Michael Taslitz Email & Phone Number

Haifa, Israel

Building a documentation program to serve a growing customer base.

Ramat Gan, Tel Aviv, Israel

Working in the Customer Experience group as a member of the Training Development team. Developing documentation for T1 and T2 customer agents to solve platform questions from the Elementor user community.

Tel Aviv, Israel

Working on improving the documentation for the Sisense business intelligent platform deployed on Linux systems. Gaining experience with MadCap Flare technical authoring and publishing software.

Ramat Gan, Tel Aviv, Israel

Worked in a new role with the Kaltura RFP team to respond to client RFPs and security questionnaires.

Haifa Area, Israel

I joined Lightbits Labs to establish a technical writing department and was responsible for technical documentation for tier1 customers. The documentation for each release included installation and administration guides, API user manual, release notes, and errata. Additionally, I worked on solution and product briefs and whitepapers. I created templates and established review procedures.I also worked with the solutions engineering group to bring the installation and… Show more I joined Lightbits Labs to establish a technical writing department and was responsible for technical documentation for tier1 customers. The documentation for each release included installation and administration guides, API user manual, release notes, and errata. Additionally, I worked on solution and product briefs and whitepapers. I created templates and established review procedures.I also worked with the solutions engineering group to bring the installation and administration guides into an into an online environment. Show less

Tel Hai Industrial Park

Worked with developers and Quality Assurance (QA) staff to create and update online documentation for BMC Performance and Availability (P&A) products. This included the new BMC TrueSight Operations Management console and Presentation Server that delivers a holistic view of the IT enterprise from which all users ensure the health of the environment.The wiki documentation is created, reviewed, and published using the Confluence document collaboration system by… Show more Worked with developers and Quality Assurance (QA) staff to create and update online documentation for BMC Performance and Availability (P&A) products. This included the new BMC TrueSight Operations Management console and Presentation Server that delivers a holistic view of the IT enterprise from which all users ensure the health of the environment.The wiki documentation is created, reviewed, and published using the Confluence document collaboration system by Atlassian.The documentation process was completed using the Agile development methodology. As part of this process, I represented the documentation team in sprint planning and daily scrum meetings. Also, developed procedures and concepts videos with the Camtasia software package. Show less

Yokneam

Edited content and quality documentation for highly-complex switching and SoC devices: hardware and functional specifications, product briefs, application notes, technical bulletins, and product errata.Designed single-sourced content management system to produce document variations from a common data file.Independently managed document content changes for new device revisions.Primary publishing tools were FrameMaker v10, Visio, and Adobe Acrobat.Mentored new team… Show more Edited content and quality documentation for highly-complex switching and SoC devices: hardware and functional specifications, product briefs, application notes, technical bulletins, and product errata.Designed single-sourced content management system to produce document variations from a common data file.Independently managed document content changes for new device revisions.Primary publishing tools were FrameMaker v10, Visio, and Adobe Acrobat.Mentored new team members in working practices, documentation styles/formatting, and usage of proprietary database systems.Conducted review team documentation changes for final customer release.Contributed to the development of in-house database systems and training materials.Adapted to organizational changes from start-up (Galileo) to an American corporate environment (Marvell). Show less

Israel

Edited software user manual for publication in coordination with embedded simulation software release.Revised on-line help system for software releases.

Israel

Edited software product documentation.Created on-line help systems for software products.

Master'S Degree, Cinema Studies

Emphasis on major studio industrial history and production methods, especially Warner Bros.

Bachelor'S Degree, Film/Cinema/Video Studies

Major: Film Studies