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I enjoy partnering with founders and leaders of early-stage companies to accelerate growth. An effective revenue operation is a latticework of go-to-market strategy, lead generation, sales motions, sales enablement, sales operations, customer success, account management, and renewal. Lacking in any of these areas will prevent an organization from reaching its full potential. Rolling up my sleeves and figuring these things out truly excites me.Outside work, I enjoy spending as much time as possible with my wife and two children. I can thank my father for my hobbyist tendencies, which I fulfill by being a private pilot, training for a wide range of athletic events, and finding new ways to enjoy the wonderful world of Colorado. Specialties:► Revenue Operations: strategic sales planning, P&L management, lead generation, new logo sales, cross-selling, sales enablement, sales operations, and account renewal ► Enterprise B2B Sales Management: coaching and account planning with reps, consulting with executive buyers, complex sales, long sales cycles, multiple stakeholders, contract negotiation ► Cloud Applications and Infrastructure: SaaS, CCaaS, PaaS, UCaaS, Voice, Messaging, CRM, ITSM► Service Delivery Transformation: internal and external customers, streamline workflows, shared services, staffing, cost reduction, analytics and reporting, continuous improvement
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Fractional And Consulting Go-To-Market LeaderLatticework 2024 - PresentPartnering with founders of early-stage SaaS companies to accelerate growth. Areas of expertise include developing sales teams, strategic direction, market strategy, lead generation, sales motions, sales enablement, sales operations, customer success, account management, and renewal strategies.
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Executive Member - Denver ChapterPavilion 2020 - PresentNew York, Ny, UsPavilion is the world's #1 private community for go-to-market leaders to connect, learn, and grow together.Enterprise CRO School Graduate (November 2023)Compensation Planning Graduate (January 2023)CRO School Graduate (December 2022)Revenue Forecasting Graduate (September 2022)Enterprise GTM School Graduate (February 2022) -
Vice President Of SalesIvr Technology Group 2023 - 2024Buffalo, New York, UsIVR Tech provides automated voice and messaging apps for business-critical use cases including payments and CX. Companies partner with IVR Tech to expand their platform/product to automate routine customer engagements and reach non-digital first consumers. Through a partner-led growth go-to-market strategy and a low-code SaaS platform, IVR Tech is enabling leading companies like Qualtrics and InvoiceCloud to deliver for their clients. -
Director, North America Sales And Revenue OperationsChatlingual 2019 - 2023Denver, Colorado, UsThe largest and most recognized global brands leverage ChatLingual’s SaaS technology to deliver enterprise customer support in 90+ languages. We partner with technology and operations thought-leaders to reach their service delivery goals, including cost reduction, staff and technology consolidation, and increasing worker utilization. ► Responsible for all aspects of North America Sales and Revenue Operations, including lead generation, new logo sales, sales enablement, sales operations, and account renewal ► Consult with senior-level operations and IT executives on their internal and external service delivery organizations to maximize margins, revenue streams, operational efficiency, and desired outcomes ► Partnered with our CEO, sales leadership, and head of product to create and execute our current go to market, lead generation, sales enablement, and sales operations strategies -
Strategic AdvisorMindmixer 2020 - 2022Omaha, Nebraska, Us -
Director, Cx Solutions Sales TeamWest Corporation 2017 - 2019Omaha, Ne, UsIn 2017, West Corporation was acquired by Apollo Global Funds with the thesis of accelerating revenue by collapsing business units, focusing on cross-selling within existing customer base, and acquiring complimentary SaaS solutions. I was asked to join the strategic team for the CX portfolio, reporting to the Global SVP / General Manager, with responsibility for sales management, sales enablement, and M&A activity. ► Built and managed a team of 12 exceptional enterprise sales executives delivering $60M revenue of CCaaS and services► Led sales enablement of CX portfolio, including go to market strategy and training of 100+ sales reps and channel partners► M&A due diligence and integration of 2 acquisitions, including Avoke (purchased from Raytheon) and Ambassador (MarTech SaaS) -
Director, Cx SalesWest Corporation 2015 - 2017Omaha, Ne, UsWest Interactive Services is the backbone of the most awarded and recognized customer experience and service delivery organizations. Interactive Services is a leader in CCaaS and CPaaS, helping global companies with high volumes deploy and maximize technology investments, including Genesys, Nuance, Salesforce, Eckoh, and more. ► Promoted to enterprise sales team of a $200M division focusing on $1M ACV new-logo contracts and $250k ACV cross-sell contracts in enterprise market, consulting with senior operations and IT executives on their service delivery organizations► Exceeded quota in second and third years, acquiring new logos in retail, financial services, and consumer technology markets ► Led expansion into secure payment market via European-based partner, including development of corporate sales enablement and training
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Director, Sales - West Notifications GroupWest Corporation 2013 - 2015Omaha, Ne, UsWest Notifications Group helps enterprise, healthcare, and utility organizations better communicate with their customers. West Interactive Services is a division of West Corporation, a leading provider of technology-driven, voice and data solutions. ► Recruited to lead new logo sales for a new $80M division formed by three acquisitions: Centerpost Communications, Televox, and Twenty First Century Communications (TFCC)► Partnered with multiple corporate teams to establish go-to-market strategy for new logo growth and sales enablement to cross-sell into other West divisions ► As an individual contributor, led team in new logo count and new revenue each year, focusing on $100k ACV contracts in mid- and enterprise markets
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Director, SalesMindmixer 2011 - 2013Omaha, Nebraska, UsMindMixer is a SaaS community engagement platform leveraged by cities, schools, consultants, and employers to increase participation of their stakeholders. More than 1300 communities have leveraged MindMixer to drive diverse, equitable, and inclusive feedback that is more reflective of the community-at-large. ► Joined as first full-time employee and partnered with the co-founders to transform the revenue operations model to scale► Between 2011 and 2013: raised Series A from Dundee Venture Capital, grew to 50+ employees, $150k to $3.2M ARR, and 350+ clients ► Built many aspects of the revenue cycle model from the ground up, including lead generation, new logo sales, sales enablement, sales operations, and account renewal
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Territory ManagerHastings College 2008 - 2011Hastings, Ne, UsHastings College is a private, liberal arts school that is consistently rated as one of the most innovative, best value, top teaching, and top overall schools in the region.► Set recruitment records for my territory during second and third year in role ► Created the Young Professional Alumni Network to engage recent grads in recruiting and advancement ► Partnered with major donors to host events and attract prospective students -
Financial AdvisorHeritage Financial Services 2006 - 2008Omaha, Ne, UsHeritage Financial Services is a boutique wealth management firm focused on helping high net worth families protect, grow, and transfer wealth.► Leveraged cold-calling and other business development techniques to sell investment and insurance products ► Built a clientele by creating a strong center-of-influence network of individuals and organizations ► Earned multiple SEC designations and licenses, including Series 7 and Series 63
Mike Snyder Skills
Mike Snyder Education Details
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Hastings CollegeBusiness Administration And Communication Studies
Frequently Asked Questions about Mike Snyder
What company does Mike Snyder work for?
Mike Snyder works for Latticework
What is Mike Snyder's role at the current company?
Mike Snyder's current role is SaaS Go-to-Market Leader | VC, PE, Fractional.
What is Mike Snyder's email address?
Mike Snyder's email address is ms****@****xer.com
What is Mike Snyder's direct phone number?
Mike Snyder's direct phone number is +140296*****
What schools did Mike Snyder attend?
Mike Snyder attended Hastings College.
What skills is Mike Snyder known for?
Mike Snyder has skills like Management, Sales Operations, Customer Retention, Strategic Planning, Strategic Partnerships, Mobile Devices, Crm, Email Marketing, Marketing Strategy, Leadership, Market Research, Entrepreneurship.
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