Director, It Support
Current
Oct 2024 - Present
AeroLeads people directory · profile
Micheal Shaw Email & Phone Number
IT Support Manager
at
MERGE
1 work email found
@alternativecut.com
2 phones found area 847
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Micheal Shaw? Overview
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Quick answer
Micheal Shaw is listed as IT Support Manager at MERGE, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at alternativecut.com, phone signal with area code 847, and a matched LinkedIn profile for Micheal Shaw.
Micheal Shaw previously worked as Director, IT Support at Merge and Associate Director, IT at Merge. Micheal Shaw holds Ba, Film And Video, Post Production from Columbia College Chicago.
Company email context
Email format at MERGE
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*@alternativecut.com
68% confidence
AeroLeads found 1 current-domain work email signal for Micheal Shaw. Compare company email patterns before reaching out.
Profile bio
About Micheal Shaw
I help people and solve problems. If I don’t know the answer, I find it. As a Technical Support and IT Professional, I remove obstacles from my customer's paths by using a balanced approach of technical prowess and soft skills. Using my customer focus and adaptability, I am able to personalize my support to guide my customers toward solutions rather than simply moving them out of the way to solve it for them. By applying my passion for learning and teaching, I can craft and deliver training content for complex technical concepts in an understandable language for both technical and non-technical people.Some of my specialities include: *Proven relationship-builder with unsurpassed interpersonal skills.*Positive performer consistently cited for a strong work ethic, effective solutions development, and an upbeat, positive attitude.*Able to remain goal-oriented in fast-paced environments while managing multiple responsibilities simultaneously.
Listed skills include Final Cut Pro, Video Production, Post Production, Film Production, and 47 others.
Current workplace
Micheal Shaw's current company
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15 roles
Micheal Shaw work experience
A career timeline built from the work history available for this profile.
Associate Director, It
Oct 2022 - Oct 2024
Manager, It Support
May 2021 - Oct 2022
It Support Specialist
Mar 2020 - May 2021
It Support Specialist
Jun 2019 - Mar 2020
Apple Channel Service Support - Retail
Apple
Support Apple’s Retail Technicians via chat to troubleshoot technical issues with repair. Provide policy and procedure guidance to meet with company standards. Review repair part orders and hardware RTA’s for submission
Dec 2017 - May 2019
Specialty Operations Technical Writer
Apple
Write, edit, and publish Operational Procedural articles for internal groupsCollaborate with Subject Matter Experts and process owners on procedures for articles
Oct 2018 - Dec 2018
Applecare Professional Applications Advisor
Apple
Provide technical phone support for Apple’s Professional Applications and iAppsEscalate through appropriate channels to report bug issues to engineeringAided in the Pro Apps Advisor Task Analysis for AppleCare Training Sept 2016Participated in the Pro Apps Exam Vetting Session March 2016
Jun 2015 - Nov 2017
Genius / Genius Admin
Apple
- Genius Apple Certified Mac Technician (ACMT) and Apple Certified iOS Technician (ACIT)Engaged with customers to troubleshoot and diagnose their Apple devicesMentored and trained new technicians-Genius Admin Managed repair queue and maintain repair roomOrdered and organized service parts inventory and consumables
Jul 2010 - Jun 2015
Founder & Creative Director
Assist clients in conceptualizing video projects to best suit the their needs and goals.Plan, organize, schedule and oversee video shoots.Videography and hiring of additional videographers to assist in video production.Plan, organize and oversee the post production process. Edit video footage to client specification, offering suggestions and to how best convey clients strategy, and implementing client feedback to complete video projects. Collaborating and managing other editors and motion graphics artists to complete clients visions. Day to day operations, budgeting, invoicing, sales, and client interaction.
Jul 2008 - Dec 2017
First Assistant Editor
Easy To Assemble
I was the assistant editor on a comedy web series sponsored by Ikea.Responsible for Logging and syncing footage, assisted with some editing, motion graphics implementation, followed the project through post production to final delivery.
Jun 2009 - Sep 2009
Editor
Six14 Productions
Editor of corporate videos, promotional videos, instructional videos. Managed projects from start to finish, collaborated with clients to achieve create their vision. Coordinated with motion graphics artist to finish projects. Managed an assistant editor.
Jan 2007 - Oct 2008
Editor / Cameraman
Ground Pressure
I edited and filmed a short Documentary about a world champion sumo wrestler / truck driver, who took on his biggest challenge in the 2008 LA marathon. Played at the 2009 Kansas City Film Festival and 2009 Topanga Film Festival.Audience Award winner at 2009 Topanga Film Festival.
Mar 2008 - Sep 2008
Part Time Staff, Post Production Facility
Opened the post productions labs in the morning. Assisted students and teaching assistants with troubleshooting Avid and Final Cut Pro. Assisted with daily lab upkeep. Assisted Students and Faculty
Jan 2006 - Jun 2006
Teaching Assistant, Post Production Facility
Assisted with daily lab upkeep, helped students with troubleshooting issue with Avid and Final Cut Pro. Assisted Students and Faculty.
Jun 2005 - Jan 2006
2 education records
Micheal Shaw education
Ba, Film And Video, Post Production
Columbia College Chicago
Bachelor'S Degree, Creative Writing
University Of Central Florida
FAQ
Frequently asked questions about Micheal Shaw
Quick answers generated from the profile data available on this page.
What company does Micheal Shaw work for?
Micheal Shaw works for MERGE.
What is Micheal Shaw's role at MERGE?
Micheal Shaw is listed as IT Support Manager at MERGE.
What is Micheal Shaw's email address?
AeroLeads has found 1 work email signal at @alternativecut.com for Micheal Shaw at MERGE.
What is Micheal Shaw's phone number?
AeroLeads has found 2 phone signal(s) with area code 847 for Micheal Shaw at MERGE.
Where is Micheal Shaw based?
Micheal Shaw is based in Greater Chicago Area, United States while working with MERGE.
What companies has Micheal Shaw worked for?
Micheal Shaw has worked for Merge, The Sandbox Agency, Apple, Alternative Cut Productions, Inc, and Easy To Assemble.
How can I contact Micheal Shaw?
You can use AeroLeads to view verified contact signals for Micheal Shaw at MERGE, including work email, phone, and LinkedIn data when available.
What schools did Micheal Shaw attend?
Micheal Shaw holds Ba, Film And Video, Post Production from Columbia College Chicago.
What skills is Micheal Shaw known for?
Micheal Shaw is listed with skills including Final Cut Pro, Video Production, Post Production, Film Production, Videography, Mac, Film, and Os X.
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