Michael T.
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Michael T. Email & Phone Number

IT Customer Relationship Manager | Technical Infrastructure Delivery Manager at Seeking new opportunities
Location: San Francisco Bay Area, United States 7 work roles 1 school
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Seeking new opportunities
Role
IT Customer Relationship Manager | Technical Infrastructure Delivery Manager
Location
San Francisco Bay Area, United States

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Michael T. is listed as IT Customer Relationship Manager | Technical Infrastructure Delivery Manager at Seeking new opportunities, based in San Francisco Bay Area, United States. AeroLeads shows a matched LinkedIn profile for Michael T..

Michael T. previously worked as Project Manager/Scrum Master/Technical Infrastructure Delivery Manager at Gap Inc. (Consultant With Synergy Services Corp. & Prounlimited Global Solutions, Inc.) and Program Manager/Technical Infrastructure Delivery Manager at Gap Inc.. Michael T. holds Bachelor Of Science, Computer Information Systems from California State Polytechnic University-Pomona.

Profile bio

About Michael T.

• IT Professional with 15+ years of progressive IT/Consulting experience implementing large-scale enterprise-wide solutions.• 6+ years of Technical Infrastructure Delivery Management experience encompassing: environment builds, environment management, infrastructure upgrades, operational readiness testing, and system implementation.• 2 years of Project Management/Scrum Master experience, including budgeting, forecasting, funding requests, and resource/vendor management responsibilities.• 2 years of Configuration Management experience, including the Capability Maturity Model (CMM) certification responsibilities. • Extensive consulting experience encompassing all phases of the Software Development Life Cycle (SDLC), with practical knowledge of both Agile & Waterfall project management methodologies and Certified ScrumMaster (CSM).Core Skills:- Effective Team Building- Cross-Functional Leadership- Project Delivery Leadership- Business Process Improvements- End User Support Management- Resource/Vendor Management- New Technology Implementation - Infrastructure Delivery - Problem Resolutions- Adaptable and Self-Motivated- SDLC (Waterfall and Agile)

Current workplace

Michael T.'s current company

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Seeking new opportunities
Seeking New Opportunities
IT Customer Relationship Manager | Technical Infrastructure Delivery Manager
California, United States
7 roles

Michael T. work experience

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It Customer Relationship Manager | Technical Infrastructure Delivery Manager

Seeking New Opportunities

California, United States

It Customer Relationship Manager | Technical Infrastructure Delivery Manager

Seeking New Opportunities

San Francisco Bay Area

Project Manager/Scrum Master/Technical Infrastructure Delivery Manager

Project Manager responsible for timely delivery of the Tools Modernization, Mainframe Re-hosting Proof of Concept, and Enterprise Integration Services Currency projects. * Coach Tools Modernization Agile team responsible for developing the foundational support infrastructure for Gap’s new Chandler Data Center utilizing the Chef Configuration Management tool.* Manage Enterprise Integration Services project team responsible for upgrading three tier-1 Middleware applications to the latest supported versions.* Partner with Business and IT Stakeholders to influence strategy and technology solutions and effectively manage project scope.* Create and document risk management and mitigation strategies for multiple projects.* Leverage strong relationships among global cross-functional teams to help quickly resolve complex project issues.Technical Infrastructure Delivery Manager responsible for supporting the Perpetual & Financial Inventory (PFI) application upgrade and the full Mainframe Re-hosting projects.* Manage build-out of the PFI Production and Disaster Recovery (DR) environments ensuring both environments met production standards and delivery deadlines.* Lead application and infrastructure teams in an exercise to identify, create, and validate all application IDs and system privileges for the new Open System Mainframe environments.* Collaborate with various infrastructure teams to update the Firewall and User/Application ID provisioning processes.

Apr 2011 - Jun 2014

Program Manager/Technical Infrastructure Delivery Manager

Managed the $8 million IT Currency program consisting of upgrades to various infrastructure components and applications throughout North America, Europe & Asia.* Define and document project scope, goals, success criteria, requirements, and deliverables that support business needs in collaboration with business and IT stakeholders.* Identify key business resources, schedules, and funding for the implementation of the projects under the program.Functioned as the single conduit for Infrastructure Services in support of multiple complex initiatives as the Gap Technical Infrastructure Delivery Manager. Responsible for coordinating between Gap and IBM global infrastructure teams to ensure that all infrastructure resource delivery is aligned with the overall objectives and delivery schedules of the initiatives.* Lead infrastructure requirements identification and service delivery for key strategic initiatives to support business development and projects affecting North America, Europe & Asia. * Develop and refine infrastructure requirements with project teams, ensuring the most efficient, cost-effective, and sustainable delivery of infrastructure services.* Define and administer infrastructure budget for projects, ensuring service providers & internal resources deliver requisite services on time and on budget.* Collaborate with the infrastructure management team to continuously improve the IBM service request process by periodically identifying and updating IBM’s Service Catalog with additional services.

Oct 2009 - Jul 2010

Technical Infrastructure Delivery Manager

Ibm (Consultant With Cdi Corp. At Gap Inc.)

Represented IBM as Gap’s main contact for all IBM global infrastructure teams for the Strategic Inventory Initiative (SII) program. Responsible for the delivery, implementation, and maintenance of all infrastructure components and environments for the program.* Develop partnerships with teams across various reporting structures by fostering and improving the collaboration across application and infrastructure teams.* Leverage facilitation skills with various partners across organizational and geographical boundaries to provide exceptional service to the SII program.* Coordinate with Gap project and IBM global infrastructure teams to resolve critical infrastructure issues/defects that may impact the program’s release timelines.

Feb 2007 - Sep 2009

Technical Environment Manager

Supported the implementation of the Perpetual & Financial Inventory (PFI) system using the Retek Merchandise Systems (RMS) Inventory application.* Manage all PFI environments and technical defects discovered during development, all phases of testing, data conversion, environment shake out, and production implementation.* Coordinate with cross-functional teams to implement technical defect/issue fixes and configuration changes to all PFI environments.

Jun 2004 - Oct 2005

Information Technology Consultant

Supported various state and federal agencies in the implementation of AMS’s Momentum/Mainframe financial applications and Child Support Enforcement Tracking System. CLIENT: U.S. Department of State (DoS), Washington D.C. Bureau of Alcohol, Tobacco, and Firearms (ATF), Washington D.C.Technical Team Lead - Momentum Financial ApplicationCLIENT: Internal Revenue Service (IRS), Washington D.C.Software Configuration Manager - Mainframe Financial Management SystemCLIENT: New Mexico Child, Youth and Family Services Department (CYFSD), Santa Fe, NM Alaska Child Support Enforcement Division (CSED), Anchorage, AKProgrammer/Analyst - Child Support Enforcement Tracking System

Jan 1995 - Oct 2001
1 education record

Michael T. education

FAQ

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What company does Michael T. work for?

Michael T. works for Seeking new opportunities.

What is Michael T.'s role at Seeking new opportunities?

Michael T. is listed as IT Customer Relationship Manager | Technical Infrastructure Delivery Manager at Seeking new opportunities.

Where is Michael T. based?

Michael T. is based in San Francisco Bay Area, United States while working with Seeking new opportunities.

What companies has Michael T. worked for?

Michael T. has worked for Seeking New Opportunities, Gap Inc. (Consultant With Synergy Services Corp. & Prounlimited Global Solutions, Inc.), Gap Inc., Ibm (Consultant With Cdi Corp. At Gap Inc.), and Gap Inc. (Consultant With Magley & Associates).

How can I contact Michael T.?

You can use AeroLeads to view verified contact signals for Michael T. at Seeking new opportunities, including work email, phone, and LinkedIn data when available.

What schools did Michael T. attend?

Michael T. holds Bachelor Of Science, Computer Information Systems from California State Polytechnic University-Pomona.

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