Michael Villanueva

Michael Villanueva Email and Phone Number

Chief Operating Officer @ Harrow & Co.
Sydney, NSW, AU
Michael Villanueva's Location
Sydney, New South Wales, Australia, Australia
Michael Villanueva's Contact Details

Michael Villanueva work email

Michael Villanueva personal email

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Michael Villanueva phone numbers

About Michael Villanueva

An Executive of over twenty five years international experience in the outsourced industry, including project management and leading teams across different regions across BPO/ITeS/ICT/TPO/KPO and professional/shared services. Performance driven professional with proven ability in: leading teams across cultures supporting up to 30,000 FTEs, major projects particularly general management, strategic thinking, resource management, full P&L responsibility, business-to-business (B2B), strong leadership, business acumen and management competencies, highly successful in building relationships, solid experience in cost reduction, process reengineering and straight-through processing, driving organizational development and change, innovation, exceptional customer relationship skills. A high achiever with a track record that demonstrates an ability to deliver results.

Michael Villanueva's Current Company Details
Harrow & Co.

Harrow & Co.

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Chief Operating Officer
Sydney, NSW, AU
Website:
harrowandco.com
Employees:
4
Michael Villanueva Work Experience Details
  • Harrow & Co.
    Chief Operating Officer
    Harrow & Co.
    Sydney, Nsw, Au
    View
  • Freedom Taxation & Freedom Legacy Planning
    Chief Executive Officer
    Freedom Taxation & Freedom Legacy Planning
    Sydney, Nsw, Au
  • Concentrix
    Associate Director
    Concentrix Sep 2018 - Aug 2021
    Sydney, Australia
    View
  • Telus International
    Senior Director Of Operations (Vice President)
    Telus International Dec 2016 - Aug 2018
    Philippines
    View
  • Blue Ocean Bpo
    Chief Operations Officer
    Blue Ocean Bpo Aug 2015 - Dec 2016
  • Stellar
    Vice President - Operations
    Stellar Nov 2014 - Jul 2015
    Manila, Philippines
    View
  • Accenture
    Managing Director
    Accenture Sep 2013 - Sep 2014
    Manila, Philippines
    View
  • Ibm Global Services
    Vice President - Operations/Competency Leader
    Ibm Global Services Dec 2010 - Sep 2013
    View
  • Startek
    Managing Director - Shared Services Operations
    Startek Oct 2009 - Sep 2010
    View
  • Hsbc
    Vice President - Learning & Development And Quality (Manila Gsc & East Asia)
    Hsbc Feb 2007 - Mar 2009
    View
  • Ttec
    Director - Learning Performance & Quality
    Ttec Jul 2006 - Feb 2007
    View
  • Ttec
    Senior Manager - Training & Quality
    Ttec Jan 2005 - May 2006
    View

Michael Villanueva Skills

Outsourcing Performance Management Strategy Crm Bpo Process Improvement Leadership Management Vendor Management Business Process Improvement Training Business Process Outsourcing Team Management Call Centers Recruiting Contact Centers Customer Relationship Management Organizational Development Project Management Operations Management Shared Services Start Ups Change Management New Business Development Forecasting Call Center Team Leadership Workforce Management Program Management Customer Experience Service Delivery Coaching Customer Satisfaction Six Sigma Business Analysis Business Development Employee Engagement

Michael Villanueva Education Details

Frequently Asked Questions about Michael Villanueva

What company does Michael Villanueva work for?

Michael Villanueva works for Harrow & Co.

What is Michael Villanueva's role at the current company?

Michael Villanueva's current role is Chief Operating Officer.

What is Michael Villanueva's email address?

Michael Villanueva's email address is mi****@****dia.com

What is Michael Villanueva's direct phone number?

Michael Villanueva's direct phone number is +633241*****

What schools did Michael Villanueva attend?

Michael Villanueva attended The University Of Salford.

What skills is Michael Villanueva known for?

Michael Villanueva has skills like Outsourcing, Performance Management, Strategy, Crm, Bpo, Process Improvement, Leadership, Management, Vendor Management, Business Process Improvement, Training, Business Process Outsourcing.

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