• Led the migration from NextGen to OCHIN Epic as an implementation core team member, improving functionality and enhancing the user experience across medical, dental, and optometry sites.• Oversee all aspects of the OCHIN Epic EHR system as CIO and lead EHR Support Analyst. Responsibilities include system build, configuration, enhancements, reporting, and user support, ensuring optimization and seamless operation for clinical staff.• Directed comprehensive management of FQHC reporting and data integrity, ensuring adherence to UDS, HCAI, NCQA, eCQM, ECDS, PCMH and other regulatory standards through meticulous data analysis and reporting strategies.• Advanced the organization's reporting capabilities by developing and maintaining robust SQL server environments, writing queries and stored procedures for NextGen and Epic Clarity databases, which facilitated insightful data-driven decisions.• Led the design and implementation of SSRS, SSIS and Power BI for automated report delivery, integrating Crystal Reports and third-party tools like i2i and Relevant to meet diverse reporting needs and improve operational efficiency and guide strategic planning.• Oversaw IT and EHR-related projects, including Telehealth, Epic/NextGen implementations/upgrades, CareMessage, Televox, Nuance Dragon, CoPilot and HL7 interfaces, managing from inception through to completion, ensuring seamless implementation and training, and bolstering system reliability and user satisfaction.• Manage a team of HIT professionals, fostering a culture of innovation and continuous improvement.• Documented policies/procedures and conducted risk analysis/security assessments for internal and HRSA related audits and HIPAA requirements, safeguarding patient information and ensuring organizational compliance.• Recommended and implemented IT solutions to meet the current and future needs of the organization, aligning technology initiatives with strategic objectives to drive growth and improve patient care.

• Co-led ambulatory EHR implementations across 200+ clinics, enhancing clinical workflows and patient care through Cerner Powerchart.• Provided comprehensive pre-go-live, go-live, and post-go-live support for all clinics, guiding them through the initial configuration, implementation, and adaptation of the EHR system to meet specific operational needs. This included hands-on assistance in building system configurations, conducting readiness assessments, delivering targeted training, and offering continuous support and optimization post-deployment to ensure smooth transitions and sustained system performance.• Designed and implemented Health Maintenance and Televox applications, achieving improved patient engagement and care standards.• Utilized Cerner tools and SQL for developing clinical reports, contributing to the organization's compliance with MU and CQM guidelines.

Project Manager for NextGen Electronic Health Record (EHR) implementations. Provide training for front and back office personnel as well as providers on EHR, chart abstraction, bi-directional lab interface, medications(eRx), workflow, templates & reports to ensure a successful EHR adoption. Manage the display and interpretation of data and reporting the data to a wide range of clinical and administrative leaders. Telehealth project coordinator for CRIHB sites participating in the diabetes education program with UC Davis. Provide expertise to all areas of the NextGen EHR implementation and assist in developing clinical guidelines, templates and informational tools for major outpatient disease management programs. Assist programs in analyzing individual and population data to identify trends, patterns, problems and process/care improvement opportunities.Install maintain and administer SQL 2005/2008 Server and Reporting Services for backend NextGen EPM and EMR data storage and reporting (Crystal & SSRS) for member clinics.

• Led ERP system implementation, streamlining business operations and improving data management for the state's largest client. • Collaborated with clients and lab/production staff to enhance the efficiency of image and document scanning, storage, and retrieval systems.

• Directed IT projects to automate business operations, enhancing efficiency in pricing, reporting, and clinical trial preparations. • Managed and oversaw the company's IT network infrastructure.