Michael Greco Email and Phone Number
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My mission is clear and my purpose is simple: “𝑪𝒉𝒂𝒏𝒈𝒆 𝒕𝒉𝒆 𝒘𝒐𝒓𝒍𝒅 𝒐𝒏𝒆 𝒑𝒆𝒓𝒔𝒐𝒏 𝒂𝒕 𝒂 𝒕𝒊𝒎𝒆.”As someone with the end-goal always in mind, I have always been passionate about educating others in numerous disciplines. Early on as a teacher, I realized students had so many more needs outside of the classroom toward their social growth, career opportunities, and ability to learn crucial life skills. This lit a fire to help learn more about areas of career development, program management, project management, and operations management.Here are some of the ways I have changed the world through these areas:✔️ I am a 𝒇𝒐𝒓𝒎𝒆𝒓 𝒔𝒊𝒙𝒕𝒉 𝒈𝒓𝒂𝒅𝒆 𝒈𝒆𝒐𝒈𝒓𝒂𝒑𝒉𝒚 𝒆𝒅𝒖𝒄𝒂𝒕𝒐𝒓 who entered the field of higher education to understand how the United States education system works on all levels.✔️ I am an 𝒂𝒘𝒂𝒓𝒅-𝒘𝒊𝒏𝒏𝒊𝒏𝒈 𝒑𝒓𝒆𝒔𝒆𝒏𝒕𝒆𝒓 having given multiple professional workshops and presentations for diverse audiences, one resulting in recognition as the 2020 𝐆𝐫𝐞𝐚𝐭 𝐋𝐚𝐤𝐞𝐬 𝐀𝐥𝐥 𝐒𝐭𝐚𝐫 𝐒𝐞𝐬𝐬𝐢𝐨𝐧 𝐀𝐰𝐚𝐫𝐝 𝐑𝐞𝐜𝐢𝐩𝐢𝐞𝐧𝐭 for the 𝘎𝘳𝘦𝘢𝘵 𝘓𝘢𝘬𝘦𝘴 𝘈𝘴𝘴𝘰𝘤𝘪𝘢𝘵𝘪𝘰𝘯 𝘰𝘧 𝘊𝘰𝘭𝘭𝘦𝘨𝘦 𝘢𝘯𝘥 𝘜𝘯𝘪𝘷𝘦𝘳𝘴𝘪𝘵𝘺 𝘏𝘰𝘶𝘴𝘪𝘯𝘨 𝘖𝘧𝘧𝘪𝘤𝘦𝘳𝘴 (𝘎𝘓𝘈𝘊𝘜𝘏𝘖).✔️ After obtaining my teaching degree, I earned my 𝐌𝐚𝐬𝐭𝐞𝐫 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 (𝐌𝐁𝐀) degree with a concentration in Management from Loyola University Chicago in August 2021. Since then, I have earned numerous certifications including 𝑪𝒆𝒓𝒕𝒊𝒇𝒊𝒆𝒅 𝑷𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝑹é𝒔𝒖𝒎é 𝑾𝒓𝒊𝒕𝒆𝒓 (𝑪𝑷𝑹𝑾), 𝑪𝒆𝒓𝒕𝒊𝒇𝒊𝒆𝒅 𝑫𝒊𝒈𝒊𝒕𝒂𝒍 𝑪𝒂𝒓𝒆𝒆𝒓 𝑺𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒔𝒕 (𝑪𝑫𝑪𝑺), 𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝑷𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 (𝑷𝑴𝑷), and an 𝑨𝒈𝒊𝒍𝒆 𝑪𝒆𝒓𝒕𝒊𝒇𝒊𝒆𝒅 𝑷𝒓𝒂𝒄𝒕𝒊𝒕𝒊𝒐𝒏𝒆𝒓 (𝑷𝑴𝑰-𝑨𝑪𝑷).✔️ I have directly supervised over 750 working professionals! Recently, I managed 100+ part time employees, 20 full-time hourly employees, and six full-time managers at once with a retention rate of 90% in a six month span showing my ability to manage large volumes of employees. ✔️ I own my own business, 𝑮𝒓𝒆𝒄𝒐 𝑪𝒂𝒓𝒆𝒆𝒓 𝑪𝒐𝒏𝒔𝒖𝒍𝒕𝒊𝒏𝒈 𝑳𝑳𝑪, offering résumé writing services, cover letter help, LinkedIn Optimization support, interview practice, and career counseling. I have scaled the business by 300% year-to-year between 2022 and 2023 resulting in quality support for clients globally!I look forward to connecting here on LinkedIn together, and talking about some of these passion areas! Feel free to share your story with me here, too!
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Portfolio And Program Delivery Senior ManagerCvs HealthWaterford Township, Mi, Us -
Team LeadVoyage Advisory Dec 2024 - PresentChicago, Illinois, UsCurrently in this role, I serve as a Team Lead to provide support for various employees at Voyage Advisory. In addition to my Project Manager, Consultant responsibilities, I provide management towards recruitment, onboarding, and any needs facing the team at Voyage Advisory in addition to 1:1s and relationship building with six employees of Voyage Advisory. -
Project Manager, ConsultantVoyage Advisory Oct 2023 - PresentChicago, Illinois, UsCurrently in this role, I serve as a Project Manager, Consultant to provide support for the Executive Strategic Facilitation team at the Department of Veteran Affairs. Currently working on a cross-functional and collaborative team of five professionals, I support functions with key strategies within the organization and beyond.Our team is responsible for overseeing the project logistics for the White-House announced Inter-Policy Council initiative focused around VSAFE. This IPC launched the VSAFE (Veteran, Service Member, and Families Fraud Evasion) centralized web site and call line to helping millions call or review areas to receive support for various forms of scam and fraud. -
Founder & Career ConsultantGreco Career Consulting Llc Aug 2021 - PresentAs a Certified Professional Résumé Writer, I have a unique background to write résumés, cover letters, and provide LinkedIn profile optimizations for many. I have helped with materials for numerous industries including education, trades professions, sales, start-ups, project management roles, instructional design, graphic design, and more. Materials include services for entry level professionals up to creating executive level documents. In addition to written services, I also include career coaching and interview preparation as possible packages for clients! While I am able to support various types of career supports for clients, I have unique specializations in the following fields: Government work, consulting, project management, education, sales, operations, and management.I created this self-employed opportunity after discovering my passion for writing and revising résumés and cover letters after becoming CPRW (Certified Professional Résumé Writer) certified, and after becoming a CDCS (Certified Digital Career Strategist), also known as a Certified LinkedIn Expert. These certifications involved various workshops encompassed by a three day long examination in which materials for a random profile had to be created from scratch. Since starting this venture, there have been hundreds of clients through word-of-mouth, Fiverr freelancing services, LinkedIn, through Google Business searches, and Upwork services with 95% of clients obtaining a role, or receiving the promotion and goals they were aiming for within a year. In addition, services have expanded to Interviewing and Career Coaching. Since starting, I have maintained a 5-star rating on Fiverr which demonstrates 100% satisfaction with services and products.For conflict-of-interest purposes, please note I do not provide paid services to candidates who apply for companies I currently work at, or colleagues I work with at a company to separate ventures from Greco Career Consulting and my other endeavors. -
Election JudgeCook County Government Feb 2023 - Feb 2024Chicago, Il, Us -
Lead Tutor ManagerPaper Jan 2023 - Nov 2023Montreal, Quebec, CaReporting directly to the Director of Tutor Management and to the Senior Director of Operations, I am part of Paper’s transformative management team within the Service & Operations Department as a Lead Tutor Manager responsible for Tutor Manager service quality and tutor service quality for a plethora of tutors. Since starting, I have been responsible for providing personalized management for a direct Tutor Management team of six full-time Tutor Managers, an indirect Tutor Manager community of 35 full-time professionals, 60+ part time-tutors (front-line, student-facing employees), and 15 full-time Tutors. Since April 2022, I have been one of four Tutor Managers to oversee the new integration of full-time tutors within our department while also enabling Tutor Managers to be the strongest managers possible through direct feedback, process optimization, and performance management. Lead Tutor Managers oversee Tutor Manager performance, departmental projects and key performance indicators, new Tutor Manager Onboarding, ongoing training, team engagement, quality support, and career advancement for Paper’s employees - all while overseeing my own population of high-quality Paper tutors. I was promoted to this role at a time in which the department experienced changes in reporting structure and platform operations with a goal of achieving 10 million academic activities during the 2022-2023 Fiscal Year. The company's operation has continued to expand services to over 3.5 million K-12 students with tutoring services across the United States and Canada with numbers continuing to increase. With these changes in mind, this role was created to ensure Tutor Managers had direct support, had leaders with an understanding of common bottlenecks in the role and department, and leaders with an ability to manage multiple projects and priorities to create change. -
Tutor ManagerPaper Dec 2021 - Jan 2023Montreal, Quebec, CaReporting to the Senior Director of Operations and Director of Tutor Management, I was part of Paper’s growing management team within the Service & Operations Department as a Tutor Manager responsible for tutor service quality and scheduling operations. When I started, I was responsible for providing personalized management for a team of 60+ tutors (front-line, student-facing employees). Since April 2022, I was one of four Tutor Managers to oversee the new integration of full-time tutors managing 15 full-time tutors. Tutor Managers oversee performance, training, support, and career advancement for Paper’s tutors, which involves collaborating with the service department’s operations and curriculum teams.I joined the company at a time in which rapid expansion is occurring as Paper's corporate operations expand from 80 employees to over 400 by April 2022. The company's operation has continued to expand services to over 3.5 million K-12 students with tutoring services across the United States and Canada with numbers continuing to increase.Successes in this role included the creation of the department's first Career Development/Professional Development workshops for tutors and Tutor Managers resulting in over 600 active participants and over 2,000 asynchronous participants, overseeing the starting implementation along with onboarding processes and management of 15 full-time humanities tutors, maintaining staff retention of 90% in the first three months managing a part-time tutoring staff, and maintaining retention of 93.3% of full-time tutors in the first six months of overseeing the first iteration of this team. After 13 months in this role, I was promoted to Lead Tutor Manager within the department. -
Manager Of Student Success, Student Advising DepartmentColorado Technical University Apr 2021 - Dec 2021Colorado Springs, Co, UsI was accountable for the supervision of twelve full-time Student Success Coaches in developing academic support skills for their 300+ student portfolio while also managing the daily operations of the Student Advising Department using Key Performance Indicators, Quality Assurance measures, and through leading daily strategies and data analysis. In this role, I reported directly to the Associate Director and Director of Student Success while working closely with the Vice President of Student Affairs. Other partnerships included working with Lead Faculty, Managers of Financial Aid, and the University Registrar to help address student concerns and escalations. I applied for this role six months after I started at Colorado Technical University in which this role had been vacant for ten months. I was promoted internally two weeks later and was placed to manage the team of coaches that trained me in my previous role, meaning my teammates became my direct reports. I also joined at a time in which students’ part of the Integrated Postsecondary Education Data System began to receive direct support from Managers rather than Student Success Coaches. Successes in this role included the ability to act as Interim Associate Director during my supervisor’s maternity leave for a three-month period, leading the team in returning the most students during a session in which students returning to classes increased by 7%, an average increase of 10% in Net Promoter Scores for direct supervisees, and training supervisees on customer service and precise advising skills leading to average call observation scores for direct supervisees being 90% or higher on average. -
Student Success Coach, Student Advising DepartmentColorado Technical University Sep 2020 - Apr 2021Colorado Springs, Co, UsI was responsible for developing a cohort of 375 students every 5.5 weeks to support and coach them through to move towards finishing their degree program. This role involved a strong focus on helping first generation, 24 year old and under, and re-entry students with their academics. A collaboration of action-planning, high communication, and SMART Goal setting helped student in being successful while serving in this role. I worked closely with four Managers and Associate Directors of Student Success, and worked with four Directors of Student Success to ensure students were supported in all of their experiences. I joined the organization in the middle of the COVID-19 pandemic as training for the role was fully adapting to a remote position. This was also a time in which enrollment numbers were increasing session by session, meaning more students needed advising support more than ever. Successes included Advising 65 students per day with life or academic circumstances to ensure online course attendance, and helping 30 students per session work to get back into a Satisfactory Academic Progress standing from being in an Academic Warning or Probation status. Person achievements in this role include having an average call observation score of 90% or higher each session, receiving an award for "Excellence In Conversations" (Highest Call Observation Score With A Student Call), being recognized for "Highest Live Contact" with outreaching to students, and being nominated three times as "MVP Coach of the Session." -
Assistant Resident DirectorLoyola University Chicago Jul 2018 - Sep 2020Chicago, Illinois, UsI oversaw the property management of three first year Residence Halls in which I supported over 1,500 students directly over a two year period with a supplies and programming budget of $47,000 per year, led two teams of Resident Assistants (over 30 total), and work closely to support over 4,500 students through physical and mental crisis's during their on-campus living experience through a 24/7 duty rotation. I worked closely with a Resident Director each year, with Assistant Directors in Residence Life, and the Director of Residence Life to ensure all students received adequate support. I also worked closely with the Vice President of Student Development while serving on the Division of Student Development Committee focused on division trainings, recognition, and staff improvement.I joined Loyola University Chicago through a period of transition in which my role was brand new to the department in a transition from a previous Graduate Assistantship (part-time) job status over to a full time status with more responsibilities, meaning there were many frequent management and logistical changes for responsibilities. Successes included the creation of a two year self-created assessment project focused on student leadership in the Residence Halls which resulted in a first-ever "Hall Council Curriculum," retaining 96% of student staff, and gaining an award for "Advisor of the Year" and "Hall Council of the Year" in 2020 hand-in-hand with my first year residents. -
Housing And Residence Life InternElmhurst University May 2020 - Jul 2020Elmhurst, Il, UsI worked with the Assistant Director of Residence Life to create an internship experience during the summertime of 2020 to help Elmhurst University with their Residential Programs. My role was to create a student involvement model focused on student organization leadership for Hall Councils and the Residence Hall Association to increase student involvement and organization structure for over 1,000 residential students. This internship involved focuses on Curriculum Development, Project Management, and Change Management operations to create intentional rationales. This role involved heavy partnership with the Assistant Director of Residence Life, and the Director of Residence Life. This internship was created during the COVID-19 Pandemic in anticipation of having students return to an on-campus living environment. The department wanted to provide newly structured systems to help create more buy-in and intention for programming and educational support within a student's living experience while attending Elmhurst University. Successes from this internship included the creation and revitalization of a Residence Hall Association constitution slightly over ten pages, creation of a programming structure for over 10 Residence Halls focused on a ranking and recognition system through consultation practices, and the facilitation for creating two summits held at the start and middle of the school year to increase feedback and leadership development for students by utilizing change management operations. -
Summer Housing Intern (Summer Acuho-I Internship)Valdosta State University May 2019 - Jul 2019Valdosta, Ga, UsIn this experienced, I worked with the Associate Director of Housing with facilities-related aspects in housing division and the conferences program, helping with the onboarding and off-boarding of Orientation populations, and assisted in the creation of training materials for Resident Assistant training. I worked directly with the Associate Director of Housing and two Assistant Directors in this experience. I joined this internship experience through a rigorous application process with the Association of College and University Housing Officers International (ACUHO-I) internship process. This involves over 300 schools posting over 1,000 internships in various regions across the world for experiences for undergraduate and graduate students in housing-related opportunities. This was the second ACUHO-I internship I applied for and wanted to work at Valdosta State University due to the region, population of students, and the opportunity to focus on training and development of Resident Assistants. Successes from this role included the creation of a fifty page training manual with procedures, resources for Resident Assistants, and worksheets for them to complete to develop competencies further in line with the Georgia College System. -
Conference Hall DirectorCentral Michigan University Mar 2017 - Jul 2018Mt. Pleasant, Michigan, UsIn my role, I took on the responsibility of directly supervising 17 Residence Halls during the summer, overseeing 9 camps and conferences. Additionally, I served as a Hall Director, providing guidance and support to over 800 participants from Special Olympics Michigan while overseeing the operations of three residents halls. I successfully managed front desk operations for two areas of the campus, including overseeing desk employees, ensuring 24-hour customer service, and managing cash drawers. To enhance the efficiency of camps and conferences operations, I implemented the use of KX Reservation Systems. This allowed me to create housing rosters, store participant information, and subsequently trained other employees to effectively utilize the system. Furthermore, I coordinated staff meetings for groups of 10-12 people during camps and conferences, which often involved Youth Counselor staff responsible for supervising residents. Lastly, I played a vital role in organizing room preparation before and after each camp or conference, ensuring that rooms were not damaged, were thoroughly cleaned, and adequately prepared for subsequent events. -
Student Manager For Bovee University CenterCentral Michigan University Nov 2014 - May 2018Mt. Pleasant, Michigan, UsIn my role, I diligently monitored the building, ensuring the safety and security of CMU students and guests, particularly in emergency situations. I excelled in providing exceptional customer service during events, going the extra mile to help visitors get acclimated to the campus and its facilities. With a strong understanding of programming systems like KX and KX Residential, I efficiently assisted guests in locating meeting rooms on campus. Additionally, I successfully managed a desk staff consisting of eight employees, ensuring that they consistently delivered top-notch customer service to guests. Furthermore, I took charge of organizing and managing over one hundred events, including weddings, parties, and banquets. This encompassed overseeing equipment, bars, and staff members to create memorable experiences and lasting memories for all attendees. -
Campus Ambassador Touring Program ManagerCentral Michigan University Apr 2015 - Dec 2017Mt. Pleasant, Michigan, UsIn my role, I spearheaded the coordination of change management for tour operations, overseeing a team of 75 volunteer tour guides. I implemented monthly training sessions that followed an instructional design curriculum, ensuring tour guides were equipped with the necessary knowledge and skills. Additionally, I facilitated touring etiquette practice sessions to further enhance the quality of campus tours. Moreover, I took the initiative to propose and project manage the implementation of the scheduling system "When To Work" for 100 workers and volunteers. This system streamlined scheduling processes, optimizing efficiency and organization within the team. As a result of my efforts, I successfully achieved an impressive 15% decrease in annual spending through careful analytics and cost-saving measures. Furthermore, I implemented strategies that led to a remarkable 20% increase in volunteer applications, attracting a higher number of individuals eager to contribute to our team. -
Undergraduate Teaching AssistantCentral Michigan University Jan 2017 - May 2017Mt. Pleasant, Michigan, UsDuring my undergraduate experience, I was the first person to sign for the "Leadership in Student Affairs" minor at Central Michigan University. I was asked to become a undergraduate teaching assistant for the entry course called "Leading Diverse Groups," which focused on educating on the various departments and areas professionals can work in within the field of Higher Education. As an undergraduate teaching assistant, I led a class of over 10 students with the teaching of various weekly assignments, the grading of weekly assignments, and capstone support for a creation of a website/portfolio discussing the student's higher education leadership experiences. This role paired well with my higher education experiences and teaching experiences as I was also in the final stages of coursework before student teaching, which helped towards training in this area. -
Resident AssistantCentral Michigan University Aug 2014 - May 2017Mt. Pleasant, Michigan, UsIn my role, I demonstrated strong leadership and dedication by planning and executing a variety of engaging programs for over 400 residents within Robinson & Barnes halls. These programs fostered a sense of community and provided valuable opportunities for personal and academic growth. Furthermore, I provided essential paraprofessional advising to 40 undergraduate students each semester, offering guidance and support to those facing academic challenges. I actively addressed and resolved sensitive issues related to diversity, racism, alcohol and drug abuse, academic performance, and social acceptance, ensuring the safety and well-being of all students while promoting a focused environment for education. Working with a diverse staff of 16 individuals, I effectively managed group dynamics, considering different working styles, love languages, and standards. I diligently completed administrative tasks, including incident reports, 20 duty nights per semester, and creating informative bulletin boards. Additionally, I played a significant role in the selection process for new Resident Assistants, actively participating in applicant interviews alongside the Residence Hall Director. Moreover, I specialized in training initiatives, collaborating with 100 other staff members in Safe Zone training, emergency procedures, and campus resources. This comprehensive training enabled me to develop a deeper understanding of students with diverse backgrounds and needs, fostering an inclusive and supportive residential environment. -
Academic Orientation MentorCentral Michigan University Feb 2015 - Aug 2015Mt. Pleasant, Michigan, UsIn my role, I played a vital part in acclimating a significant number of students and their family members to the campus of Central Michigan University. Through an intensive one-day orientation program, I provided comprehensive support to approximately 80 students and family members each day, equipping them with the necessary information and resources to navigate their first year successfully. I went above and beyond to answer questions and address concerns of family members, ensuring a smooth and seamless transition into college life for both students and their loved ones. Additionally, I facilitated guided tours, taking family members on an informative journey throughout the campus, familiarizing them with the various facilities and resources available to their students. -
Information Desk StaffCentral Michigan University Oct 2013 - Nov 2014Mt. Pleasant, Michigan, UsIn my role, I took pride in guiding students to various meetings and events across the campus, playing a crucial part in helping them become more familiar and acclimated to their surroundings. Additionally, I provided valuable assistance to customers in the University Center, ensuring that they had access to the necessary technological resources for their academic success. With expertise in systems such as KX Reservation Scheduling Systems and When To Work Scheduling Systems, I efficiently managed over 100 event room bookings for the Bovee University Center. Through my diligent efforts, I contributed to the smooth coordination and execution of a wide range of events, creating a positive and conducive environment for students and visitors alike. -
Sixth Grade Geography Student TeacherMount Pleasant Public Schools Jan 2018 - May 2018Mount Pleasant, Michigan, UsIn my role, I demonstrated expertise in designing and implementing daily unit plans tailored to the grade level and aligned with district curricular expectations. I relied on evidence-based data to continually reflect on and improve instructional practices, ensuring that students received high-quality education. Collaborating closely with sixth-grade level teams, I actively participated in developing effective strategies to support students from diverse cultural and socioeconomic backgrounds, empowering them to achieve exceptional success both inside and outside the classroom. Moreover, I took on the responsibility of mentoring and educating over 135 students at the sixth-grade level, focusing specifically on the subject of Geography at Mount Pleasant Middle School. Through my dedication and guidance, I fostered a positive and inclusive learning environment, helping students thrive academically and personally. -
BaristaStarbucks Apr 2013 - May 2018Seattle, Wa, UsIn my role, I consistently delivered exceptional service by preparing beverages and food items to fulfill customer orders, ensuring their satisfaction and enjoyment. I prioritized customer interactions, striving to create meaningful experiences and establish lasting relationships with regular patrons. Additionally, I demonstrated strong leadership skills by managing a team of baristas, providing guidance, training, and assistance as needed. I also played a crucial role in creating schedules to optimize staffing and ensure the smooth and successful operation of the store. Throughout my journey, I had the opportunity to work in multiple locations, starting in Rochester Hills, Michigan, and concluding in Mount Pleasant, Michigan. This diverse experience allowed me to adapt to different environments and contribute to the success of each establishment. -
Summer Conference Coordinator & Site Manager (Summer Acuho-I Internship)University Of Chicago May 2016 - Aug 2016Chicago, Il, UsIn my role, I assumed the responsibility of coordinating overnight accommodations and dining services for educational conferences at the University of Chicago, which averaged 40-60 conferences with approximately 1500-2500 guests, amounting to a $2.1 million operation. As part of the team, I played a key role in overseeing 7 Conference Interns and managing a wide range of summer conferences. I provided valuable support to the Summer Conference Manager by serving as an on-site resource for the interns, particularly during emergencies or after-hour issues. Additionally, I took charge of coordinating and attending three weekly facilities meetings, ensuring smooth operations by managing housing arrangements, work orders, and facilities preparations for the summer. I further facilitated arrivals and departures for conferences by preparing welcome packages, creating room assignments using StarRez, coordinating community room reservations, conducting orientation sessions, and closely tracking deadlines. With my attention to detail and organizational skills, I contributed to the successful execution of these conferences, providing a seamless and enjoyable experience for all attendees. -
Teaching AssistantRochester Community Schools Jan 2013 - May 2013Rochester, Mi, UsIn my role, I had the privilege of assisting educators in the instruction of over sixty students across diverse subjects such as English, Theatre, and American History. This experience allowed me to gain valuable insights into the daily life of an educator. I actively participated in preparing lesson plans, supporting classroom management, and fulfilling various other responsibilities to contribute to a positive educational environment. Through these experiences, I developed a deeper understanding of effective teaching strategies and the importance of fostering student engagement and success. Overall, my time spent assisting educators provided me with invaluable hands-on experience and solidified my passion for education. -
Courtesy Clerk/CashierKroger Mar 2011 - Apr 2013Cincinnati, Ohio, UsIn my role, I consistently prioritized promoting a satisfying customer experience by engaging in various tasks. This included efficiently bagging groceries, assisting customers in locating goods within the store, and ensuring cleanliness in public areas. Furthermore, I demonstrated my flexibility and willingness to take on additional responsibilities by filling in as a cashier when needed, showcasing my leadership skills and reliability. Going beyond the basic duties, I actively fostered regular customer relationships through positive interactions and personalized assistance, striving to create a memorable experience that would encourage customers to return on a regular basis. By focusing on exceptional customer service and going above and beyond, I contributed to overall customer satisfaction and helped establish a loyal customer base for the store.
Michael Greco Skills
Michael Greco Education Details
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Loyola University ChicagoManagement -
Central Michigan UniversityMinors In History & Leadership In Student Affairs -
Rochester Adams High SchoolGeneral Educaton
Frequently Asked Questions about Michael Greco
What company does Michael Greco work for?
Michael Greco works for Cvs Health
What is Michael Greco's role at the current company?
Michael Greco's current role is Portfolio and Program Delivery Senior Manager.
What is Michael Greco's email address?
Michael Greco's email address is mg****@****luc.edu
What is Michael Greco's direct phone number?
Michael Greco's direct phone number is (989) 774*****
What schools did Michael Greco attend?
Michael Greco attended Loyola University Chicago, Central Michigan University, Rochester Adams High School.
What are some of Michael Greco's interests?
Michael Greco has interest in Poems, Writing Novels, Health, Children, Budget Money, Education, Environment, Music, Human Rights, Civil Rights And Social Action.
What skills is Michael Greco known for?
Michael Greco has skills like Public Speaking, Microsoft Office, Customer Service, Leadership, Team Building, Powerpoint, Educational Leadership, Team Spirit, Diversity And Inclusion, Event Planning, Problem Solving, Student Affairs.
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