Michael Simon
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Michael Simon Email & Phone Number

Head of IT Service Management Global Team Leader at Cision
Location: Wake Forest, North Carolina, United States 9 work roles 1 school
1 work email found @cision.com 5 phones found area 516 and 212 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 5 phones

Work email m****@cision.com
Direct phone (516) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Head of IT Service Management Global Team Leader
Location
Wake Forest, North Carolina, United States
Company size

Who is Michael Simon? Overview

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Quick answer

Michael Simon is listed as Head of IT Service Management Global Team Leader at Cision, a company with 1 employees, based in Wake Forest, North Carolina, United States. AeroLeads shows a work email signal at cision.com, phone signal with area code 516, 212, and a matched LinkedIn profile for Michael Simon.

Michael Simon previously worked as Sr. Director IT Service Management at Cision and Vice President Global Technology End User Services at A+E Networks. Michael Simon holds Bachelor Of Science (Bs) from Embry-Riddle Aeronautical University.

Company email context

Email format at Cision

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{first}.{last}@cision.com
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AeroLeads found 1 current-domain work email signal for Michael Simon. Compare company email patterns before reaching out.

Profile bio

About Michael Simon

IT Service Management & End User Technology Executive Focused on delivering an optimized experience for the end user. Passionate about and experienced in successfully leveraging technology and resources to create highly optimized processes. Orchestrates team efforts to meet critical business goals; holistic approach regarding productivity, collaboration, mobility solutions, endpoint devices and end user catalog services. Proven record of enacting change within a complex environment. Skilled in supporting virtual environments and developing an office of the future strategy. Emphasis on customer service. Metrics driven, aware of emergent technologies, and operational efficiencies. Strong business acumen and relationship building with key stakeholders, focused to align IT as a strategic partner, skilled in creating coalitions between strong personalities to achieve common goals. Specialties: Strategic Vision, IT Service Management (ITSM), ITIL Certified, Drive Change, Customer Support, Executive Presentation Skills, End User Technologies, Workflow and Process Improvement, Global Leadership, Team Leadership, Change Management, Creating Corporate Policy, Vendor Management, Global Help Desk, Service Desk Management, Project Management, Service Delivery, Disaster Recovery, Team Motivation, Performance Monitoring, IT Strategy Road Maps, Collaboration, Systems Management, Application Support, Cross Functional Team Leadership, Staff Development, Support Services, Operational Support, Infrastructure Services, Cost and Budget Management, Creating Support Models, SLA's and Key Performance Indicators.

Listed skills include Integration, Itil, Vendor Management, Process Improvement, and 36 others.

Current workplace

Michael Simon's current company

Company context helps verify the profile and gives searchers a useful next step.

Cision
Cision
Head of IT Service Management Global Team Leader
130 E Randolph Street, 7th Floor, Chicago, IL 60601, us
Website
Employees
1
AeroLeads page
9 roles

Michael Simon work experience

A career timeline built from the work history available for this profile.

Sr. Director It Service Management

Current

Chicago, Illinois, US

Drives the problem-solving thought leadership of IT. Provides strategic leadership, direction, mentoring, and performance management as it relates to ITSM and CSI of service support for the Cision employee IT experience. Responsible for the evolution of Cision’s service management (people, processes and technology) to improve support services for business.

Apr 2018 - Present

Vice President Global Technology End User Services

New York, New York, US

Responsible for the Corporate Help Desk, End Point engineering standards (Desktop Laptop & Mobile), End Point Operations & Maintenance, Tech Cafe' and Executive / VIP Support. Responsible for the alignment of delivery of services according to agreed-to service levels as set forth in the service catalog. Create a culture of technology focused fanatical.

Oct 2015 - Aug 2017

Vp Of End User Computing And Client Services

New York, NY, US

Vice President End User Computing and Client Services: Responsible for the Corporate Help Desk, End point engineering standards (Desktop Laptop & Mobile), End point Operations & Maintenance BAU and Executive Support. Responsible for the delivery of services according to agreed-to service levels as set forth in the service catalog, and act as product owner.

Jan 2015 - Jun 2015

Director Of Workplace Services - Amers (East) & Canada

Toronto, ON, CA

Director of Desktop Service Support & Infrastructure - Eastern US & Canada: Direct a team of 9 direct reports and 80 technicians to provide a consistent, seamless, high-performing, end-to-end IT user experience for 10,000 employees. Proactively identify and address BU support requirements through assessments of SLA’s, KPI’s and end-user surveys. Manage.

Jul 2011 - Jan 2015

Principal It Architect

New York, NY, US

Principal, Senior IT Architect: Lead the due diligence and integration of all IT Infrastructure, networks, systems, telephony, web applications, laptops, PC’s, mobile phone accounts and Vendor migration for globally dispersed offices of recently acquired ORC Worldwide, INC.

Jun 2006 - Feb 2011

Director Of It

New York, NY, US

Leads and directs all aspects of the corporate IT enterprise. Manage teams of IT professionals to implement and support systems, desktop, networks and applications to enhance productivity, reduce costs, mitigate risk.

Jun 2006 - Aug 2010

Assistant Director Of Enterprise Systems Management

London, GB

Managed team of highly skilled engineers providing software and tool development for alert system monitoring, incident management, and problem management.

Sep 2005 - Jun 2006

Director Of Technical Operations

Geneva, Geneva, CH

Autonomous authority for allocation of resources to provide technical support for 200+ remote sites. $6 million budget. Hired, managed, and mentored staff of 25 engineers. Operational leadership of the Global IT architecture and technology infrastructure.

Jan 2001 - Sep 2005

Assistant Director

Orlando, Florida, US

Assistant Director (1999 - 2001) Managed 200+ Vendor Contracts from RFP to award and operations. Implemented technology solutions that improved ticket counter assignments and passenger movementSenior Project Planner, (1997 – 1999)Implemented new technology that enhanced Arrivals and Departures information. Provided design and cost estimates for multiple.

Jan 1988 - Jan 2001
Team & coworkers

Colleagues at Cision

Other employees you can reach at cision.com. View company contacts for 1 employees →

1 education record

Michael Simon education

  • Embry-Riddle Aeronautical University
    Embry-Riddle Aeronautical University
    Bachelor Of Science (Bs)
FAQ

Frequently asked questions about Michael Simon

Quick answers generated from the profile data available on this page.

What company does Michael Simon work for?

Michael Simon works for Cision.

What is Michael Simon's role at Cision?

Michael Simon is listed as Head of IT Service Management Global Team Leader at Cision.

What is Michael Simon's email address?

AeroLeads has found 1 work email signal at @cision.com for Michael Simon at Cision.

What is Michael Simon's phone number?

AeroLeads has found 5 phone signal(s) with area code 516, 212 for Michael Simon at Cision.

Where is Michael Simon based?

Michael Simon is based in Wake Forest, North Carolina, United States while working with Cision.

What companies has Michael Simon worked for?

Michael Simon has worked for Cision, A+E Networks, Cbs Corporation, Thomson Reuters, and Mercer.

Who are Michael Simon's colleagues at Cision?

Michael Simon's colleagues at Cision include Michael Fitzpatrick, Prateek Sharma 👽🖖🏻, Irene Ramos, Julia Dörr, and Pamela Cedeno.

How can I contact Michael Simon?

You can use AeroLeads to view verified contact signals for Michael Simon at Cision, including work email, phone, and LinkedIn data when available.

What schools did Michael Simon attend?

Michael Simon holds Bachelor Of Science (Bs) from Embry-Riddle Aeronautical University.

What skills is Michael Simon known for?

Michael Simon is listed with skills including Integration, Itil, Vendor Management, Process Improvement, It Service Management, Change Management, Management, and Strategy.

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