Michal Wilczewski Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Responsible for daily commercial operations in 10 showrooms across Victoria, and one in New South Wales.
• Experience in monitoring performance and coaching to achieve successful business outcomes
• Working knowledge of legal and operational compliance in the retail industry
• Demonstrated ability to identify areas for improvement and implement changes to increase profitability
• Achieving high staff engagement and customer satisfaction

Taylors Lakes, Melbourne

• Managing the operational aspect of the showroom, and balancing people management with sales targets for myself and my team
• Achievement of showroom budget for 3 consecutive years
• Lead author in staff induction document for national operations
• Created operation manuals for employees across 47 locations

Richmond, Melbourne

• Provide service excellence to customers
• Creatine a custom solutions
• Achieve set written sales targets
• Ensure all sales administration is completed in a neat and accurate way
• Promoted to Showroom Manager as a result of leadership and high performance

Highpoint, Melbourne

• Provide service excellence to customers
• Creatine a custom solutions
• Achieve set written sales targets
• Ensure all sales administration is completed in a neat and accurate way
• Consistently achieving personal budget
• Top 30 salesperson in the company in the financial year

Diploma Of Education, Hr Management

Diploma, Frontline Management

Diploma, Human Resources