Student Accessibility & Accommodation Services (SAAS)Academic Support & Access Partnerships (ASAP)

Arab American Heritage Month spotlights/programming/speaking gigs for:- Princeton University Mosaic @ Globe Life- URep Abroad- Madonna University (Arabic language series in LNAP)- University of St. Francis International Programs Office- Northeastern Illinois University International Programs & SAELL- Purdue University ELP SWANA celebration- The Queer Arabs podcast

● Collaborate in the development, implementation, evaluation, coordination, and supervision of program goals, objectives, and activities● Develop and present materials used for recruitment for college programs to faculty, staff, students, businesses, agencies, local schools and the community● Maintain ongoing communication with teaching partners, IBEST Student Services and coordination teams, and Workforce Development Specialists from Arizona@Work to ensure a supported and streamlined experience for students. Facilitate regular IBEST operational meetings● Research, compile, review data, and prepare related reports and correspondence● Respond to requests for information about IBEST programs from faculty, staff, businesses, agencies, and the community. Provide support for staff on processes and procedures● Assist in developing, assessing and analyzing program outcomes for the purpose of program improvement and enhanced student learning● Collaborate with PCC schedulers and campus leadership to lead course and room scheduling and event coordination● Perform other duties of a similar nature or level

● Supervise and train a team of 28 student employees● Manage policies, payroll, orientations, projects, marketing, recruitment, and event programming; co-manage the budget● Develop and execute an assessment plan to improve service quality and support overall strategy● Program manager of varying learning support services at Madonna● Diversity officer, in continuous collaboration with the Director of Diversity & Inclusion on various matters● Co-Chair of the Diversity, Equity, Inclusion & Justice (DEIJ) committee, creating a roadmap for MU regarding goals and actions in engagement and advocacy of BIPOC and LGBTQIA+ students, alumni, faculty and staff● Chair of academic committee to include various department leaders in increasing support for underserved students and instituting curricular/academic revisions regarding what constitutes academic norms, policies, and violations● Launch peer mentorship program alongside the Math & Science department with grant funding● Train and evaluate CPI staff and other MU stakeholders on: working with diverse populations; cultural humility; intercultural communication; and database and information system management● Internationalize the center via inclusive operations geared towards bilingual and immigrant students● Extract and analyze data to highlight engagement, retention, and surveying of students and staff● Integrate multiple, new modes of communication and system modifications within our current operation● Create TRIO content and complete case management for TRIO within federal reporting guidelines● Manage recertification process for all learning services and training● Work with Alumni, Registrar, Marketing, Admissions, Residence, I.T. Careers, Counseling, etc.

● Acting IPO Director and budget manager of both IPO & ELAP● Chair of international COVID/ICE task forces, chair of communications committee, sit on Anti-Racism workgroup, & int’l admissions● Hire, train, supervise IEP instructors & IPO staff● Collaborate with Admissions on SEVP compliance & international credential evaluation● Implement internationalized change management and train faculty/staff in intercultural communication & pedagogy● Provide consultation to Deans and Provost on international student retention, academic probation and dismissal policy, and inclusive changes● Act as DSO, create I-20s, manage F-1 orientation, enforce SEVIS, and comply with federal guidance● Program ELAP and arrange accreditation and short-term/summer programs● Advise international students on visas, academic performance, and language proficiency● Develop new policies in the international admissions policy manual and CEFR curricula for ELAP● Coordinate language proficiency, placement, and evaluation● Organize program completion, productivity tools, and study plans● Act as Social Director and CCRT for international students ● Promote Study Abroad events to students, parents, faculty, and agents● Steer education technology and professional development for IPO faculty and staff● Manage international student retention initiatives and generate annual reports● Recruit MENA students and partner with government and corporate sponsors● Partner with International Admissions in enrollment sustainability and diversity measures● Sit on University Council● Partner with Wellness & Health on insurance/immunization policies● Partner with Residence on housing and dining● Advise College of Education on TESOL curricula, practicum strategy plans● Work with Diversity and Student Life on issues of race, ethnicity, culture, religion, socioeconomics, gender and LGBTQIA+ for international and multicultural students

● Built entire curricula for the Intensive English Program SAELL, using CEFR assessment standards● Create professional development and train teaching assistants and graduate students● Monitor student growth and report feedback● Administer TOEFL exam, and manage student language-level placements● Develop and coordinate ESL writing entry and exit assessment feedback and course evaluations● Program ESL courses from inception, refine existing courses, and had major role in university program transition● Develop an intercultural course (World Affairs) that engages international and domestic students in cultural competence both here and abroad● Develop a reading curriculum that promotes peace-building efforts and conflict resolution via the use of graphic novels (Maus, Persepolis, etc.)● Teach ESL grammar, reading, writing, listening, and speaking to various language levels and ages at university

● Recruit international students via global college fairs, and network with student agencies and international schools● Planned, coordinated all recruitment trips and finances to Africa and the Middle East, prospecting 2,000+ students● Co-manage International Programs projects and operations, including invoices, student applications, conditional admissions, scholarship documentation, book and material sales, and marketing collateral● Manage and organize student orientation, onboarding process, student visas, and student databases● Act as social director, coordinating social media content, cultural workshops and university trips● Ongoing research in Marketing tools for university ESL and International Programs

● Managed Writing Lab workshops and trained Writing and TESOL tutors● Founded and led EFL training sessions for graduate assistants● Represented Learning Success Center on-campus, and responsible for LSC recreational duties● Served as specialist for all writing style and process inquiries● Worked with immigrant and ESL students with exceptional abilities

● Placement exam coordination and management of Language Lab curricula● ESL specialist and mentor for international students in the English Language Learning Center ● Teaching, coordination, and assessment of SAT language topics (Usage, Mechanics, Writing Style, and Essay Writing) to high school students in Thornton Fractional High School and Epic Academy● Co-manage professional development for Governors State University● Arabic translation, transcription, and outreach services for Syrian refugee families

● Professional diagnosis and research of ESL theory, assessment, and its practices● Coordinator of multiple “Career Development Day” TEFL job fairs● ESL Diversity Specialist, working with the Pedroso Center and other organizations● Executive Secretary of Language and Culture Interconnections● Tutored Writing and Linguistics to TESOL graduate students in Learning Success Center

● Mentored international students and facilitated language learning in the English Language Program● Tutored writing, grammar, reading, listening and speaking on and off campus● Prepared students for IELTS● Developed ESL/EFL Grammar workshops on and off campus● Assisted with cultural transitioning and offered social support for international students

● Taught, coordinated Pre-Algebra courses for underperforming high-school students● Facilitated group work and after-school programs; mentored and advised students● Promoted a diverse, cultural learning environment

● Oversaw the front-desk in the center in the evening● Tutored and guided college students with exceptional abilities

● Tutored in a variety of academic areas including, English, Writing, Philosophy, Math and Chemistry● Developed tutoring workshops for underperforming students

● Manage device sale transactions and finances● Software installation and programming● Bilingual marketing specialist● Coordinate promotions and events with B96 radio.