Michal Wilczewski Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Responsible for daily commercial operations in 10 showrooms across Victoria, and one in New South Wales.• Experience in monitoring performance and coaching to achieve successful business outcomes• Working knowledge of legal and operational compliance in the retail industry• Demonstrated ability to identify areas for improvement and implement changes to increase profitability• Achieving high staff engagement and customer satisfaction

Taylors Lakes, Melbourne

• Managing the operational aspect of the showroom, and balancing people management with sales targets for myself and my team• Achievement of showroom budget for 3 consecutive years• Lead author in staff induction document for national operations• Created operation manuals for employees across 47 locations

Richmond, Melbourne

• Provide service excellence to customers• Creatine a custom solutions • Achieve set written sales targets• Ensure all sales administration is completed in a neat and accurate way• Promoted to Showroom Manager as a result of leadership and high performance

Highpoint, Melbourne

• Provide service excellence to customers• Creatine a custom solutions • Achieve set written sales targets• Ensure all sales administration is completed in a neat and accurate way• Consistently achieving personal budget• Top 30 salesperson in the company in the financial year

Diploma Of Education, Hr Management

Diploma, Frontline Management

Diploma, Human Resources