Provides clinical skills instruction and behavior reduction protocols based upon the principles of Applied Behavior Analysis to children with Autism and related developmental disabilities-Provides direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training arrangements-Utilizes alternative communication methods for non-verbal and low-verbal children including PEC devices-Assesses and defuses crisis situations using conflict resolution and crisis management techniques

Assists with implementation of IEP goals and objectives pertaining to educational needs, social-emotional, behavioral development, fine and gross motor skills to foster independence.

• Redesigned database to support multiple programs, resulting greater efficiency, versatility and time management• Reduced errors and increased ease of use for administrators

-Adapted to Reminder Media's CRM quickly, assisting the sale's team in revenue generating opportunities by obtaining and processing information (and validated prior information) -Gained problem solving and analytical experience through daily research on company network structures-Demonstrated leadership, organization, and communication abilities through weekly professional development meetings

Selected for a government social services project to enhance client engagement. This experience was both a client-facing and technical team facing role that included analyzing client processes, gathering and documenting business requirements, generating reports and system customization throughout the life of Microsoft Dynamics CRM Implementation.Gained experience and knowledge in programs such as Microsoft Dynamics CRM, Visual Studio, SSRS, and CRM Fetch XML.• Improved interview process – cycle now completed in ~1-2 days versus months under previous system• Increased agency performance to meet established metrics at better than 90%, up from less than 60%• Agency now processing ~3000 cases per month

• Cultivated excellent relationships, maintain ongoing communication and facilitating solutions to address concerns• Utilized clarity, humor, well-defined goals, and a positive work ethic to establish a spirited organizational culture• Provided administrative support in the preparation and analysis of reports, preparing and analyzing class schedules, presentations, university activities, and other objectives resulting in retention increase.