Michael Gauthier Email & Phone Number

▪ Designed and implemented a scalable network infrastructure, significantly boosting organizational connectivity and performance.▪ Established a high-speed 10GbE internal network, enabling remote workers to seamlessly access powerful computing resources for data processing.▪ Deployed several Linux based servers for production data storage with robust backup solutions following the 3-2-1 rule, ensuring data integrity and security, while optimizing disaster recovery strategies.▪ Eliminated monthly cloud storage expenses by introducing in-house storage solutions, resulting in significant operational cost savings.▪ Deployed a client-accessible cloud platform, replicating AWS Yarkon functionalities without the associated costs by leveraging internal infrastructure.

Sudbury, Ontario, Canada

Led drone and handheld lidar mapping inspections nationwide, utilizing slam technology to produce detailed point clouds for the mining and construction sector.

Sudbury, Ontario, Canada

• Led comprehensive training plans for end-users, ensuring a smooth and effective adoption of autonomous aerial robot systems, while actively participating in on-site operations for successful deployments in diverse, GPS-denied environments. • Provided committed off-hours customer support, promptly addressing needs, collecting valuable feedback, and actively resolving technical issues to contribute to ongoing product improvements. • Collaborated closely with the marketing team to develop influential training materials that fostered user confidence in navigating the system effectively.

Sudbury, Ontario, Canada

Interface with end users to resolve complex problems concerning system function which have been escalated through a ticketing system. Coordinate and install systems and software to clients while meeting expected time frames and SLA's. Provide leadership and work guidance to less experiences personnel, as well as guidance or training to clients on systems and products to eliminate recurring errors.

Sudbury, Ontario

Deliver a desired customer service experience in deploying, maintaining and troubleshooting various computers, servers and all associated devices for different locations and mine sites.

Sudbury, Ontario, Canada

Sudbury, Ontario, Canada

Sales Associate and Technician in the Technology Department.

Sudbury, Ontario, Canada

General Laborer for various companies. These include Rona, The Moving Bros, B&M Metals at Vale, etc.

Sudbury, Ontario, Canada

Seasonal sales floor working various hours helping customers find what they came for. FutureShop merged to BestBuy, closed location.

Bachelor'S In Computer Science With A Specialization In Game Design, Computer Science

Diploma, Computer Technology/Computer Systems Technology