Michele Hong Email & Phone Number

Los Angeles, California, United States

•Directed strategic allocation of team resources in alignment with audit timelines to optimize efficiency•Enhanced budget transparency by developing detailed breakdown plans for each stage of the audit process •Fostered an efficient team environment by hosting in-person meetings to conduct coaching sessions and address client inquiries•Analyzed business control designs for clients with revenue ranging from $750 million to $15 billion, ensuring operational efficiency and financial… Show more •Directed strategic allocation of team resources in alignment with audit timelines to optimize efficiency•Enhanced budget transparency by developing detailed breakdown plans for each stage of the audit process •Fostered an efficient team environment by hosting in-person meetings to conduct coaching sessions and address client inquiries•Analyzed business control designs for clients with revenue ranging from $750 million to $15 billion, ensuring operational efficiency and financial statement accuracy Show less

Northridge, United States

•Amplified brand visibility by crafting engaging TikTok shorts and Instagram reels that communicate the company’s core values•Enhanced customer experience through the implementation of newsletters, improving communication, and refining brand messaging, thereby supporting brand credibility and fostering long-term business growth•Analyzed domestic and international sales trends using ShipMonk and Ship Station platforms to gather data, identifying potential risks stemming from external… Show more •Amplified brand visibility by crafting engaging TikTok shorts and Instagram reels that communicate the company’s core values•Enhanced customer experience through the implementation of newsletters, improving communication, and refining brand messaging, thereby supporting brand credibility and fostering long-term business growth•Analyzed domestic and international sales trends using ShipMonk and Ship Station platforms to gather data, identifying potential risks stemming from external market factors such as environmental and economic barriers to entry•Coordinated marketing tactic discussions with a team of 4 to assess customer satisfaction levels using Shopify marketing tools•Conceptualized product ideas and conducted market research to assess their feasibility and market potential•Planned operating logistics with a team for a booth at LA Comic Con hosting over 100,000 attendees, increasing brand awareness by 20% over various social media platforms such as Instagram and TikTok •Maintained positive customer relations by promptly addressing both general and order-related inquiries on social media and email platforms Show less

Northridge, California

•Assessed students’ goals and ambitions curating opportunities/resources that best align with their objectives•Fostered academic and professional development from progress discussions and empathetic storytelling

Los Angeles, California, United States

•Prepared audit documentation ensuring integrity and consistency of evidence and appropriately narrating the business process to form a conclusion that properly reflects the financial position of an organization •Inspected control performance to validate consistent IT practices align with management policies and procedures

Northridge, California

•Facilitated processing of expenditure and deposit forms by assessing money management and utilizing Oracle’s Peoplesoft to access vendor data •Assisted AS personnel with maintaining student related account receivable and AS account payable records through Excel and filing for monthly audits to ensure accurate reporting

•Utilized knowledge on recipes and ingredients to advise guests based on their preferences, food allergies, and budget•Encouraged effective communication by training 2-3 new employees on policies and procedures such as food regulations and station transitions •Promoted B.L.A.Z.E. service by prioritizing guest orders and time sensitive online requests with a team of 5-6 coworkers •Listened to customers and mediate any conflicts with appropriate responses such as offering to remake… Show more •Utilized knowledge on recipes and ingredients to advise guests based on their preferences, food allergies, and budget•Encouraged effective communication by training 2-3 new employees on policies and procedures such as food regulations and station transitions •Promoted B.L.A.Z.E. service by prioritizing guest orders and time sensitive online requests with a team of 5-6 coworkers •Listened to customers and mediate any conflicts with appropriate responses such as offering to remake their pizza(s) or suggesting a substitute for an out-of-stock item•Assisted manager with reconciliation of sales at the end of each shift to ensure ingredient usage was within budget range Show less