Michał Szefer

Michał Szefer Email and Phone Number

Kierownik ds. optymalizacji procesów @ BNP Paribas Leasing Solutions
Warsaw, PL
Michał Szefer's Location
Warsaw, Mazowieckie, Poland, Poland
About Michał Szefer

I am a manager. I build teams from the ground up. I am also able to manage teams that already have experience. I am well versed in budget execution, planning and forecasting. I rely on data and the people who provide it. Delegating responsibility to employees, fostering trust and measuring results. By providing our clients with the necessary resources and encouragement to make informed decisions, we ensure they receive the highest level of service and feel well-looked after. My areas of expertise include customer experience and satisfaction, as well as the voice of the customer. I provide consultancy services in the following areas: bonus systems, service processes, team building and the implementation of new products. I am particularly interested in lean management in processes with the highest level of customer service. I was an HR BP, I have HR experience, so I understand how important people are and know how to engage them.

Michał Szefer's Current Company Details
BNP Paribas Leasing Solutions

Bnp Paribas Leasing Solutions

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Kierownik ds. optymalizacji procesów
Warsaw, PL
Employees:
2842
Michał Szefer Work Experience Details
  • Bnp Paribas Leasing Solutions
    Kierownik Ds. Optymalizacji Procesów
    Bnp Paribas Leasing Solutions
    Warsaw, Pl
  • Allianz Partners
    Head Of Quality Department
    Allianz Partners May 2024 - Present
    Warsaw
  • Allianz Partners
    Head Of Training And Operational Implementation
    Allianz Partners Dec 2022 - Sep 2024
  • Allianz Partners
    Hr Business Partner
    Allianz Partners Jun 2019 - Dec 2022
  • Mondial Assistance Sp. Z O.O.
    Internal Trainer
    Mondial Assistance Sp. Z O.O. Oct 2014 - May 2019
    Warszawa
  • Mondial Assistance Sp. Z O.O.
    Operations Team Leader
    Mondial Assistance Sp. Z O.O. Nov 2017 - Jun 2018
    Toruń, Woj. Kujawsko-Pomorskie, Polska
  • Mondial Assistance Sp.Z O.O.
    Assistance Specialist
    Mondial Assistance Sp.Z O.O. Aug 2011 - Sep 2014

Michał Szefer Education Details

  • Sgh Warsaw School Of Economics
    Akademia Menedżerska - Nowoczesna Praktyka Zarządzania Firmą
  • Stowarzyszenie Księgowych W Polsce
    Stowarzyszenie Księgowych W Polsce
    Kadry I Płace W Praktyce
  • Ośrodek Pomocy I Edukacji Psychologicznej Intra
    Ośrodek Pomocy I Edukacji Psychologicznej Intra
    Warsztaty Technik Psychoaktywnych
  • Hillway Training & Consulting
    Hillway Training & Consulting
    Coaching I Monitoring - Skuteczne Narzędzia Zarządzania Jakością W Call Center
  • Uniwersytet Warszawski
    Wydział Dziennikarstwa I Nauk Politycznych
  • Uniwersytet Mateja Bela W Bańskiej Bystrzycy Słowacja
    Uniwersytet Mateja Bela W Bańskiej Bystrzycy Słowacja
    Uniwersytet Mateja Bela W Bańskiej Bystrzycy, Słowacja

Frequently Asked Questions about Michał Szefer

What company does Michał Szefer work for?

Michał Szefer works for Bnp Paribas Leasing Solutions

What is Michał Szefer's role at the current company?

Michał Szefer's current role is Kierownik ds. optymalizacji procesów.

What schools did Michał Szefer attend?

Michał Szefer attended Sgh Warsaw School Of Economics, Stowarzyszenie Księgowych W Polsce, Ośrodek Pomocy I Edukacji Psychologicznej Intra, Hillway Training & Consulting, Uniwersytet Warszawski, Uniwersytet Mateja Bela W Bańskiej Bystrzycy Słowacja.

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