Michael Smith Email & Phone Number

Frankfort, KY

Project Manager for multiple projects: -Colorado: Health Care Policy and Financing; Project Manager on EPMO team; responsible for multiple projects involving system updates and improved functionality for staff and members. Working with multiple vendors / stakeholders following state and federal compliance guidelines.-Hospital Transformation Project.

Lexington, Kentucky Area

Vice President, Maintenance officer for Cessna 152 AircraftFounded as a non-profit organization in 1953 to provide safe and affordable flying in the Central Kentucky area. Today, the club owns six aircraft and operates with 90 members. Responsible for ensuring Cessna 152 Aircraft maintenance is up to date and complies with FAA regulations. Work closely.

Lexington, Kentucky Area

Technology Consultant. Work with business users and individuals on setup of PC / Mac systems. Data recovery, virus and spyware software removal; hardware replacement, software updates, and hardware upgrades. Wired/Wireless Networking: Setup of networks and recommend options for improvements. Peripheral setup and training – printer, copier, scanner, and fax.

Lexington, Kentucky Area

FAA Certified PilotNew Business Development; responsible for generating new business opportunities.Mapping/GPS Data Entry.Aerial survey work of construction sites and personal property.Ensure that operation of aircraft is in compliance with FAA regulations.http://www.kyaerialphoto.com/

Lexington, Kentucky Area

-Contracted with Deloitte Consulting as Lead Facilitator for Systems and Policy/Procedure Training. -Perform Instructor-Led Training (ILT) for Kentucky Department for Community Based Services.-Classroom training on Policies and Procedures for The Affordable Care Act, and how it relates to specific Commonwealth of Kentucky Employees and citizens. -System.

United States

-Responsible for training State Farm Insurance agencies on use of Cisco VoIP Unified Communication System. -Deliver group, one-on-one and follow-up training to on-site client locations in United States.-100% travel. Training was performed in 8 states over an 8 month period. -Responsible for all travel arrangements. Typically had 2-3 day notice for travel..

Lexington, Kentucky Area

Responsible for post-production development support for all inkjet products. Direct contact for Field Sales, Technical Support, Marketing, and Executive Management. Project Management for scheduling and execution of products that are developed for OEM partners. Work with appropriate teams to confirm government certifications, part numbers, and bill of.

Lexington, Kentucky Area

Responsible for recruiting qualified participants, creating surveys, and dealing with issues from external and internal evaluators; reported findings to development community prior to inkjet products being released to manufacturing. Data Analyst: Created specific surveys to gather marketing requirements for Inkjet All-in-One products. Report survey results.

Lexington, Kentucky Area

Developed process for release of worldwide software drivers. Developed cross-functional team to survey customer software issues and developed engineering changes to be released for world-wide customers. Worked with Microsoft WHQL certification team to certify Windows 2000, XP, ME, printer driver software. Development software contact for support.

Lexington, Kentucky Area

Responsible for authorized servicer and customer support of IBM/Lexmark Inkjet, Thermal, and Dot-Matrix products. Developed training classes for US and European Technical Support Centers. Performed on-site training at large-account customer locations. Technical writer for internal Knowledgebase to be used by support agents. Managed group of 12.

Franklin, KY

Intern position in Franklin, KY. Division of Gruner & Jahr / Quebecor.Database Administrator, Intern Responsible for maintenance and trouble-shooting of on-site computers. Daily backup of network. Remote call-in during networking issues. SQL Database created using PowerBuilder database application.