Michael Veto Email & Phone Number

North Aurora, IL

• Sales leader in retail new and used. Maximized sales process while retaining the highest level of satisfaction.
• Retained one of the highest level CSI scores consecutively month over month.
• Rapid customer retention and referrals.
• Expanding knowledge base of vehicles features, benefits and programs that benefit the consumer.

Elgin, IL

• Sales leader in retail new and used. Maximized sales process while retaining the highest level of satisfaction.
• Retained one of the highest level CSI scores consecutively month over month.
• Rapid customer retention and referrals.
• Expanding knowledge base of vehicles features, benefits and programs that benefit the consumer.

St. Charles, IL

Geneva, IL

• Developed strategic and cost effective upgrade solutions to small businesses which included baseline security and streamlined recovery solutions.
• Upgraded existing and purchased new servers/workstations with migration of user and data applications.
• Setup remote connections to ensure quick resolution for technical support related issues.

Naperville, IL

• Engaged with client on day to day processes and procedures to ensure high availability of business critical applications and servers.
• Troubleshot high visibility outages with various hardware/software vendors for immediate resolution.
• Inventoried and retired a multitude of various hardware platforms for life cycle solution.
• Consulted on various solutions and planning for a variety of projects which included a re-IP of the network and Windows integration with multi domains including exchange integration.

Contract

• Back filled the network manager position which included managing the network infrastructure and team members.
• Created and troubleshot VPN site to site tunnel configuration for various business applications.
• Documented and planned a network infrastructure upgrade from a routed network to Inter-VLAN routing configured with a Cisco 3560 switch.
• Monitored network environment using Solarwinds for critical outages.
• Created process documentation including monthly maintenance procedures for disaster recovery and security patches.
• Documented and migrated passwords and logon accounts for network infrastructure devices, servers and applications.

Telecommute - Contract

• Managed remote client with over 500 Microsoft Windows OS versions 2000 - 2008 servers including multiple forests and domains which encompassed all related server OS technologies and applications.
• Discovery, documentation and co-ordination of EMC support group to allow server OS upgrade and EMC SAN hardware which included identifying the local SAN storage LUNS attached to server.
• Migration from hosted HP environment to IBM for specific DFS implementation with scripts triggered using task scheduler to synch with specific application installs.
• Designed a solution by writing a script using robocopy to ensure all NTFS permissions were preserved which allowed backup and data migration for new EMC SAN hardware.
• Installed, configured and documented physical HP/IBM servers at IBM hosted data center which included rack mounting, physical cabling, network connectivity and ILO/lights out for remote administration.
• Consulted client with multiple solutions specific to projects for completion.

Saint Charles, IL

• Designed, architected and implemented automated back end services and appliances in relation to manufacturing, warehousing and all business divisions.
• Increased availability, redundancy and uptime on all infrastructure processes which encompassed an all operations approach.
• Implementation of VMWARE 3.x with multiple ESX servers and Virtual Center Management Server. P2V existing server infrastructure to ensure high availability and scalability with SAN storage.
• Designed and implemented VLANs, 802.1Q Trunking, EtherChannel, VTP, STP and inter-VLAN routing on Cisco Catalyst 4006, 3500 and 2900 series switches
• Designed and maintained Cisco router, switches, and wireless access points.
• Upgraded Cisco 4006 series switch to Supervisor IV module.

Chicago, IL

• Designed, maintained, and troubleshot a fully redundant MAN/WAN between remote offices and exchanges in Chicago, New York, London and proprietary electronic exchanges.
• Implemented and maintained PIX Firewall configurations which included various encryption methods and crypto map policies to various Chicago exchanges for the software development team.
• Provided 24 hour support for all network connectivity issues which included multiple remote sites using ATM, Ethernet, Frame-Relay, T1, Fiber over Ethernet, HSSI, ISDN and DS3 connection types.
• Access to CBOE, CBOT, CME interstitial for deployment of equipment, trouble shot local network, wireless exchange to handheld connections, and requests for new port activations.
• Upgraded and maintained multiple proprietary electronic exchange application servers/clients which included, Hyperfeed, Thomson One, Trading Technologies, GL Trade, Eurex US/EU, Redi, RTS, ARCA, and ISE Clicktrade.
• Troubleshot and installed proprietary trading applications, exchange API’s such as CME/Globex, eCBOT, CBOE and electronic server/client software.

Greater Chicago Area

• Administer and support a Windows NT 4.0 and Novell 4.11Enterprise network.
• Decommission of Cisco routers to an ATM (Nortel) switched environment.
• Perform LAN/WAN troubleshooting, connectivity and hardware support.
• Create, manage and maintain user accounts and network resources.
• Create, support and maintain network documentation and processes.
• Provide support for Level I & II Help Desk and Special Projects operations