Michele B. Email & Phone Number

Bolivar, Mo, Us

Springfield, Missouri, United States

Springfield, Missouri, United States

Parkview Health Care Facility

Parkview Health Care Facility

Tucson, Arizona, United States

El Rio is a Federal Qualified Health Center (FQHC) with 13 locations throughout Tucson, AZ. El Rio provides innovative, highly regarded health care to more than 113,000 patients in the Tucson community. • Plan and evaluate department activities in order to accomplish department objectives• Manage schedule for group of 30-35 which includes MA, LPN, and RN • Direct supervision of clinical staff• Participate in selecting, orienting, and training of clinical staff• Provide oversight and leadership for departmental quality improvement activities• Supply management: anticipate needed supplies, approve requisitions, cost allocation, supply ordering• Leader in adoption of EPIC, ensure staff are up to date on EPIC training and new procedures• Respond to patient complaints, provide training and solutions to improve patient satisfaction• Collect and utilize data to monitor the outcomes of care processes and quality improvement efforts

Tucson, Arizona, United States

Arizona College provides an accredited 3-year accelerated BSN program which allows students to graduate with an advanced degree in less time than a traditional university. • Delivered didactic instruction (Community Health and Quality Improvement) through the planning and implementation of effective learning strategies• Actively participated in program evaluation and the systematic plan for curriculum design

Marana, Arizona

MHC Healthcare is a Federally Qualified Health Center (FQHC) community health center located in Marana, AZ. At my time of departure, MHC had 16 health centers throughout the greater Tucson area with more than 500 employees providing integrated care to over 50,000 patients. During my service at MHC, I transitioned from an RN Case Manager to Clinical Manager, and finally to Director of Clinical Quality role. • Provided for oversight, design, and implementation of an organization-wide quality improvement plan• Collaborated to provide oversight, design, and implementation of an organization-wide emergency management plan• Organized deployment of system-wide disaster drill• Responsible for the development and implementation of policies across the organization• Used data to monitor the outcomes of care processes and quality improvement efforts• Collection and analysis of patient safety/risk-related data• Applied knowledge of information and technology to communicate, mitigate errors, and support decision making• Skilled in the adoption and maintenance of key programs such as: UDS, FTCA, and Meaningful Use• Identified as key member in the adoption and deployment of AZARA DRVS clinical reporting tool• Managed quality assurance programs including on-site evaluations, internal peer review audits and customer service satisfaction surveys• Provided education to clinical staff on clinical quality measures, the use of clinical tools including AZARA, peer review database, and regulatory guidelines• Assisted with the development of material for provider education• Responsible for investigation and coordination of complaints from patients, licensing boards and other regulatory agencies• Responsible for the investigation, submission and resolution of all state reportable events and performance improvement projects identified through the analysis of events• Provided support for accreditation with responsibility for data collection and performance improvement support

Tucson, Arizona, United States

Tucson, Arizona, United States

Springfield, Missouri

Maranatha Village is a 240 bed Continuing Care Retirement Community set on 100-acres in Southwest Missouri.• Oversaw nursing unit education, assisted with clinical staff scheduling, and collaborated with other departmental leaders to optimize operations• Recognized for providing exceptional supervisory support for a team of 25-30 clinical in a 126-bed facility• Coordinated nursing staff needs on a shift-by-shift basis with a balance of attention to patient acuity and a sound budgetary mindset• Identified process improvements in day-to-day functioning of department• Served as the head of employee health to ensure the safety of all employees with the organization• Delivered an array of employee health screenings to organization including screenings, immunizations, and drug testing• Provided ongoing employee health education and training• Conducted wound assessments for residents and documented information• Classified wounds using staging system• Collected data regarding wound assessments to track/trend treatments across organization• Developed coordinated wound care plan

Springfield, Missouri

Mercy Health Systems is the one and only hospital in Southwest Missouri to earn The Joint Commission Primary Stroke Center certification. This distinct recognition is reserved for health centers that follow the best practices in stroke care. • Responsible for initial patient assessments, performing lab and imaging, and determining patient eligibility for treatment• Collaborated with attending physicians, advanced practice providers, and fellow nurses to deliver effective and highly prioritized care in a high-paced work environment• Calculated and administered specialty drugs such as Tissue Plasminogen Activator (tPA)• Participated in drug trials as appropriate• Collaborated with ER providers on discharge plans and created outpatient instructions for patients not admitted• Monitored patients admitted throughout hospital course and collected data for track/trend• Maintained NIH Stroke Scale Certification

Seattle, Washington

• Acknowledged by leadership for providing ongoing support and direction to clinical staff caring for patients on a specialized neurosurgical unit with high patient turnover and diverse medical diagnoses• Praised for efficient handling of administrative duties (bed control, staff scheduling, patient processing)• React calmly and effectively in emergency situations• Participate in quality assurance and control programs. Ensure compliance with HIPAA and OSHA regulations• Served as an EPIC superuser

Springfield, Missouri

• Recognized for providing high-quality nursing care to neurosurgical patients with varied conditions including stroke, epilepsy, traumatic brain injury, and movement disorders• React calmly and effectively in emergency situations• Participate in quality assurance and control programs. Ensure compliance with HIPAA and OSHA regulations• Received education on EPIC EMR and EPIC upgrades• Gained experience as EPIC Superuser• Traveled to sister hospitals to assist with EPIC go-live events• Provided instruction to healthcare team on new components and functions of EPIC• Instructed and supported clinical staff in the use of EPIC to boost productivity and maximize efficiency

Msn, Nursing Informatics, 3.9

Associate Of Science (A.S.), Registered Nursing/Registered Nurse, 3.2