Spearheaded the project planning and requirements gathering phases for the development and selection of a CRM system, ensuring alignment with client's business goals, user needs, and budgetFacilitated SCRUM sprints to develop the CRM, managing the team, deliverables, and timeline

Facilitated comprehensive analysis of unit requirements and data needs through meetings with 11 different functional areas, identifying key challenges, opportunities, and early wins for data-informed decision makingDeveloped a data inventory with over 100+ different datasets utilizing Excel, Smartsheet, and PowerBI, improving data accessibility and managementProvided recommendations based on data analysis, contributing to the formulation of a robust data strategy and new projects for the University of Georgia

Relevant Coursework:MIST 4600 - Computer Programming in Business (Java)• Utilized IDEs proficiently for practical implementations• Design and interpret programs that use the three control structures of modern computer programming: Sequence, Selection, and Repetition.• Understand classes, objects, and methods and how they can be used to implement solutions to business problems.• Tested and debugged programs by addressing syntax and logical errorsMIST 4610 - Data Management and Analytics (SQL)• Developed valid data models for business systems• Developed data visualizations• Formulated advanced relational database queriesMIST 5750 - Business Process Management• Modeled, analyzed, and improved business processes using BPMN• Developed process models and executed operations using BPMS• Practiced process transformation methods such as Six Sigma and Lean• Familiarized with process mining tools such as Fluxicon DiscoMIST 5770 - Information Security Management• Gained in-depth knowledge of cybersecurity, governance, risk, and compliance• Analyzed real-world cases from industry leading firms to address organizational security challenges• Proposed and presented actionable security solutions to actual industry professionals with a clear impact statement, budgetary, and a strategic timeline for implementation• Developed a proactive security mindset and heightened security awareness through hands-onexperiencesMIST 5740s - Project Management• Grasped fundamental project management concepts and techniques• Identified and addressed challenges in client communication, team coordination, scope and delays• Exhibited proficiency in leading, managing, and controlling projects• Applied tools such as project binders, work breakdown structures, network diagrams, and cost metrics

• Provide exceptional customer service in a fast-paced, high-stress environment, ensuring a memorable dining experience

• Utilized tools such as Excel and Tableau to create insightful visualizations, enabling the identification of key sales trends• Ensured data integrity through the analysis of property transaction records, identifying and rectifying discrepancies to provide accurate and reliable insights for strategic decision-making.