Michele Kubicek Email & Phone Number

Denver, CO, US

Irvine, California, US

• As Director of Product, Operations, and Strategy, I lead the alignment of product vision with execution, ensuring agile, data-driven product roadmaps that adapt to market demands. I drive operational excellence across.
• Strategic Leadership: Spearhead the Product operating model to bridge product vision with detailed execution. Develop and oversee quarterly planning, ensuring agile and adaptive product roadmapping that aligns with.
• Operational Efficiency: Refine and enhance operational cadences, milestones, and key forums across Product, Engineering, CX, and Marketing to ensure seamless collaboration and faster delivery.
• OKR Alignment & Data-Driven Decisions: Partner with executive leadership on OKR development, managing key performance metrics to guide decisions, optimize product strategy, and ensure continuous improvement.
• Product Lifecycle Management: Collaborate with Portfolio Operations to maintain product standards and quality across the PDLC, from concept through launch.
• Culture & Team Development: Build a high-performing Product Ops team, fostering a culture of collaboration, growth, and innovation through regular cross-functional engagements and professional development.

Denver, CO, US

• Provided leadership and guidance to the PingOne Advanced Services (PingCloud), PingOne for Government (FedRAMP), and DevSecOps (DevOps) product teams. Developed a highly configurable authentication authority and a.
• Drove year-over-year growth by 25% and retained on-premise customers, transitioning them to Ping's Cloud.
• Managed a $50M P&L with a net margin of 53% (a 23% growth from the previous year).
• Led a team of product managers transforming our flagship identity solution into a cloud service.
• Scaled a new cloud service to serve over 60 enterprises in under 3 years, handling millions of identities.
• Repositioned the cloud service to bridge on-premise to cloud gaps, resulting in increased sales and a 20% increase in new customer acquisition.

Denver, CO, US

• Led the Cloud Your Way initiative, overseeing the development of a DevOps containerization program for Ping Identity's product portfolio.
• The Cloud Your Way team, specializing in DevSecOps, harnessed cutting-edge cloud automation and orchestration technologies, including Compose and Kubernetes, while incorporating Docker images.
• Developed agile cloud-native auto-scaling, autohealing, and integrated identity security, resulting in a 60% boost in team efficiency.
• Collaborated across teams to enhance SaaS presence with secure, automated DevOps solutions for existing and new customers.
• Collaborated across teams to enhance SaaS presence with secure and automated DevOps solutions for both existing and new customers.

Palo Alto, California, US

• Led team in overhauling Rally Software, improving the customer experience and boosting satisfaction from 54% to 78%.
• Provided guidance and leadership to develop strategic business cases, aligning features with user engagement and profitability.
• Led several successful product enhancements initiatives, notably one that allows Rally customers to manage their own encryption keys for certain data resulting in customer retention.
• Implemented a FedRAMP-compliant IT security framework for Rally, which impacted the entire organization and changed how IT security was managed to meet the new compliance requirements.
• Implemented a customer in-app feedback system (Pendo) to better understand, analyze and respond to our customers and predict product decline and operational intelligence.
• Continually leveraging data to scale Agile best practices across the enterprise and ensure our customers are also gaining the benefits to run and manage their business.

Palo Alto, California, US

• Led integration strategy and advanced security encryption at Rally, enhancing customer trust and security.
• Created client on-boarding orientation documents and ongoing customer interviews to evaluate that the product is meeting their needs.
• Transformed architecture and drove execution and delivery for Rally on-premise increasing upgrade rate by 85%.
• Developed the strategy for Rally’s enhanced security solutions, retaining the largest enterprises on the platform, and implementation within 10 months.
• Facilitated partnership and contract with a 3rd party Vendor to provide the enhanced security solution services.

• As a Manager of this team, my responsibility was to build and mentor a newly formed agile team, ensure detailed product requirements are documented, provide feedback to development and QA teams, review and itemize test.
• Improved custom code deployments from always manual to 98% automated allocating resources to more challenging and customer-focused opportunities. Growing the use from 5 pilot customers to over 25 customers in less than.
• Executed product vision and identified new opportunities to provide value in the market, such as saving our implementation teams time to deploy new environments within tenant builds.
• Collaborated with marketing on competitive analysis and feature value, and enabled the sales force on how to win against the competition.
• Built up an agile team supporting Commercialization and Sales.
• Introduced standards to the build process which increased stability due to a standards-based repeatable process being put in place.

• Led the R&D effort for our Release Management team to schedule automated custom code deployments across 62 Hosted clients, which all have their own unique business requirements. Created a distributed system through a.
• Achieved over 52% improvement in Lean Six Sigma problem-solving projects.
• Successfully rolled out agile transformation for the Product Engineering organization.
• Conducted client assessments using VOB and VOC reports to initiate research.
• Transfer brand strength and visual assets to enhance product interface and user experience.
• Coached, mentored, and trained leaders in Green Belt, Lean Six Sigma concepts.

• I managed a small team of shared technical specialists, which is all part of a larger Project team that is integral to driving the customer delivery cycle and value to the company. Within this setting, I managed a.
• Understanding of fundamentals of software development processes and procedures
• Creating VPN/Tunnel and Globalscape requests
• Creating environment build requests and application deployment installs
• Request Firewall rules and database endpoint creations
• Requesting storage for NLS, SAN, and NAS, Request DNS and backend endpoints setup

• In depth understanding of the healthcare industry, IT services, and client business needs to lead initiatives within the Facets, CWS, and CareAdvance product solutions.
• Responsible for formulating business solutions and defining requirements for technical teams for development needs.
• Engaged directly with external customers to provide technical requirements for their growing business needs.

Danbury, CT, US

Indianapolis, Indiana, US

US

B.S., Management And Leadership

Bachelor Of Arts (B.A.), Graphic Design