Michele Davis Email & Phone Number

United States

Winter Haven, Florida, United States

• Ensured orders and expectations met via successful communication with domestic and international customers, with responsibility for maintaining multiple accounts worth over $1 million.• Supported sales team with accounts to ensure pricing information and produce sales reporting histories.• Worked with customers to understand needs while also promoting sales growth.• Visited customer facilities to deliver representative product samples personally and grow relationships.• Participated in and helped coordinate conferences, business meetings, and on-site and off-site meetings and dinners.• Directed incoming calls to assist customers most effectively.FLORIDA CHEMICAL COMPANY, Winter Haven, FloridaLead Shipping Coordinator, 2015• Ensured orders for assignment against current allocation of inventory.• Distributed workload to shipping team for timely processing of shipments and on-time pickups.• Collaborated with sales team for accuracy of requested orders and PO processing.• Coordinated shipments with warehouse team, including resolving questions about packaging of customer shipments.FLORIDA CHEMICAL COMPANY, Winter Haven, FloridaShipping Coordinator, 2012-2015• Processed customer orders effectively, including reviewing all paperwork for accuracy.• Maintained current certificates for DOT and IATA requirements in order to handle international and domestic paperwork and shipment details.• Partnered with customer logistic team to manage timely shipments.

New Albany, Indiana, United States

Arranged extensive travel schedules for domestic and international visits, including scheduling hotel accommodations, airfare, car rental, and managing all related expenses. Oversaw passport and visa documents necessary for international travel. Corresponded with international representatives and company offices in Canada and New York to resolve questions about shipments, travel, and orders. Prepared and held responsibility for safety documents, insurance certificates required by customers, and updating OSHA 300 logs with company president. Promoted instrument growth for preventative maintenance program and worked with sales team on site and off site to procure new equipment.