Michael Wright Pmp Itil Ctfl Csm Email & Phone Number

Saratoga Springs, NY, US

Oak Brook, Illinois, US

• Responsible for leading the Windval team of Project and Program Delivery Advisors, providing executive oversight to Windval program engagements, and continuing to enhance Windval Project and Program Delivery.
• Deliver program and project management services in key client engagements
• Program Executive for Divestiture of Fortune 100 Organizations in the Energy Market
• Development of PMO methodologies, standards, and strategy for world-class client engagement.
• Develop internal process standards for delivering engagement progress
• Build and maintain strong client relationships

Schenectady, New York, US

• Leadership, coaching, and development of a Global PMO team.
• PMO creation and 5 year implementation Strategy.
• Management of the continuous improvement of project operations.
• Development, review and implementation IT Project Management methodologies, processes and procedures for the Global IT organization.
• Project and Program Management Strategy.
• System Design. Implementation and Administration of Global PPM Tool (Clarizen).

Clifton Park, NY, US

• Implementation of $13M network at building construction project (30 Hudson Yards) in New York City for Warner Media.
• Management of technology Systems Architects for implementation.
• Management of supply chain for $11M hardware.
• Planning and execution of product roadmaps for implementation plan.
• Portfolio management of all Client implementation and hardware orders and Union Negotiation.
• PMO Process creation.

Cohoes, New York, US

• Implementation of Financial Wellness Platform for Goldman Sachs
• Management of Technology Product Management and Software Development Team including Product and Project Management– 11 FTE
• Management oversight of consultant team of software developers - 26 FTE
• Planning and execution of Product Roadmaps for all client facing applications.
• Portfolio Management of Product Roadmap Projects, Enhancements and Defects,
• Software development management of high producing web development team.

Cohoes, New York, US

• Management of Technology Project Management Team including Business Analysis – 6 FTE
• Creation of a Technology PMO – Processes, Procedures and execution of Portfolio Projects.
• Portfolio Management of 50-60 Projects in pipeline.
• Program Management of 4 mission critical projects in Pipeline
• Implementation of Project Management firm wide to standardize the practice.

Mclean, Virginia, US

• Implementation of NY Health Exchange Call Centers. Integration to 6 Federal Systems, Building of 4 Locations, Implemenation of CRM system for 1100+ Call center representatives, Infrastructure, ERP and CRM Software.
• Management of Systems Analyst team – 6 FTE for creation of Systems Requirements, Systems Analysis, and COTS Software purchasing and implementation.
• Management of Information Technology / Service Desk Team– 21 FTE for Support and Maintenance of PCs, Network, Account Management, Incident Management and Technical Service Desk.
• Project Management of Systems Engineering Projects for all MAXIMUS NY Health Exchange Subprojects
• Project Management of 6 Subcontractor contracts for implementation of custom code, systems upgrades and COTS Implementation. (90 FTE)

Albany, New York, US

• Project Manager for the Enhanced Primary Care (EPC)Project (2011-2014). The goal is to revitalize the field of primary care and support practice centered on patients’ needs. One of first pre-exchange payment models to.
• Project Manager for HITECH Regulatory Security Projects. Implementation of Technical Operations Products and Procedures throughout the Enterprise to adhere to Regulations and Security Best practices. Project Program.
• Project Manager for Environment Integrity Phase I Process Improvement Project. Determining GAPs and Action Plans to fill GAPS in ITIL framework Governance, Policy and Procedures.
• Project Manager for Implementation of Provider Data into Salesforce.com System.
• PMO Process and Procedure creation team member.

Jersey City, NJ, US

• Manager of 2 groups Incident / Problem Management and Monitoring and Automation Group including Program Management of all Projects. Global PMO Model Creation.
• 11 FTEs and 7 Matrix Managed Incident Management Employees.
• ITIL Process and Procedure creation for PMO and Infrastructure Service Management.
• Responsibilities for both groups included: o Creating a Monitoring and Automation Group to monitor all CIs in the enterprise 24X7.o Program Management for the implementation of 11 Monitoring and Automation Products for.

Jersey City, NJ, US

• Full time management of 3 to 12 projects simultaneously.
• Highly regarded for the ability to bring resources together as a high performance team.
• Known to be able to take high-risk projects and bring them to completion on-time and on-budget.
• Project Manager for PC Replacement Project for all ISO PCs in 2007. Project scope included replacing 2126 PCs and Peripherals for all ISO Home Office and Subsidiaries. Project was completed three weeks ahead of.
• Project Manager for zVM Linux Infrastructure to support move from z/OS to zLInux of all WebSphere Applications.
• Project Manager for zVM Linux JAVA WAS Application Development Projects.

Jersey City, NJ, US

• Assisted Sales Force in Technology Training to better service the Sales Process.
• Presented all ISO Products to Technical Audiences for Sales Pitches for Insurance Companies and Agencies.
• Provided a single point of contact for all Technology needs for the Sales Division as well as Potential Customers.
• Technically pre-qualified Customers for ISO Products based upon Technology Requirements prior to Sales Representative visit.
• Provided Sales Customer Relations for Insurance Company Technology Representatives across the USA and International.
• First, Second and Third Level Support for all ISO Products for all Customers during conditional Sales Contracts, or by request, to ensure Implementation and completion of Sales Cycle.

• Maintained Predictive Dialing System with dBase Database.
• Call-Center Manager of 15 Employees.
• Network Support of Novell Netware Network
• PC Technician for Office

Tour Manager for Sony 550 artist - moe. Audio Engineer for Post-Production and Albums

København Ø, Hovedstaden, DK

• Lead Audio Engineer, PC Technician, and Video Technician for Video Division.
• PC Support for Saatchi / Bates World Wide Executive Branch and Board of Directors.
• Presentation Support for all of Bates World Wide.
• Video Conferencing Admin for Bates World Wide and Board of Directors –PictureTel
• Clients included M&M Mars, Miller Beer, Cinneburst.

• Assistant Audio Engineer for Clients such as Radio Shack, Wendys, Perdue, WNET, Cocoa-Cola, Miller Beer, and Beavis and Butthead Episodes.
• Audio Engineer for WNET production of “The Little Prince” translation in 5 languages.
• MAC certification for PC Support to support all PCs in 6 studios. 5 Pro-Tools Suites.

Communications, Philosophy Minor

Music Theory

Education record