Michael Simmons Email & Phone Number

Richmond, Va, Us

Herndon, Va, Us

Mclean, Va, Us

Senior Data Analyst – Servicing Data & Decisioning, (2021-2023) Key contributor in developing the infrastructure that enabled customers to be identified and remediated when an internal process negatively impacted their account. This included monetary adjustments, letters, and updating the credit bureau trade-line information.Helped build and maintain the scripts necessary to ensure consistency as newer analysts were brought onto the team Reviewed and updated control scripts that were run to make sure that each process was adhering to the standards dictated by different regulatory agencies.Used Databricks to execute ETL process to load financial data to be able to create tableau dashboards to be consumed by non-technical users.

Mclean, Va, Us

Senior Data Analyst – Corporate Audit, (2017-2021) Provided analytical support to internal audit teams via strong collaboration and engagement with various leadership levels.Developed testing strategies for independent assurance, creating and executing exception testing, code review, and validation of all of our different financial business populations. Executed pulls across various platforms and scripting tools such as Snowflake and Databricks to leverage data to validate adherence to regulatory requirements. Created ongoing monitoring using Tableau for our newly booked accounts to ensure the terms the customer was promised were delivered. These exception reports will be leveraged for future audits reducing analytics cycle time by 50%.

Mclean, Va, Us

Senior Data Analyst – Credit Limit Increase Program, (2009-2017) Key contributor in developing the infrastructure that enabled customers to switch to different Capital One cards, which increased customer options, satisfaction levels, and brand awareness.Built and maintained the infrastructure, enabled customers with low credit limits to earn higher limits which produced NPV of $200M per year.Developed and delivered training materials for onboarding new analysts. This effort shortened the learning curve by 25% and enabled them to perform to expectations with minimal support.Championed the use of Agile methodologies. This has resulted in several process improvements, including creating a standard script library to save time and increase consistency.Developed a reliable process to identify bad email addresses before contacting our customers for marketing campaigns. After implementation, the delivery rates for email campaigns went from 40% success rate to 95%.

Mclean, Va, Us

Arlington, Virginia, Us

Performs disbursing, travel, military pay and internal control duties; performs or supervises disbursing, travel, military pay, foreign national pay, internal control and civilian pay operations; supervises disbursing, travel, military pay, foreign national pay, internal control and civilian pay operations.