● Facilitated discovery meetings with clients to define requirements● Supported architecture, implementation, and configuration of client solutions● Assisted development team with integration documentation and testing● Conducted regular status meetings with client project teams● Worked with Salesforce HEDA and Non-Profit Cloud to meet client requirements

● Design and implement Salesforce solutions that align with client business objectives● Prepare business process documentation and assist with Salesforce administration and configuration● Train client leadership on use and optimization of Salesforce through demonstrations● Build and maintain complex dashboards and reports to capture business performance metrics and future trends through Salesforce Einstein Analytics● Developed proficiency in Salesforce Analytics Query Language (SAQL) and JavaScript Object Notation (JSON) to manipulate data beyond Einstein Analytics standard capabilities● Plan and lead quality assurance work streams to generate test scripts and solve defects● Experience working with Sales, Service, and Community clouds in Salesforce● Practice Agile Methodology in implementation and deployment of Salesforce instances

● Directed financial management of the budget, petty cash claims, cash requests, and the filing of weekly reports● Presided over safety and welfare of more than 300 students each term at the private language and preparation school● Supervised all staff: teachers, activity leaders, and department managers● Designed software standards that were implemented across the company● Established sustainable business relationships with large international clients from Russia, China, Azerbaijan, Turkey, Kazakhstan, France, Tunisia to maximize revenue and client satisfaction● Managed all aspects of international student accommodations including the coordination of arrival and departure● Promoted four times in first year of employment● Ensured high levels of student safety, discipline, and welfare are maintained at all times

● Taught students aged eight to fifty using student-centered lessons and activities● Constructed, prepared, and executed interdisciplinary lessons that fostered language development, creativity, and engagement● Continuously modified teaching based on results from assessments to meet the needs of each student● Evaluated new students for proper placement based on former knowledge● Discussed individual improvement with students to set new learning goals