Michael Sowell Email and Phone Number
Michael Sowell work email
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Michael Sowell personal email
Manager with 10 years experience in quality control and online operations in Information Technology. Recognized for creating a positive work environment among reports and clients. Experience collaborating with international stakeholders. Strengths include: Cross-functional Team Leadership, automation, documentation, and process improvement.
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Senior Test EngineerWipro Sep 2020 - PresentAustin, Texas, United States- Train and manage a team of 10+ quality analysts ensuring that quality and performance standards are met. - Create and maintain process documentation and training materials. - Communicate with clients regularly to discuss process updates and project scope.- Involved in brainstorming sessions with other top-tier managers to advise on solutions to project-wide quality defects. -
Test EngineerWipro Jun 2019 - Sep 2020Austin, Texas, United States- Conducted in-depth bug report analysis and communicated results to engineering. - Bisected bug reports to identify the code changes that introduced them. - Top performer with 100% adherence to quality KPIs- Requested participation from clients on multiple projects.- Multiple commendations from clients regarding technical and analytical skills.
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Trilingual Customer Service RepresentativeBlizzard Entertainment May 2013 - Jun 2019Austin, TexasSpanish/Portuguese Customer Service -
Spanish Tutor/Teachers AssistantEast Texas Baptist University 2010 - 2012Tutored college students in Spanish, a duty for which I often received positive feedback. In addition to my tutoring duties, I aided the professors of the modern language department in preparing lessons and worksheets, managing study tools for the students, grading papers and directing classes in their absence. -
Camp CounselorCarolina Creek Christian Camp May 2010 - Aug 2010Managed groups of Children and/or recreational equipment on a daily basis. Acquired site-certification as a ropes course instructor and a lifeguard. My skills in the Spanish language were put to use on various occasions including instances of personal communication with guests, interpretation of lectures for English-only participants, and in emergency situations. Job conditions required hard work, as campus-wide maintenance was required on a regular basis. Working hours often went from 7:15 to midnight or later.
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CashierHavis Feed Nov 2008 - Aug 2009Chester, TxResponsible for handling transactions, product storage and delivery, and regular store maintenance. Communicated with Spanish-only consumers from time to time.
Michael Sowell Skills
Michael Sowell Education Details
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Spanish
Frequently Asked Questions about Michael Sowell
What company does Michael Sowell work for?
Michael Sowell works for Wipro
What is Michael Sowell's role at the current company?
Michael Sowell's current role is Senior Test Engineer contracted to a major social media company.
What is Michael Sowell's email address?
Michael Sowell's email address is ms****@****ook.com
What schools did Michael Sowell attend?
Michael Sowell attended East Texas Baptist University.
What are some of Michael Sowell's interests?
Michael Sowell has interest in Gaming, Reading, Foreign Languages, Music, Hunting, Philosophy.
What skills is Michael Sowell known for?
Michael Sowell has skills like Writing, Languages, Koine Greek, Critical Thinking, Spanish Speaking, Biblical Hebrew, Computer/technical Literacy.
Who are Michael Sowell's colleagues?
Michael Sowell's colleagues are Gopi Chand, Priya Dharshini, Balasubramanian Ramalingam, Muttu Benal, Kabindra Singh Bisht, V.v. Sai Teja, Elsie Brady.
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