Michael Theodoridis Email & Phone Number

Oakville, Ontario, Canada

Toronto, Canada Area

Managing internal/external repair orders for five individual Super Luxury brands, supporting sales/service growth opportunities respectively, maintaining dealer/manufacturer processes, meeting and exceeding sales objectives, effectively resolving escalated client concerns, establishing loyal relationships.

Toronto, Canada Area

Performance management and coaching, achieving and exceeding customer satisfaction and sales targets, maintaining/developing effective processes, resolving customer complaint cases, devising marketing plans to support/increase sales, relationship building and promoting client loyalty through trust and reputation, providing strong interdepartmental support.

Oakville, Ontario

Managed all repair orders for services performed on client vehicles; identifying, recommending and supporting opportunities for methods to improve operations, established and maintained first-class relationships with clients that encouraged repeat business and exponential growth in a loyal client base, maintained and improved department efficiency.

North York, Ontario

Managed customer inquiries, provided quotes, drafted proposals, qualified all potential sales and delivered quality front-line customer service. Built and developed relationships with a national client contact base, working with Account Executives to achieve results that consistently exceeded targets.Recognized as a leader in customer satisfaction

Education record

Marketing Diploma

Education record

Education record