Michael Spy Email & Phone Number

Glasgow, Gb

Scotland, United Kingdom

Glasgow, United Kingdom

• Drive sales and create loyalty among business customers. • Increase incremental revenue and expand the opportunity pipeline. • Prioritise and act on new customer opportunities identified by the store team. • Passionately engage business customers by showcasing our technology and helping them discover how Apple products and solutions can enhance their businesses and enrich their lives. • Nurture long-term relationships with customers to help them evolve their businesses and discover untapped potential through technology solutions. • Utilise depth of expertise in Apple products and services — along with the wider ecosystem of third-party products — to develop industry-specific solutions. • Identify solutions for small businesses that go beyond our products and services and also leverage Apple resources online and in contact centres. • Collaborate across the Apple Store in Business Sessions, Briefings, Workshops, and Events by identifying and recommending unique store offerings to fit customers’ business needs. • Maintain accurate business customer contact and relationship information in our CRM application. • Establish and maintain professional relationships with Apple corporate and external partners. • Act as a subject matter expert and “go-to” person on business solutions among peers. • Mentors other members of the store team around business customer needs and solutions.

Glasgow, United Kingdom

As a Business Growth Advisor, I identified and advised new customers on how to find opportunities in the Public Sector. By working with clients and identifying their needs I matched their requirements to the appropriate service. My consultative approach coupled with my strong negotiating and closing skills have been the key to my success in this role. I spent a large part of my time liaising with prospects either via the telephone, delivering online presentations or as required meeting with clients face to face.

Glasgow, Hope Street

• Selling luxury Corporate Hospitality at Britain’s most prestigious sporting events.• The role involved cold calling and a high volume of dials.• I excelled in this role meeting and exceeding my targets month on month. On many occasions I was the highest performing Sales Person.• My greatest achievement in this role was breaking the company record for most sales in one month, surpassing my target by 325%.

Ballachulish (Near Fort William)

• Employed as the General Manager I was tasked with setting up and launching this new restaurant.• Here I utilised my skills to assist in the setup of the business, hiring and training new staff to ensure the smooth opening and optimum return of an early start hospitality business.• Despite operating in a seasonal market in the Scottish Highlands, through effective marketing to the local population I was able to maintain profits all year round.

East Kilbride

• Managing the licensed bar, to include maintaining staff rotas, stock control and ensure adherence to relevant health and safety requirements.• As the Duty Manger I would be required to ensure the smooth operations of customer service, efficient bar service and the overall requirements of guests within the Premier Inn.• Friday & Saturday evenings I would be required to control the restaurant door ensuring that booked guests were seated on time, while accommodating walk-ins without overwhelming the kitchen. Optimizing a high level of return for the restaurant at the same time providing the highest quality of service to guests, we operated a restaurant capacity of 150 covers.

Education record

Education record

Education record

Education record

Education record