Advantech IT Solutions, your trusted outsource partner for IT consulting, data protection, network support and maintenance. We deliver high-level tech support along with dependable, personalized service you can count on. Our specialties include:• Managed Service Provider• Server/Workstation Support• Backups and Disaster Recovery• Email/Server Migrations• Office 365• Dell Reseller• Microsoft Partner

• Managed all aspects of IT, including infrastructure and application support at the corporate headquarters and remote office.• Supported a Citrix farm environment, managd published applications, roaming profiles, updates, and user security.• Supported Mas200 accounting software, managed user security, updates, customizations, end user training.• Supported Sales Logix software, created sales and contacts processes, dynalink mappings, managed user security, customizations, updates, supply end user training. • Supported Microsoft SQL, Exchange, and Domain Controllers. Created OU’s and Group Policies. • Applied IT knowledge and recommendations at corporate manager meetings to ensure business runs more efficiently.• Created custom Crystal Reports for sales and accounting teams.• Managed daily backups and system redundancy to ensure system uptime.• Supported desktop users at multiple sites through phone supports and remote software.• Responsible for all IT projects, upgrades, managing the IT Budget, and implementations.

Managed an IT infrastructure at multiple offices and support an ASP hosted application with over 60 servers in a production environment.• Supported an ASP.NET application with a 99.999 up-time with 24 hours support. • Supported a Windows File Server Cluster and SQL Cluster environment. • Worked with the development team and implement releases on Web servers and SQL Server.• Created a disaster recovery plan and performed regular audits. • Managed daily backups and run inventory reports to ensure production uptime. • Supported desktop users at multiple offices through phone supports and remote software.• Responsible for all IT projects, upgrades, and implementations.

Provided IT expertise and support for small to medium sized businesses, ranging from 7- 300 employees. Primary responsibilities included design, procurement, implementation and support for IT solutions across diverse IT environments.• Designed and configured Windows 2000/2003 networks. • Installed and configured HP/Compaq Servers, Sonicwall Appliances including VPN and GMS, Citrix Servers, Microsoft Exchange, VERITAS Backup Exe, Windows 2000/2003 Domain Controllers, logon scripts, Windows NTFS security.• Proposed and executed IT solutions to maximize cost-efficiency and enhance performance.• Provided system backup and disaster recovery strategies. Leveraged software from Veritas, utilized a wide variety of tape storage hardware devices (Ultrium, DLT, AIT, DAT & Autoloaders). • Resolved various issues through phone support.• Performed site assessments at new clients and worked with sales team on development and implementation of network upgrades.

• Maintained and configured Windows 2000 network at three individual sites.• Supported desktop users, software installation, supported a VPN environment.• Trained personnel on the use of computer applications.• Improved system components and design for efficiency, redundancy, and cost effectiveness.• Responsible for maintaining daily backups and fault tolerance solutions.