Michael Sordillo work email
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Michael Sordillo personal email
A task focused and confident professional, with strong interpersonal and leadership skills developed within international account management, customer service, supply chain and operations-based roles. Computer literate, self-motivated, with a committed and dedicated approach. Experienced within the entire supply chain process as well as working in the Far East and Europe evidencing the ability to become adaptable to any environment. Now looking to secure a Senior Leadership Role to understand and help a company grow to its fullest potential whilst building and maintaining strong working relationships.
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FounderSordillo ConsultingBournemouth, Gb -
Head Of European SalesJellycat Nov 2021 - PresentLondon, England, United Kingdom -
Head Of InternationalSolent Group Apr 2020 - Oct 2021Christchurch, England, United Kingdom -
Head Of InternationalKondor Ltd Oct 2017 - Mar 2020Christchurch, Dorset, United Kingdom -
National Account ManagerPoole Lighting Limited Jun 2014 - Oct 2017 -
Customer Services ManagerBen Sherman Jul 2012 - Jun 2014London, United Kingdom- Reporting to International Sales Director- Successfully performing against all set business objectives- Adding value across a newly formed team, productive department and thriving business.- Effectively hired and shaped a new team capable of delivering business objectives. - Managing an effective and successful team of 6 account managers - Managing transition of team from Northern Ireland to London- Setting monthly targets and KPI’s in accordance with business needs- Ensuring a quality performance is delivered whilst adhering to company SLA’s- Responsible for producing a plethora of reports including weekly shipping and picking reports, monitoring all import and export for our warehousing use. - Managing key distributors, global and national accounts- On-going development and training of the team - Hosting one to one meetings with my team members to effectively manage their expectations and focus on their development and training needs. - Providing valuable feedback to all areas within my remit to ensure that focus is at all times on the cost-effective delivery of our key objectives. - Implementing structure and procedure to the new team giving them clear guidance and set measures to aid in performanceWeekly DC visits -
Emea International Account Services ManagerWolverine World Wide Aug 2011 - Jul 2012London, United Kingdom- Managed a workforce of 6 key Account Managers. - Responsible for Distributor and Sub-distributor; coordinating and communicating on all aspects of their order book- Building, training, coaching and developing a high performing team.- Delivering against revenue forecasts for VD/FOB Business model- Collated product forecasts and distribution sourcing plans to support S&OP and amortization processes both periodically and seasonally - Monitored all payments to vendors from Global accounts and Licensees, ensured letters of credit met company standards and legal requirements in order to remain compliant to our company guidelines. - Supported the Director in delivering the distributor business plans and initiated actions required within wider teams to achieve the shipment targets - Weekly reporting to the brand management team to encompass forecasting, periodic and quarterly shipment forecasts highlighting risk to the department and wider company. - Delivered accurate information to the Sales Managers ensuring any key trends or pieces of information were highlighted – sharing best practice amongst the teams and peers within the business. - Monitored and negotiated shipping methods used by our factory which resulted in more effective shipping methods and our client experience and improving OTIF- Reports, operational manuals and product life cycle- Provided Support for the Sales teams to drive growth whilst enhancing profitability and focus on key deliverables. - Worked with Demand and Inventory planning teams to maximise ‘Excess’ inventory opportunity- Prepared our oversees Lockdown meetings for Distributors and Licensees- Championed the smooth running of our seasonal sales conference providing distributor and brand specific information packs whilst liaising with key account holders to ensure the client journey was exceeding expectation -
Operations Footwear DivisionPentland Brands Jan 2006 - Aug 2011 -
Uk Interim Supply Chain For Footwear Division / Customer Service Manager For Kickers And KangaroosPentland Brands Jan 2006 - Apr 2011- Sole responsibility for buying decisions and forward forecasting within my remit. - Worked with the sales team to ensure that minimum quantities are achieved for order placement whilst demonstrating a consistency that matched our KPI’s and business objectives.- Prioritised production space to warrant the effective use of space whilst focussing on cost savings for the business. - Forward ordering raw materials through factories and tanneries adhering to budgets and time constraints, often forecasting and foreseeing the needs of our clients before they arose. - Monitored and maintained high OTIF levels- Producing weekly shipment and tracking reports for the supply chain and management team- Creating SKU’s and pricing structures - Ensured shipping methods were cost effective and fit for purpose - Product labelling- Invoice approval- GIN to invoice matching- Worked closely with the QC team to ensure that any amendments did not affect the production time whilst focussed on client satisfaction and company SLA’s. - Monitored factory and warehouse KPI’s- Worked with the corporate responsibility team ensuring all supply chain methods were within our company set ethical standards, focussed on the well-being and fair treatment of others. - SAP implementation- Brand calendar management focussing on time scales and deadlines in accordance with my set objectives- Prioritising deliveries to customers- Monitoring customer returns patterns to prevent wastage, re-ordering of stock and orders and delivering the highest level of service to our customers ensuring repeat business and achieving SLA’s. -
Customer Service ExecutiveFred Perry 2001 - 2005- Set daily, weekly and monthly targets in-line with our quarterly focus targets - Worked with our marketing team to develop new promotions to fit with our target demographic- Forecasting and planning responsibilities for my team, whilst always having our customers at the forefront of my actions. - Website merchandising - Worked in sync with our supply chain to ensure delivery dates are maintained and where possible, exceeded- Approved photography for the website, always maintaining our corporate brand message and keeping the focus on our target audience whilst remaining on trend and message.- Improving logistics namely the implementation of a new supplier handling our courier service of Ecommerce and eventually wholesale business. Managed the whole process from sourcing, contract negotiation and successfully delivery of service across the business to ensure the time saving costs benefited both company and customer.- Managed major retail accounts such as Envy, John Lewis -
Customer Services For Major Appliances DepartmentSelfridges Nov 1999 - Mar 2001
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Buyer And Stock ControllerAero Inventory Jan 1998 - Jan 1999Procurement of Aviation parts for large aerospace/aviation companies
Michael Sordillo Skills
Michael Sordillo Education Details
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Bulls Moor School - Enfield
Frequently Asked Questions about Michael Sordillo
What company does Michael Sordillo work for?
Michael Sordillo works for Sordillo Consulting
What is Michael Sordillo's role at the current company?
Michael Sordillo's current role is Founder.
What is Michael Sordillo's email address?
Michael Sordillo's email address is ms****@****and.com
What schools did Michael Sordillo attend?
Michael Sordillo attended Bulls Moor School - Enfield.
What skills is Michael Sordillo known for?
Michael Sordillo has skills like Retail, Management, Supply Chain, Sourcing, Fashion, Business Planning, Sales, Footwear, Leadership, Logistics, Sales Management, Account Management.
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Michael Sordillo
United Kingdom -
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Michael Sordillo
Winston-Salem, Nc -
Michael Sordillo
United States
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