Michael Simon Email & Phone Number

Riverview, MI, US

Wixom, Michigan, United States

- PC Hardware troubleshooting, diagnosis, and repair- Manage inventory of parts- Sensor calibration and final acceptance tests- Product features/functionality demonstrations- Technical documentation- Hardware repair trainer- Error analysis and repair and GOM measuring computer- Installation and replacement of GOM components- Inspection and maintenance work.

Brownstown, Michigan, United States

- Developing sales and marketing plans for company sales.- Provide technical support to global end users on our systems.- Manage account receivables and payable.- Maintain client records of contracts and warranty’s.- Reconcile monthly sales, quarterly tax and year to end.

Wixom, Michigan, United States

- PC Hardware troubleshooting, diagnosis, and repair- Manage inventory of parts- Sensor calibration and final acceptance tests- Product features/functionality demonstrations- Technical documentation- Hardware repair trainer- Error analysis and repair and GOM measuring computer- Installation and replacement of GOM components- Inspection and maintenance work.

Southfield, MI

- Develop and interpret organizational goals, policies, and procedures.- Provide technical support to global end users on vast array of applications and platforms.- Utilize Bomgar remote tools to take control or users computers.- Evaluate and escalate issues based on SLA’s. Identify trends and escalate according to protocol. - Act as peer guide to ensure.

Southfield, MI

- New launch team project.- Troubleshoot & Resolve Networking and Desktop issues for business users; ranging from virus removal to troubleshooting printer driver issues.- Follow ITIL practices in the running and expansion of the service desk and its'​ duties.- Configure software and support Windows XP & 7 and proprietary productivity software.- Configure.

Lincoln Park, MI

- Answer user inquiries regarding computer software or hardware operation to resolve problems.- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.- Install and perform minor repairs to hardware, software, or peripheral equipment, following design - or installation.

Ecorse, MI

- Maintain sanitation, health, and safety standards in work areas.- Verify that prepared food meets requirements for quality and quantity.- Measure ingredients required for specific food items being prepared.- Clean, stock, and restock workstations and display cases.- Receive payment by cash, check, credit cards, vouchers, or automatic debits.- Issue.

Cis - Computer Information Systems

Activities and Societies: Introduction to Operating Systems, MS Office Suite 2010

High School

Activities and Societies: Auto Shop, CAD