- Welcome all arriving guests in the Amanpulo Airport together with the Managers and/or Executive Assistant Manager and with the Front Office Manager.- Responsible for the smooth check-in and check-out process- Orient guests about the facilities offered on the island.- Facilitate rooming of guest by explaining room features to first-time Amanpulo guests.- Answer all guests’ inquires and aim to satisfy guest by providing accurate and useful information.- Coordinate with other… Show more - Welcome all arriving guests in the Amanpulo Airport together with the Managers and/or Executive Assistant Manager and with the Front Office Manager.- Responsible for the smooth check-in and check-out process- Orient guests about the facilities offered on the island.- Facilitate rooming of guest by explaining room features to first-time Amanpulo guests.- Answer all guests’ inquires and aim to satisfy guest by providing accurate and useful information.- Coordinate with other departments to ensure that all guest requests are met with efficiency.- Handle guest complaints by listening to guest, investigates the matters concerned, and works on the problem presented.- Assure that guests are given proper attention on complaint into a compliment.- Log all vital information about individual guests.- Prepare Registration Card, Guest Correspondence and Room Key ensuring that every detail is in order prior to guest arrival. - Handle guest check- out.- Ensure that the lobby is always neat and clean that office materials are in order.- Answer telephones and take messages Show less

Performs various Human Resources responsibilities for the concierge department including the preparation of work schedules to maximize the effectiveness of the department.Ensures the shift checklist is completed.Preparation of daily roster for operations.Prepares and distributes reports as requested by management to various departments.Notifies Manager and/or Security of all unusual events, circumstances, missing items, or alleged thefts. Responds to emergency situations as… Show more Performs various Human Resources responsibilities for the concierge department including the preparation of work schedules to maximize the effectiveness of the department.Ensures the shift checklist is completed.Preparation of daily roster for operations.Prepares and distributes reports as requested by management to various departments.Notifies Manager and/or Security of all unusual events, circumstances, missing items, or alleged thefts. Responds to emergency situations as necessary and as directed.Performs other job related duties as assigned. Show less

Established good guest – employee relationship through excellent customer serviceMake dining and other reservations for patrons, and inform guests regarding notable events in the Metro.Provide information about local features such as shopping, dining, nightlife, and recreational destinations.Receive, store, and deliver luggage and mail.Perform office duties on a temporary basis when needed.

- Conducting the Bell service activities such as luggage service upon guest's arrival and departure, luggage storage, message service fax delivery, parcel and mail hand-over, information service and other related tasks.- Opening the door of the car for the guest in a professional manner at the main entrance of the hotel and assisting to unload the luggage if any.- Extend warm welcome and appreciation to every guest / patron.- Rooming the guest in a professional way, which includes… Show more - Conducting the Bell service activities such as luggage service upon guest's arrival and departure, luggage storage, message service fax delivery, parcel and mail hand-over, information service and other related tasks.- Opening the door of the car for the guest in a professional manner at the main entrance of the hotel and assisting to unload the luggage if any.- Extend warm welcome and appreciation to every guest / patron.- Rooming the guest in a professional way, which includes addressing the guest by name, holding the lift for guest and extending hotel introduction to guest, etc.. Show less

- Anticipates customer and store needs by constantly evaluating environment and customers for cues.- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Maintains a clean and organized workspace so that partners can locate resources and product as needed.- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all… Show more - Anticipates customer and store needs by constantly evaluating environment and customers for cues.- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Maintains a clean and organized workspace so that partners can locate resources and product as needed.- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Show less