It Manager
Laguna Hills, Ca
• Managed all aspects of IT, including infrastructure and application support at the corporate headquarters and remote office.• Supported a Citrix farm environment, managd published applications, roaming profiles, updates, and user security.• Supported Mas200 accounting software, managed user security, updates, customizations, end user training.• Supported Sales Logix software, created sales and contacts processes, dynalink mappings, managed user security, customizations, updates, supply end user training. • Supported Microsoft SQL, Exchange, and Domain Controllers. Created OU’s and Group Policies. • Applied IT knowledge and recommendations at corporate manager meetings to ensure business runs more efficiently.• Created custom Crystal Reports for sales and accounting teams.• Managed daily backups and system redundancy to ensure system uptime.• Supported desktop users at multiple sites through phone supports and remote software.• Responsible for all IT projects, upgrades, managing the IT Budget, and implementations.