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Michael W. Smith is listed as Experienced IT Professional | Problem Solver | Visionary | Servant Leader based in Louisville Metropolitan Area, United States, United States. AeroLeads shows a work email signal at yum.com and a matched LinkedIn profile for Michael W. Smith.
Michael W. Smith previously worked as Stay-at-Home Dad at Smith Household and Director Of Information Systems at Saling Wealth Advisors. Michael W. Smith holds Bachelor Of Science - Bs, Pursuant Of Bs, Communication And Media Studies from University Of Kentucky.
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AeroLeads found 1 current-domain work email signal for Michael W. Smith. Compare company email patterns before reaching out.
Innovative and goal-focused IT professional with a consistent record of leading, developing, implementing, and driving winning solutions in the Software Development Lifecycle, and beyond. Proven leader in technology integration and process improvement, always striving to capitalize on efficiency, and mitigate risk. Vast business acumen in the compliance, wealth management, card processing, POS, and QSR industries, possessing the ability to quickly identify development opportunities, and solutions, using business and technical knowledge. Documentation, training, and concise communications are key specialties, with an emphasis in developing and fostering high impact relationships.
Listed skills include Architecture, Construction Management, Real Estate, Site Selection, and 53 others.
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Temporarily stepped away from a successful career due to COVID-19 challenges to prioritize family. Despite thoroughly enjoying this time, I have experienced immense personal and professional growth, and I am eager and excited to return to the workplace and contribute to the greater good.
Louisville, Kentucky, United States
Managed all data, digital, technology, infrastructure, and cyber security programs for a new and rapidly growing wealth management firm, specializing in high-net-worth clientele. During my tenure, I helped the firm increase AUM from $160MM to $400MM by being resourceful, wearing multiple hats, and utilizing a startup mentality with an Agile framework.This.
Brought onboard to lead market share expansion projects of credit card processing services within the QSR industry, with a primary focus on the Yum! Brands and Wendy's accounts. Manage projects across cross-functional teams/companies to ensure software and business processes are fully compatible and integrated, and meet the needs of each business’.
Louisville, Kentucky Area
Led award-winning team that created a revolutionary kitchen management system in six months, and implemented with full functionality in 2,000+ stores within 18 months of charter. This proprietary system needed to replace an antiquated third-party system at a 40% price reduction, along with supporting 200+ routing schemes and ongoing, time-critical.
Louisville, Kentucky Area
Support and Development Liaison for an IT Support group of 50+ associates, representing several teams during all phases of the SDLC, from project planning sessions to national deployment to ongoing support. The main objective includes making sure the Support team is 100% prepared for all hardware and software installs, and national launches to 4,000+.
Louisville, Kentucky Area
IT Support point of contact for Learning Zone, Hiring Zone, and User Provisioning projects and issues. This included managing relationships with vendors and internal partners, participating in a variety of cross-functional projects, creating and streamlining support processes for our Help Desk, providing high-level and detail-oriented training, providing.
Dallas/Fort Worth Area
Represented the QA team as the primary point of contact for all POS projects. I held extensive business know-how and technological knowledge in all aspects of the POS and its numerous integration points, including credit cards, gift cards, remote ordering (Internet/Mobile ordering, Call Center), and PCI implications. I was also the SME and point person for.
Louisville, Kentucky Area
As second-level support, I demonstrated a higher-level knowledge of Pizza Hut POS and above-store systems via case escalations. I worked with outside departments, vendors, and franchisees to identify call reduction tactics, and enacted best practices to improve current processes within both the Help Desk and the department. I continued to develop in-depth.
Louisville, Kentucky Area
Provided first-level support to over 5,800 domestic Pizza Hut restaurants, including hardware, software, and operational issues. I became proficient in Unix, Linux, and Windows operating systems, as well as advanced call-taking software, with emphasis in precise documentation and attention to detail. I developed familiarity with restaurant operations and.
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Michael W. Smith is listed as Experienced IT Professional | Problem Solver | Visionary | Servant Leader.
AeroLeads has found 1 work email signal at @yum.com for Michael W. Smith.
Michael W. Smith is based in Louisville Metropolitan Area, United States, United States.
Michael W. Smith has worked for Smith Household, Saling Wealth Advisors, Abra Processing, Pizza Hut, and Yum! Brands.
You can use AeroLeads to view verified contact signals for Michael W. Smith, including work email, phone, and LinkedIn data when available.
Michael W. Smith holds Bachelor Of Science - Bs, Pursuant Of Bs, Communication And Media Studies from University Of Kentucky.
Michael W. Smith is listed with skills including Architecture, Construction Management, Real Estate, Site Selection, Corporate Real Estate, Real Estate Development, Lease Administration, and Land Acquisition.
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