Key Account Manager
CurrentI help organisations to understand and control office operating costs, IT networks and software systems as well as determining more effective ways to manage their document processes and storage. In this role, I manage key relationships with large corporates as well as small to medium size enterprises in many industries.Responsibilities include:- Analysing clients’ business workflow processes and document management needs.- Evaluating current performance and suitability of all installed equipment and solutions.- Identifying any problem areas, provide recommended solutions (with supporting documentation).- Pro-actively seeking out opportunities for improvements such as cost savings, increased efficiency and productivity.- Conducting meetings as required with key client staff members to review product and service performance levels and plan for future development.- Promoting environmentally responsible business practices.Ricoh streamlines the way businesses work, to help them become more efficient, profitable and share knowledge more effectively. How Ricoh New Zealand adds value to Kiwi organisations, large and small, public and private:* Ricoh’s award winning printers and scan/print/copy/fax multifunctional devices save staff time with their ease-of-use and automated toner ordering. Their environmental credentials lower the office’s carbon footprint.* Ricoh IT Services take care of all the hassles around IT, so that clients can focus on their jobs. We provide a truly fixed price managed service to monitor, maintain and fix servers, network and end user systems. * Ricoh Business Solutions transform paper-intensive processes into efficient digital workflows; leading to increased productivity and decreased errors. *Ricoh production printers deliver outstanding reliability, image quality and media versatility.
