Hewlett Packard Enterprise01/2016 – 02/2017(TekSystems contractor) 02/2017-Present (HPE FTE)DevOps EngineerStood up full integration performance environment based on existing pre-production integration environment.Refreshed and updated standards and structure for team Wiki documentation.Designed and tested migration of a core application from Apache HTTPD 2.2 to 2.4 and Tomcat 6 to 7.Member of two person team to research implementation of Terraform solution for provisioning host in a OpenStack cloud solution.Generated an in depth report of defects and design issue impacting the ability of the current deployment solution from standing up a new production or dev environment fresh (full push button deploy).Frequent troubleshooting of Jenkins jobs and Ansible Playbook failures.Internal and externally signed certificate managementDeveloped organizations Patch Management StrategyScalable Agile development modelMS Server, Linux Redhat/Centos 5-7, Weblogic, BizTalk, IIS, Apache HTTP/Tomcat, GIT, Sitescope, Docker, Hadoop, Docker, ELKLearning new technologies, Hadoop, ELK Stack (Elasticsearch, Logstash, Kibana), Kafka, Docker, IoT

• Design Zabbix monitoring solutions from the ground up to replace current ad-hoc Zabbix installation• Design cross site HA solution for Zabbix monitoring platform• Create hardware specification requirements.• Design Zabbix template structure, item targets, trigger thresholds, host/application groups.• Establish and Document Monitoring “Best Practices”• Re-engineer Zabbix SRPMS for custom internal RPM packages• Build out Zabbix dev environment.• Document and establish SELinux configuration for Zabbix builds• Provide consultation and fine tune existing Zabbix production instances while building out future solution.• Consulted with SOC to gain better understanding of their use case.• Managed meetings with Stakeholders to keep them appraised of project, solicit feedback, and make appropriate adjustments to project.• Document monitoring architecture, usage, and project status

 Systems Engineer with HP Cloud Services Systems Engineering Internal team. Team is responsible for provisioning, maintaining, and troubleshooting host, both physical andvirtual, for HP cloud services. My role has been to rectify data consistency issues with their internal provisioning and assettracking tool, CMCB for the Sys Eng. Internal team. The issues ranged from; Recovering information on integrated Lights Out remote management such as missing IP, MAC,and password information. To discovery unknown ILO’s on the network. Resolving discrepancies between CMDB and DHCP, DNS, Chef, and data center asset trackingsystem. Resolving discrepancies between CMDB and Chef and configuration management tool. Creating Python programs/scripts to automate the collection of large amounts of data. Working with the back end MySQL DB for the CMDB to discover missing data and do bulkinserts/updates. Chef for configuration management and software deploys Ubuntu 12.04 Linux server – approximately 8000 servers Plan out project priorities and communicate with key personnel from the internal toolsautomation team. Document project overview and problem statement along with sub-task objectives, deliverables,and solutions including methodology. Produce weekly status reports. Rapidly familiarizing with tools, operations procedures, and infrastructure. Primary project completed in 3 months when project time line was set at up to 6 months bycompany

Incident investigation/resolution for external and internal facing applications and services.* System performance analysis via Cacti and Graphite data and host level troubleshooting withsystat tools, deep diving into /proc data per processes and overall stats, basic tools such as top,htop, free, as examples.* Consulting with dev teams for deployment plans and planning out future system builds forexisting and new applications and services.* System configuration and software deployments via Pulley, Chef, and Singlecopy* Monitor setup with Zenoss and Nagios solutions.* Documentation for TSG's, SOP's, and application and services logical architectures. This wasprimarily done with a techwiki solution, but I have been actively looking at deploying a CMS(content management system) such as Drupal for application and services documentationoutside of TSG's and for a higher level service catalog.* Part of a 24/7 on call rotation.* Debian Linux distribution approximately 600 servers.

Network Operations for online advertising environment* Monitoring production environment via email alerts, Sitescope, and various in house monitoringtools solutions* Triage, troubleshooting, and escalation of incidents, problems, and requests. Primarily dealingwith OS, server hardware, networking, SAN, VM’s, and initial triage of SQL job failures.* Work environments Linux and Microsoft server OS’s in addition to SQL server managementstudio

Lead for up to 10 individuals* Monitoring 90 plus services via Zabbix, Cacti, and Sitescope* Additional monitoring by hitting production services front end external sites, hitting back endapplication servers, and synthetic transaction test.* Triage and escalation of incidents, problems, and request.* Partner and internal communications* Managing all incident and request SLA’s and OLA’s* Creating reports for daily and weekly ticket activity and NOC representative for DailyOperations meetings.* Ticket tracking of all incidents, problems, and request.* Manage all highest priority issues from start to finish with no break in visibility

Primary Shipping and Receiving agent* Tier 3 end of line solution for all hardware and software issues for all US remote Philips MedicalEmployees* Cisco VPN support* Deploying new system builds* Maintaining hardware inventory* Ticket tracking of all incidents and requests

Responsible for password resets on 40 plus environments. IBM MVS/VM, multiple Unix, andMicrosoft systems.* Remote connectivity support including VPN* Outlook Support* Support for multiple in house application solutions* Escalation point for all desktop hardware, software (MS OS’s), and networked printer issues.* Escalation point for server outages and networking issues.

New hire setup for computer and phone* Sole help desk technician for companies 150 employees* Maintained Active Directory for user and computer accounts.* Maintained Active Directory security groups* Maintained Active Directory Exchange 2003 tie in for Distribution list, group calendars andemail management. Also utilized Exchange 2003 System Manager to diagnose mail deliverissues or mailbox problems.* Low level PBX configuration. Phone menu setup based on department.* Asset management.* Maintained and support all audio and video equipment.* All Network Physical Layer and Data Link layer

Handle all on site service calls/help desk escalations for Microsoft Redmond Campus thatrequired hands on assistance.* Hardware service and replacement* System re-imaging and setup* Basic Network connectivity troubleshooting* Initial troubleshooting and repair of campus printer issues.

Support all hardware and software desktop issues for remote users* Supporting all in house developed software solutions.Many of these utilized access databases on the client end the uploaded to a SQL back end at theSeattle headquarters.* Fixing access database data corruption and assisting developers with bug isolation utilizingsome data mining in SQL database* Maintained hardware assets and software library. This also included creation and maintainingimages for all system builds and deployments.

Providing technical support for the HP line of Network servers.* Troubleshooting NOS installation for Microsoft NOS, SCO Unix, Linux* Troubleshooting all system accessories RAID, NIC, Optical drivers, External Fiber and SCSIsolutions, Hard drives both internal and hot swappable, and HP Opentools issue (SNMPmonitoring app)* Troubleshooting all system hardware issues and driver issues.