I am excellent at customer relationships and amplifying the successes of my teammates. I love startups (and companies that mimic the culture). I worked at my first startup about 6 years ago and immediately fell in love with the environment. The entrepreneurial spirit and desire to innovate is unmatched! It’s rewarding to leverage my hospitality origins (at The Walt Disney Travel Company) to deliver world class service to clients. Some thoughts for the entrepreneur:- Your customers must be able to impact product development. Establish a feedback loop using your support team - they will often know about dissatisfaction ahead of anyone else. Dedicate a percentage of your sprint hours to customer feedback. Be consistent!- Encourage everyone in your organization to contribute insight. Notion has a great practice that they discussed at their Block by Block conference. Send me a message if you’d like the link.Final thoughts about me - I’m originally from the East Coast but followed my family to The Bay Area. I enjoy photography, traveling (that feeling when taking in a place for the first time) and listening to people's origin stories. On a regular day, you'll find me hanging out with my family (which includes my dog), reading a book or ingesting tons and tons of productivity content on YouTube.