Michele Oldham

Michele Oldham Email and Phone Number

Financial Services Professional @ MassMutual Northern California
Sacramento, CA, US
Michele Oldham's Location
Greater Sacramento, United States
About Michele Oldham

Prior to working at ClearChoice, I was with Pacific Dental services as a Regional Front office Trainer and an Operations Manager at Davis Smiles Dentistry. As a Regional Trainer, I helped in developing Managers and Benefits coordinators through workshop facilitation, office visits and hosting formal meetings. My duties as an Operations Manager included being responsible for the financial viability of my office and managing all operational and HR responsibilities as well as Assisting in Associate Doctor development. I was in retail for 15 years and a manager for 12 years. As a General Manager I was responsible for developing the stores business strategy, customer engagement, daily operations, talent management, development, and recruiting. As a General Manager I was an above target performer having delivered positive sales comps, developed managers who have been promoted to higher levels within Gap Inc, and passed all operational audits. In my first year as a General Manager I was able to reduce shrink in half producing a significantly above target result. I was presented with an Exceed Award for driving top and bottom line sales, reducing shrink, increasing customer experience results, building a positive work environment and improving store visual presentation. In my current location I am most proud of my Customer Experience Survey results and holding the #1 spot in my market out of 21 stores for overall customer satisfaction. While I do have a true passion for customer service, I love the operational piece of the business and am very process driven. I enjoy training and am proud of my location producing a no bad debt result on the year in a world where credit card fraud is rapidly increasing. Training is the key! In upcoming years, I look forward to working for a company where I can grow and utilize all my skills to create the best work environment possible.

Michele Oldham's Current Company Details
MassMutual Northern California

Massmutual Northern California

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Financial Services Professional
Sacramento, CA, US
Employees:
132
Michele Oldham Work Experience Details
  • Massmutual Northern California
    Financial Services Professional
    Massmutual Northern California
    Sacramento, Ca, Us
  • Clearchoice Dental Implant Centers
    Patient Education Consultant
    Clearchoice Dental Implant Centers Feb 2021 - Present
    Creating happier and healthier patients everyday!
  • Pacific Dental Services
    Regional Front Office Trainer
    Pacific Dental Services Apr 2019 - Feb 2021
  • Pacific Dental Services
    Operations Manager
    Pacific Dental Services Nov 2014 - Feb 2021
  • Gap Inc.
    General Manager
    Gap Inc. Nov 2008 - Oct 2014
    Arden Fair Sacramento

Michele Oldham Skills

Visual Merchandising Customer Service Driving Results Loss Prevention Store Management Retail Store Operations Merchandising Shrinkage Profit Retail Sales Sales Inventory Management Time Management Team Building Fashion Leadership Pos Employee Training Merchandise Planning People Development Big Box Associate Development

Michele Oldham Education Details

  • California State University-Sacramento
    California State University-Sacramento
    Criminal Justice

Frequently Asked Questions about Michele Oldham

What company does Michele Oldham work for?

Michele Oldham works for Massmutual Northern California

What is Michele Oldham's role at the current company?

Michele Oldham's current role is Financial Services Professional.

What is Michele Oldham's email address?

Michele Oldham's email address is mi****@****one.com

What schools did Michele Oldham attend?

Michele Oldham attended California State University-Sacramento.

What skills is Michele Oldham known for?

Michele Oldham has skills like Visual Merchandising, Customer Service, Driving Results, Loss Prevention, Store Management, Retail, Store Operations, Merchandising, Shrinkage, Profit, Retail Sales, Sales.

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