rate on all transactions.
• Organized filing system to streamline work flow for maximum efficiency.
• Educated junior Marines on various types of systems and procedures used in the shop, as well as all facets of the Marine Corps.
• Provided customer service daily to personnel seeking administrative assistance.

Master Of Science (M.S.), Animal And Biomedical Industries

Activities and Societies: ABI Student Body - President The program is designed to prepare students for business management positions in.

Bachelor Of Science (Bs), Health Services/Allied Health/Health Sciences, General