Michael Volkmann

Michael Volkmann Email and Phone Number

Manager Cloud and Environment Engineer @ Vodafone
Düsseldorf, NRW, DE
Michael Volkmann's Location
Düsseldorf, North Rhine-Westphalia, Germany, Germany
Michael Volkmann's Contact Details

Michael Volkmann personal email

n/a
About Michael Volkmann

Key aspects of activity: IT service Operation (ITIL), service transition, program and project management (PRINCE2), budget and stakeholder management, business and IT transformation, SLA/KPI and vendor management, distributed multi-national team management, business processes, change management, system integration, telecommunication

Michael Volkmann's Current Company Details
Vodafone

Vodafone

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Manager Cloud and Environment Engineer
Düsseldorf, NRW, DE
Website:
vodafone.com
Employees:
142416
Michael Volkmann Work Experience Details
  • Vodafone
    Manager Cloud And Environment Engineer
    Vodafone
    Düsseldorf, Nrw, De
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  • Vodafone
    Manager Cloud & Environment Engineer
    Vodafone Feb 2022 - Present
    Düsseldorf, North Rhine-Westphalia, Germany
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  • Vodafone
    Principal Programme Manager
    Vodafone Oct 2019 - Feb 2022
    Düsseldorf Area, Germany
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  • Vodafone
    Principal Account Manager
    Vodafone Jan 2018 - Sep 2019
    Düsseldorf Area, Germany
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  • Vodafone
    Principal Manager Service Level Framework & Processes
    Vodafone Jul 2016 - Dec 2017
    Düsseldorf Area, Germany
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  • Vodafone
    Principal Manager Service Level & Performance
    Vodafone Oct 2015 - Jun 2016
    Düsseldorf Area, Germany
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  • Vodafone
    Interim Principal Manager Enterprise Newvo Support & Operations
    Vodafone Jun 2014 - Sep 2015
    Düsseldorf Area, Germany
    Functional lead for 20 application manager, service owner and service managers.Responsible for delivery on time, SLA fulfilment and customer satisfaction.Engage all support partner (like software suppliers, system integrators, Vodafone internal suppliers and local markets) to deliver a cost effective and high quality service.Development and delivery of a key operations function and service management for globally provided Services.Ensure seamless integration of processes and services operated by IT services.Lead governance and implementation of streams together with the project and service managers
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  • Vodafone
    Service Transition / Project Manager
    Vodafone Jan 2012 - May 2014
    Düsseldorf Area, Germany
    Managing operational end-to-end service transition projects at Vodafone Global Applications for local markets, Group functions, partner networks and external customers.Example projects: Central SEPA Hub (centralized SEPA compliant direct debit processing), eBPA (electronic bill presentment and analytic)
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  • Capgemini
    Project Manager
    Capgemini Nov 2008 - Dec 2011
    Düsseldorf Area, Germany
    Service Transition Manager for a global telecommunication company.Management of operational end-to-end service transition projects.Carve-Out Transition Manager for a global telecomunnication supplierIT stream lead for carving out a factory producing base stations. The existing IT structure changed from itranet to a common collaborator structure while preserving business continuity.
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  • Vistream Gmbh
    Billing Manager
    Vistream Gmbh Sep 2006 - Oct 2008
    Dortmund Area, Germany
    vistream is the first company within the German telecommunications market to act as a real Mobile Virtual Network Enabler (MVNO/MVNE) and, thus, taking on the tasks of a mobile network operator for its customers. The company relies on its own GSM core network and servers to offer individual customer models. This also includes, besides tariff development and various billing modules, a wide range of value added services on the basis of SMS, MMS and speech solutions. Responsibilities: Overall responsibility for plan, build and run of the billing and customer care system, program management, change and configuration management, business process analysis and business transformation, requirement specification and scoping, interface and IT specification
  • Billing Components Ag
    Account Manager
    Billing Components Ag Jul 2002 - Aug 2006
    Munich Area, Germany
    Billing Components AG develops and sells a customer care, billing, rating and mediation system for international mobile network operators.Responsibilities: Organization, conduction and moderation of strategic meetings with different departments at customer side; proposal preparation, calculation and negotiation; program management, project management of extreme time critical projects with essential customer importance; distributed team management; change management; delivery management; standardize and transformation of customer requirements into new standard software releases; support of the whole internal software development process (plan, build, run, test, configuration, delivery); Training
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Michael Volkmann Skills

Telecommunications Business Process Integration Databases Business Analysis Gsm Testing Change Management Program Management Mobile Devices Strategy Software Project Management Project Management Vas Itil

Michael Volkmann Education Details

Frequently Asked Questions about Michael Volkmann

What company does Michael Volkmann work for?

Michael Volkmann works for Vodafone

What is Michael Volkmann's role at the current company?

Michael Volkmann's current role is Manager Cloud and Environment Engineer.

What is Michael Volkmann's email address?

Michael Volkmann's email address is michael-volkmann@gmx.de

What schools did Michael Volkmann attend?

Michael Volkmann attended Udacity, Rheinisch-Westfälische Technische Hochschule Aachen.

What skills is Michael Volkmann known for?

Michael Volkmann has skills like Telecommunications, Business Process, Integration, Databases, Business Analysis, Gsm, Testing, Change Management, Program Management, Mobile Devices, Strategy, Software Project Management.

Who are Michael Volkmann's colleagues?

Michael Volkmann's colleagues are Regal Wong, Coz Raider, Helton Costa, Mervenur Arslan, Partha Parida, Abdullah Ali, Ahmed Yasser.

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