Michele Keller Email & Phone Number

Brazil

I am being advised by LHH and am seeking a new position in training and sales enablement coordination/management.Immediate availability (remote or in-person)Available for relocation and travelFluent English and intermediate SpanishWhatsapp + 55 51 993740232email: mikeller01@hotmail.com

Rio Grande Do Sul

In-person and online training for sales, mentoring for small businesses and, more recently, training for L&D facilitators. Some of our clients include SenacRS, CDL, Sindilojas, Neurotech, Grupo Pereira and Moinho Estrela.

Rio De Janeiro, Brazil

• Responsible for leading onboarding projects with teams from Brazil and abroad, creation of learning paths and learning contents, LMS management and for leading projects with external consultancy, managing a budget of.
• Redesigned the entire onboarding path that was deactivated, including content on strategy, products and specific topics for certain areas, aligning new processes with HR and senior leadership
• Created new learning content, such as vídeo… Show more Responsible for leading onboarding projects with teams from Brazil and abroad, creation of learning paths and learning contents, LMS management and for leading.
• Created new learning content, such as vídeo scripts, podcasts, onepage, product videos and training paths, involving leaders from different areas and external suppliers, training more than 60% of the teams
• Planned and executed knowledge paths in Portuguese and English for technology teams together with external consultancy
• Managed and administered the LMS platform, delivering training reports, in addition to supervising and guiding the tasks of the junior-level team Show less

Porto Alegre, Rio Grande Do Sul, Brasil

* Developed KPI´s reports for the training area* Created video scripts for training content* Worked with HR to build the leadership program* Coordinated the training schedule aligned with business KPI´s

Santa Maria, Rio Grande Do Sul, Brasil

• Responsible for reorganizing the area and establishing a course schedule, training the sales team of 5 people and negotiating with external consultants.
• Developed new online sales content for customers, supporting the sector with sales actions during the pandemic
• Trained the sales team to sell the institution's course schedule, achieving a sales conversion rate of 95%
• Facilitated in-person sales courses for companies in the region in the trade and service… Show more Responsible for reorganizing the area and establishing a course schedule, training the sales team of 5 people and.
• Facilitated in-person sales courses for companies in the region in the trade and service sector
• Participated in sector events, working with partners and local leaders, bringing new ideas and iniciatives to the institution´s clientes, such as to identify repressed training demands Show less

Porto Alegre Area, Brazil

• My responsibilities included direct leadership of 3 people and indirect leadership of more than 120 people, distributed across 43 units in the state of Rio Grande do Sul, with a focus on sales management and.
• Managed and improved the active sales methodology throughout the state, implementing prospecting plans by time… Show more My responsibilities included direct leadership of 3 people and indirect leadership of more than.
• Managed and improved the active sales methodology throughout the state, implementing prospecting plans by time blocks, increasing productivity and sales conversion rate by 12% and innovating internal processes
• Trained sales teams throughout the state, making monthly visits to coach sales leaders on how to conduct sales routines and use CRM
• Implemented a differentiated sales model for the college, with a team of 10 people and focused on selling undergraduate courses, which saw a 20% increase in the number of applicants and a 5% increase in enrollment sales
• Actively participated in the construction of the first company CRM, mapping processes, aligning with marketing, IT, education and legal, culminating in the launch and extensive training program for the new tool

Porto Alegre

• Managed competitor research and performed data analysis that was used to define new product launch strategies, in addition to training sales teams
• Planned and led, together with IT, the creation of the Intelligence Portal, which fed the entire company with commercial data and information
• Developed actions that changed the sales process in the units, such as competition matrix, a new approach focused on product benefits, that changed the sales pitch of schools and improved… Show more Managed competitor.
• Developed actions that changed the sales process in the units, such as competition matrix, a new approach focused on product benefits, that changed the sales pitch of schools and improved sales with a focus on data.

Eldorado Do Sul, Brasil

• Main responsibilities included managing global training programs, adapted for Brazil, training sales teams with more than 200 people and implementing strategic indicators and performance tools, managing the internal LMS.
• Facilitated technical training on products, services and soft skills training for sales teams, innovating in active methodologies
• Created and led the training program to improve customer service indicators, increasing the NPS score by 6%
• Developed… Show more Main responsibilities included managing global training programs, adapted for Brazil, training sales teams with more than 200 people and implementing strategic indicators and performance tools.
• Developed local actions aligned with the global training team and the marketing area, including new sales content and partnerships with service providers such as Microsoft and Avast
• Participated and led training in English, delivering methodology transfer, interacting with multidisciplinary teams

Porto Alegre, Rio Grande Do Sul, Brasil

Porto Alegre Area, Brazil

I coordinated marketing and merchandising actions at the South branch, trained salespeople, stockers and product demonstrators, and held trade fairs and events in the sector.

Porto Alegre, Rio Grande Do Sul, Brasil

I developed market research to build marketing plans for the company's clients and created marketing actions and a communication plan. I also worked on prospecting new clients.

Postgraduate Degree, Education

Certification In Positive Psychology, Positive

Activities and Societies: Awarded a scholarship for the certification of 4 modules Positive Psychology: Martin E. P. Seligman’s Visionary.

Post Graduation, Sales Management, 10

Activities and Societies: Plugar, Study Group of Market Intelligence Sales and Management Development

Foundation Course, Cim Marketing

Marketing

Specialist Certificate, Entrepreneurship, Mentoring, Human Development

The QEMP (Entrepreneurial Quotient) mentoring is a powerful tool that analyzes your current entrepreneurial profile according to the.

Empretec Certification, Entrepreneurship/Entrepreneurial Studies

Activities and Societies: workshop about entrepreneurship and self development, with challenger tasks along the week I got the overcoming.

Bachelor Degree, Advertising And Communication, 10