Michel Murphy Email & Phone Number

Greater St. Louis Area

Administrative and sales support through posting, managing and searching job postings, Data entry of candidate information into software system. Produce reports, letters and documents utilizing Microsoft Word and Excel programs. Maintain hard files, office supplies, some office equipment.. Organize lunch for weekly staff/training meeting. Greet and direct visitors and candidates, answer and direct incoming calls. Maintain lobby, conference and break rooms. Provide clerical and administrative support as needed.

Earth City, Mo

Utilized multiple functions in AS400 program to verify and insure accuracy of vital data for Western Union agents. Data used as a primary source of account information for Western Union accounts including website search engine. Also verified information with agents by phone and communicated with Western Union Account Executives utilizing email.

Greeted clients and the general public. Kept track of client appointments. Directedincoming calls, typed correspondence and reports on word processing program,processed applications and incoming policies and contracts, tracking these activities oncomputer software program. Responsible for incoming and outgoing mail, office filing,operating and maintaining office machinery including fax machine, photocopier andpostage machine.

Greeted and provided guest services to clients as firms first point of contact• Managed phone system, answering and directing incoming calls, taking messages as well asproviding directions and general information• Monitored appointments for agents as well as President and Managing Partner• Generated correspondence, tabulated reports and life insurance illustrations/projections aswell as mass marketing materials for agents. Type at 65 WPM.• Processed applications for submission, tracking issuance of insurance policies and financialcontracts for distribution to agents.• Distributed and prepared incoming and outgoing mail, including overnight mail• Managed hard-copy filing system for the firm• Oversaw and maintained office supplies as well as general office appearance• Operated and maintained office machinery including photocopier, fax machine and postagemeter troubleshooting when necessary• Literate in Microsoft Outlook, Word and Excel and Power PointRelated ActivitySecretary - Warson Ridge Condominium Association Board of Directors 2011-ongoing

Psychology, B+

Activities and Societies: Student GovernmentEvening program-15 credit hours

Associate Of Applied Science, Graphic Design

Activities and Societies: Member of Student Government AssociationCommercial art/Graphic Design