Timetable, rolling stock and infrastructure build and analysis. Analysis of timetable metrics and historical performance. Observed and forecast patronage analysis.

Working with VITM (Victorian Integrated Transport Model) outputs to provide internal and agency stakeholders with future patronage projections for use in business cases, station upgrades and planning requirements.Generated short-term patronage forecasts for all modes of transport (train, tram and bus/coach) for metropolitan Melbourne and regional Victoria with new improved methodology for better model fit. Assessing data sources for integrity and quality, and liaising with the appropriate teams across the department to improve data quality. Incorporating a strategic lens into reporting tasks, streamlining processes and creating new analysis templates to speed up workflow.

Analysis of operational and social media data to assist in improving passenger experience of planned disruptions on the network.

Using statistical modelling, analysis and visualisation to analyse survey and organisational data for customer experience, brand choice, advertising effectiveness, market sizing, segmentation and other studies for a clients in a variety of industries such as telecommunications, retail, finance, superannuation and travel. Leading and mentoring a small team of analysts.

The Social Research Centre is a leader in social science research, with world-class research services and a full range of survey design, data management, analytical and qualitative services.Month-end accounting process including reconciliations, accruals, project costing and budgets, payroll and superannuation and general accounting duties.

Winn Croucher Partners is a growing small mid-tier firm of Chartered Accountants based in North Sydney. Clients include individuals, trusts, self-managed superannuation funds and companies in a variety of industries. My work involved:- Preparing financial reports, tax returns, BAS, asset schedules and related accounting and administration work.- Regulatory and statutory compliance.- Assistance with bookkeeping and reconciliations for SME clients. - The research and provision of taxation and compliance advice.- Meeting with and liaising with clients and regulators such such as the ATO and ASIC.- Providing high levels of client service and building strong relationships.- Using various software packages including MYOB AE Practice Manager, MYOB AE Tax, MYOB AccountRight, Xero, BankLink and Desktop Super.Achievements included:- Becoming the firm's expert consultant in Desktop Super software after mastering it within two weeks of installation.- Identifying a tax exemption for a client reducing their taxable income from $200K+ to nil.- The main contact for tax research due to my research and communication skills.

Started at Winn Croucher as an assistant accountant while studying at university, preparing financial reports and tax returns.