Mike Thigpen Email & Phone Number

Campbell, CA, US

Campbell, CA, US

ChargePoint has been committed to making it easy for drivers and businesses to go electric since 2007, with the largest electric vehicle (EV) charging network and most complete set of charging solutions available today. From workplaces to fleet, residential to retail, ChargePoint is creating a new fueling network to move all people and goods on.

Faribault, MN, US

• Managed all motorcoach sales activity in AR, CO, MS, OK and north TX.
• Owned all aspects of the sales cycle including prospecting, identifying new opportunities, delivering proposals, negotiating, and closing deals.
• Created and sustained long-term relationships with new and existing clients (C-level executives and business owners).
• Consistently exceeded annual sales goals.
• Managed key accounts to maintain customer satisfaction and loyalty with a 100% retention rate.

Mclean, VA, US

• Established then managed a dealer network within a 5-state territory.
• Expanded product distribution by adding 8 new dealers within region.
• Led initial and continuing sales training for dealers' personnel on product knowledge, negotiation tactics, service capabilities and proper channels for handling after sales support.
• Managed marketing campaigns increasing brand awareness and boosting lead generation resulting in increased sales.
• First point of contact for dealerships for all things related to our products including training, after sales support and resolving issues.
• Assigned to a development team to implement a new CRM system; converting from Salesforce to NetSuite.

Fort Worth, TX, US

• Trained dealer sales force on product knowledge through onsite training seminars and demos with VP of Sales.
• Managed customer care issues for a nationwide dealer network.
• Generated hundreds of leads by coordinating and representing the company at trade shows and conferences.
• Conducted over 30 demos with city governments and institutions across the nation where there was no dealer representation; contributing to a rolling sales pipeline in excess of $1.25M.
• One of two employees on the final transition team from old to new company ownership with duties including: transitioning of vendors, dealers, customers, accounting and software.

Fort Worth, TX, US

• Leveraged relationships with vendors to achieve an average of 18% cost reduction on high dollar custom fabricated parts cost and 19% reduction in cost on high dollar off the shelf components (OTS) with an overall parts.
• Collaborated with internal teams to ensure quality product, timely delivery, and best supplier pricing with total annual spending of $5M.
• Increased supply chain efficiency resulting in leaner manufacturing by developing process improvements in procurement, inventory control and shipping/receiving methods with the implementation of a purchase request.
• Developed and nurtured strong relationships with a global supplier database of nearly 100 vendors (created from scratch) to facilitate 500+ unique parts for the products we manufactured.
• Resolved all supplier related issues pertaining to invoice price discrepancies, potential delays and defective product.
• Reviewed all engineering change orders (ECO) impacts to orders

Denton, TX, US

• Managed 3 hourly employees in the implementation of an electronic admissions system at the university level for the College on Information (COI).
• Supported project manager with records management, retention, disposition and compliance for over 7,000 student records.
• Trained and supported COI departmental end users with one on one and group training sessions.