Main point of contact in assisting over 300+ associates with HR related questions.Partner with Payroll to process weekly (union) and semi-monthly (salaried) payrolls.Paid time off, time management in UKG; managing changes in accrual rates, carried over paid time off, borrowing paid time off, etc. Work with associates to resolve any issues in data collection related to paid time off and/or unpaid time off.Management of all associates that are out on FMLA and/or STD; meet to explain the process, providing all paperwork, tracking leaves and providing that information to Payroll. Working with outside vendor in managing claims.Conduct new employee orientations, create personnel files, add new associates in UKG, manage I-9 and E-Verify.Conduct reference checks, prepare offer letters, provide pre-employment drug screen information.Enroll associates in annual harassment training (administered electronically by an external company), term as needed. Research training/learning opportunities for associates in various forums, in addition to enrollment and payment processing.Assist employees with their UKG accounts, conduct quarterly UKG navigation training for associates.Completion of verification of employment requests, written and verbal.Assisting with invoices and requests for bill payments.Work with the Events team on Wellness initiatives/challenges.401k administration for associates.Lead large group (15+ new hires) orientations, three to four times per year.

Administration of employee benefits, including health, dental, vision, COBRA, and disability insurance. New employee orientations.Manage employee wellness program.Develop, maintain, and administer record keeping including merit increases, promotions, transfers, terminations, retirements, and special pay provisions. Maintain employee files.Liaison with both payroll and insurance vendors in resolving eligibility and billing issues.Process workers’ compensation claims and employee performance evaluations. Compose correspondence and memos; provide information and respond to inquiries in person, by telephone, via mail, or via e-mail; interpret departmental and Village policies, rules, regulations, and agreements, provide direct assistance to employees, outside agencies, and the general public.Respond to verifications and confidential inquiries.

Corporate Quality support: completion of customer quality surveys/questionnaires, manage revisions to internal global quality documents and database, standards/specifications purchase for Quality library, coordination of passport and travel visas, manage external memberships.Support Vice President, Global Operations: manage calendar/schedule appointments, book travel, process expense reports, document management, minute taking and report compilation.

New employee orientations, including benefit explanation (life insurance, LTD and STD, medical, dental, vision), personal data collection, IP agreements, sexual harassment policy. Initiate and maintain employee personnel file.Manage employee data in Ceridian.Benefits administration and enrollment for 200 Corporate employees.Termination administration including retirement data (pension and 401k), Cobra, severance and vacation pay out (partnering with Payroll).Event planning and coordination for 500 person campus including large scale holiday events, annual employee day and annual global sales meeting.Administrative support to Corporate HR management team, including internal and external correspondence and communication.

Phone/web orders: process over 60 orders daily, providing changes/updates and quotes.Customer product support: work with customers to guide the selection of the correct product(s) for their requirements and provide the technical product information for over 30 product classes.