Michael Babb Email & Phone Number

Tempe, Az

Provided feature development and automation testing for a variety of security and identity management products.• Contributed to development of Redistributable Security Token Service (RSTS) REST service product.- Implemented client side internationalization (i18n) of HTML pages using JavaScript, JQuery, and AJAX.- Designed and implemented custom classes to aid in adding performance counters and logging.- Created sample web application, sample REST service, sample web client using MVC, and sample desktop client using WinForms to demonstrate to customers the various ways product can be used.• Created sample applications for Authorization Policy Server (APS) Secure Token Service (STS) using ASP.NET to demonstrate product’s authentication process using WS-Federation and SAML 2.0• Created Visual Studio load tests comprised of web performance and unit tests to stress performance of Dell IDaaS IAI (Identity Analytics & Intelligence) REST service and Dell One Identity Manager Data Governance (D1IM DGE) products to ensure reliability.- Used performance counters to capture metrics, which were then saved to SQL Server database.- Created ASP.NET applications to extract and display data on graphs to show performance trends.• Implemented automated functional and regression tests for D1IM DGE.- Converted legacy PowerShell automated tests to C#.- Implemented new unit and coded UI automated tests in C# and run from MTM

Scottsdale, Az

Provided analysis, design, implementation, automated unit testing, and maintenance for Windows, web, and mobile versions of ACT!, a customer relationship management (CRM) application.• Developed feature that used Facebook, Twitter, and LinkedIn APIs to display updates of social media contacts in a single display using the MVVM pattern, C#, WPF, and XAML.• Led development team of feature that presented add-on services to which users could subscribe. Leveraged Amazon S3 server to host configuration information, thereby requiring no client side code modifications to update services. Created interface for third party service plugins to implement for service activation. Worked closely with third party partner, Swiftpage, to implement this new interface for their plugin. Initiated creation of tool that allowed non-technical personnel to perform configuration, thereby freeing engineering from further involvement.• Created context browser in UI to displays web pages specific to displayed contact info, which proved to be customers’ favorite new feature of 2010 release.• Maintained areas such as database conversion/synchronization, Outlook and Google integration, mail merge, e-mail, and feature that used RESTful protocol to exchange information with other Sage products.• Initiated, performed, and implemented redesign of user interface and framework to reduce code redundancy, add flexibility, and increase maintainable and modifiability.• Designed and implemented majority of the ACT! E-mail Client. Design was done in such a way so that it simultaneously integrated with the old ACT! codebase, implemented in C++, and the new codebase, implemented in C#. This effort enabled a new version of ACT! to be released; thus, maintaining a revenue stream while a total product rewrite was in progress.• Conducted hiring interviews.

Scottsdale, Az

• Led team to create Windows graphical user interface for CyberTest Communications System Analyzer. Brainstormed with project leader/team to create highly intuitive, innovative user interface concept unique to test equipment industry, which made testing communications equipment faster and easier. Concurrently collaborated with project electrical, mechanical, and industrial engineers. Created a library of general-purpose MFC classes that greatly reduced the cycle time required to develop new CyberTest options. Taught a course instructing new option development software engineers how to use this library. • Wrote a Software Development Plan that contributed to a division wide Software Engineering Institute (SEI) assessment rating of 3.• Conducted hiring interviews and performance reviews.• Mentored junior engineers.• Led effort to design and develop a C++ application known as Autocal to automate the optimization of cellular infrastructure equipment using the Motorola R-2600 Communications System Analyzer. This application reduced optimization times by 500% and increased of sales by more than $3M. Worked with customers to refine requirements and optimize performance to ensure customer needs were met.• Implemented C++ application that allowed customers to install software options into the R-2600, which relieved technicians from upgrading units by hand and resulted in cost savings and convenience for the customer.• Developed embedded software for R-2600's cellular subscriber test option, which expanded the applications for the R-2600 and increased sales